by Aaron Tavakoli, on 5/24/23 DevOpsexploratory testingUser experience testingFinancial Servicesdigital twinDevSecOps
Today's financial markets demand peak performance from software systems while maintaining data security and integrity in complex ecosystems. Reliability is crucial for business performance. As a result, the pressure on …
Read Storyby Blá Sweeney, on 4/25/23 Eggplant Test
We are excited to announce the newest release of Eggplant Test, which includes native support for Citrix integration. Eggplant Test is a powerful testing tool that enables companies to streamline …
Read Storyby Blá Sweeney, on 4/18/23 Eggplant Test
We are excited to announce the newest release of Eggplant Test, which includes native support for Citrix integration. Eggplant Test is a powerful testing tool that enables companies to streamline …
Read Storyby Emily Yan, on 4/7/23 HealthcareUI testingEMR testingNon-invasive testingmission-critical systems
Did you know that the digital health market is projected to skyrocket to a whopping 1.3 trillion dollars in the next seven years? It's no secret that the pandemic has …
Read Storyby Blá Sweeney, on 4/5/23 Test automationAI in testingEggplant Test
Unless you’ve been living under a rock, you can’t have failed to notice how ChatGPT has been stealing the headlines since its launch in November 2022. The stats are astonishing …
Read Storyby Anna McCowan, on 4/4/23 Digital Experiencemodel-based testing
For the last few decades, QA teams are limited by the 2 traditional options despite significant advances in Model-based and AI-driven approaches: perform manual testing via the user interface (UI) …
Read Storyby Emily Yan, on 3/23/23 Digital ExperienceHealthcareartificial intelligencecontinuous testingEMR testingEggplant Test
In today's healthcare software testing, tech burnout has become alarmingly prevalent. One of the primary factors contributing to this issue is the staggering number of electronic medical record (EMR) systems …
Read Storyby Anna McCowan, on 3/20/23 Enterprise
When it comes to software test automation, large enterprises face a variety of potential pitfalls that can lead to failure. In a recent episode of the TestGuild podcast, Autumn Ciliberto …
Read Storyby Emily Yan, on 3/17/23 software testingEggplant Test
At Keysight, we are committed to transforming the future of software testing by making automation simple and reliable. As we look back on our journey, we’re proud of having helped …
Read Storyby Emily Yan, on 3/17/23 HealthcareEMR testingmission-critical systemsLow-code testingmodel-based testing
The U.S. Department of Labor estimated that by 2030, there may be an 85 million shortage of software engineers globally. Fields such as healthcare software quality assurance (QA) face even …
Read Storyby Allison Freedman, on 3/13/23 Test automationsoftware testingdigital automation intelligenceintelligent automationdigital transformationdigital twinAerospace & Defenseblackbox testingEggplant Testtesting for spacesatcommission-critical systems
A recent BlooLoop article proclaimed, “Commercial spaceflight, or space tourism, is currently valued at more than $450 billion. Furthermore, it is expected to grow to more than $1 trillion by …
Read Storyby Emily Yan, on 3/9/23 cross-platformHealthcareTest automationEMR testingCloud ComputingNon-invasive testing
San Francisco is notorious for its eclectic ice cream flavors — hibiscus beet, pina colada rum, peanut butter curry, and even charcoal have made their way onto the scene. But, …
Read Storyby Blá Sweeney, on 3/1/23 HealthcareTest automationRPAAI in testing
Keysight’s Eggplant is excited to announce its participation in Digital Health Rewired 2023, one of the most anticipated events in the digital health industry. The event will take place on …
Read Storyby Anna McCowan, on 3/1/23 Test automationDAI
When your product is under test, you want to see results quickly. With Keysight's Eggplant Test, you have at-a-glance reporting of all your modeling and testing activities. Your dashboard offers …
Read Storyby Emily Yan, on 2/14/23 HealthcareTest automationRPAAI in testing
The Keysight Eggplant Healthcare Huddle Series officially kicks off on March 7, 2023. This monthly online event offers a unique blend of learning opportunities, insights from experts who are seasoned …
Read Storyby Mike Wager, on 2/9/23 Customer ExperienceUser experience testingPOS testingomnichannel testingecommerceRetail
It's time to say goodbye to outdated, time-consuming, and unreliable manual software testing. Forget all those sleepless nights and headaches, and welcome automated software testing into your lives with Keysight …
Read Storyby Eggplant, on 2/2/23 Test automationMobile testingintelligent automationRPAecommercedigital twin
Despite lingering uncertainties stemming from the pandemic, there was significant growth in and demand for test automation in 2022 to support digital transformation. A recent global survey by Forrester shows …
Read Storyby Emily Yan, on 1/30/23 Healthcareartificial intelligencerobotic process automationdigital transformationCloud Computing
Software integration has become more woven into the fabric of a patient’s experience than many would have even imagined even a few years ago. Before the pandemic, healthcare was slow …
Read Storyby Emily Yan, on 1/25/23 HealthcareUI testingEMR testingNon-invasive testingblackbox testing
Healthcare is more at risk of data breaches than ever before. In 2021, one in three third-party data breaches targeted healthcare organizations. Since 2009, breaches have accounted for the loss, …
Read Storyby Blá Sweeney, on 1/18/23 Eggplant Test
In the latest release of Keysight’s Eggplant Test, we’ve added functionality to help you optimize your testing. You can now receive notification of your test results by email and optimize …
Read Storyby Emily Yan, on 1/16/23 HealthcareEMR testingInteroperability
At this point, it is clear that there’s a slow but steady march in healthcare toward interoperability. There were two milestones in the last quarter of 2022. In October, the …
Read Storyby Emily Yan, on 1/11/23 DevOpsDigital ExperienceHealthcarecontinuous testingend-to-end testingintelligent automation
Are you thinking about adding telehealth platforms to your clinical repertoire in 2023? You are not alone. The boom of telehealth software — using digital information technologies to provide virtual …
Read Storyby Mike Wager, on 1/10/23 App testingUser TestingMobile testingUser experience testingRetail
Mobile devices are used to shop online and in-store every day. While increasing revenue opportunities for retailers, there is a trade-off. Consumers expect a smooth, consistent, and user-friendly experience regardless …
Read Storyby Mike Wager, on 1/6/23 Mobile testingRetail
On January 26, 2023, join our panel of industry experts and analysts as they discuss why mobile can give retailers the edge, but only if they test their shopping experiences …
Read Storyby Allison Freedman, on 1/5/23 User experience testingintelligent automationdigital twinAerospace & DefenseAI in testingNon-invasive testingblackbox testing
In the aerospace and defense industry, operations regularly risk human life and significant economic loss. There is embedded software within a complex system of many interacting hardware elements. The system …
Read Storyby Emily Yan, on 12/21/22 Healthcareartificial intelligencerobotic process automationRPAdigital transformation
In what seems like the blink of an eye, mentions of robotic process automation (RPA) have become ubiquitous in the healthcare industry. Since the pandemic, RPA has solved multiple challenges …
Read Storyby Nico Carnaval, on 12/19/22 Test automationdigital transformationForresterLeader
Independent Research Firm recognizes Keysight's Eggplant as ideal platform for organisations that want to combine the testing of physical and digital products. “Delivering innovation that solves present & future problems …
Read Storyby Emily Yan, on 12/8/22 HealthcareEMR testingRPA
For nearly three years, COVID-19 catapulted the healthcare industry into the eye of a gathering storm. On the technical side, cloud migration, AI adoption, and analytics modernization picked up momentum; …
Read Storyby Mike Wager, on 12/7/22 Mobile testingPOS testingecommerceRetailNRF 2023
National Retail Federation (NRF) 2023: Retail's Big Show brings the biggest retailers together and provides breakthrough technology insight to the whole community in New York City, January 15-17, 2023. Keysight …
Read Storyby Allison Freedman, on 11/26/22 Test automationAerospace & DefenseDevSecOpsblackbox testingsecurity
DevOps and its security-minded sibling, DevSecOps, have emerged as a set of practices to shorten development lifecycles and improve software quality. As more teams adopt practices like two-week sprints and …
Read Storyby Nico Carnaval, on 11/21/22 Mobile testingFinancial ServicesDAI
Mobile applications are a critical part of the user journey and often the first touch for customers when interacting with financial institutions. Traditional banks are adapting to user demands that …
Read Storyby Mike Wager, on 11/15/22 Customer ExperienceLoad testingPerformance testingintelligent automationecommerceRetail
A surge in traffic is, in many ways, a dream for any website. After all, more traffic means more customers and more sales. However, you can sometimes do your job …
Read Storyby Anna McCowan, on 10/31/22 digital transformation
Is digital transformation top of mind at your company? You’re not alone. New methods of developing software are driving fast change across all industries. With today’s pressure on enterprises to …
Read Storyby Allison Freedman, on 10/28/22 Monitoring Insights
It’s that time of the year again and consumers are already searching for the best deals this Black Friday. Competition in retail is rife, and hence the pressure to perform …
Read Storyby Aaron Tavakoli, on 10/21/22 App testingDevOpsMobile testingAI in testingCloud ComputingKubeConCNCF
KubeCon is the Cloud Native Computing Foundations' premier conference and brings together adopters and technologists from leading cloud native communities in Detroit, MI, October 24-28th, 2022. Keysight is a platinum …
Read Storyby Nico Carnaval, on 10/12/22 Mobile testingDAIpartner
In June, Eggplant announced a new strategic partnership with Sauce Labs, a market leader in real device cloud testing. This strategic alliance enables Eggplant users to quickly scale and increase …
Read Storyby Mike Wager, on 10/6/22 omnichannel testingRetail
It's not a big claim to say that retail is one industry that is most affected by digital revolutions. People's expectations and the many ways they shop increase as the …
Read Storyby Mike Wager, on 9/5/22 POS testingRetail
Most retailers would consider using artificial intelligence (AI) and robotics to optimize the checkout experience as something from the future. Well, Keysight's Eggplant test automation software makes that a reality …
Read Storyby Nico Carnaval, on 8/18/22 DevOpsdigital automation intelligenceDAI
In the latest release of Eggplant Digital Automation Intelligence (DAI), we’ve enhanced our integrations with GitHub, Jenkins, and Azure DevOps. DAI 6.2.1 allows users to export results to test case …
Read Storyby Nico Carnaval, on 7/22/22 DAI
In this latest major release of the Eggplant Digital Automation Intelligence (DAI) platform, we’ve revolutionized how users execute and interpret tests. DAI 6.2 optimizes test parameter configurations to maximize any …
Read Storyby Mike Wager, on 6/15/22 Mobile testing
A key strategic alliance bringing real device cloud testing to the Eggplant Cloud-Based Test Automation Platform, enabling users to increase the breadth, depth, and scale of their testing capabilities. Today, …
Read Storyby Anna McCowan, on 5/19/22
Ever wondered what it’s like to use Eggplant test automation software? Now, you can take Eggplant for a test drive and see for yourself with our self-guided product tour. Experience …
Read Storyby Mike Wager, on 5/12/22 Retail
Digital trends have revolutionized the online and in-store shopping experience, giving consumers more choices than ever before. Retailers that have successfully adapted have one thing in common - they have …
Read Storyby Mike Wager, on 5/5/22 DAI
DAI 6.1 is here Eggplant DAI now streamlines the building of test cases with minimal effort and coding with a new visual, guided approach. The number of variations to a …
Read Storyby Mike Wager, on 4/28/22 Mobile testingCloud Computing
In 1973, Martin Cooper did something that no one had ever done before. He placed a call on the world's first commercial cell phone. The Motorola DynaTAC 8000X might have …
Read Storyby Mike Wager, on 4/14/22 POS testingRetail
Retailers are under constant pressure to digitally transform and continuously deliver quality software no matter where their customer's shop. Over the last couple of years, that has predominantly been online …
Read Storyby Anna McCowan, on 4/6/22 artificial intelligenceEnterprise
Here’s the hard truth about traditional software test automation tools: they still require significant manual effort. It seems counterintuitive, but it’s true. There is considerable amount of human intervention involved …
Read Storyby Eggplant, on 3/14/22
To deliver software releases faster to keep up with DevOps, continuous testing has moved into the forefront as a key enabler to streamline software development and automated testing practices. By …
Read Storyby Eggplant, on 2/21/22
Cosmin Elefterescu joins Keysight Technologies as Chief Product Officer for Eggplant. This key appointment allows Keysight to continue to expand the Eggplant offering and improve the complete experience from presales …
Read Storyby Eggplant, on 2/10/22
Jonathon Wright joins the Keysight Technologies team as Chief Technology Evangelist for Eggplant. He will also lead our strategic partnership program and our new innovation division. Jonathon is a familiar …
Read Storyby Mike Wager, on 2/8/22 DevOpscontinuous testing
Software development teams are under immense pressure to innovate and digitally transform business-critical applications. When faced with disruptive change, some teams struggle to adapt because their software delivery capabilities are …
Read Storyby Mike Wager, on 1/4/22
If you are looking for information about Log4J impact on Keysight products, please visit our Product and Solution Cyber Security page. If you are interested in how Keysight can validate …
Read Storyby Eggplant, on 11/29/21
In this latest major release of the Eggplant Digital Automation Intelligence (DAI) platform, we’ve revolutionized the way users execute and interpret tests. DAI 6.0 introduces an updated user interface that …
Read Storyby Anna McCowan, on 10/11/21 DevOpscontinuous testing
With today’s pressure on enterprises to digitally transform, continuously delivering quality software has never been more critical. Internal and external digital products, which are built by millions of lines of …
Read Storyby Eggplant, on 9/10/21
There is no question about the importance of software and application testing. It is critical to the success of every IT project these days. Gain a greater understanding about the …
Read Storyby Eggplant, on 8/10/21
Last June, Keysight Technologies announced the acquisition of Eggplant. Eggplant doesn't only expand Keysight's portfolio breadth and add value to its customers; it is adding value inside Keysight’s walls, too …
Read Storyby Mike Wager, on 7/28/21 Enterprise
Building an integrated technology stack or "tech stack" plays a vital role in enabling business growth. In a recent survey from McKinsey, 60% of respondents agreed, saying that integrated digital …
Read Storyby Mike Wager, on 7/21/21 POS testing
Just a few short decades ago, retailers had to rely on a shop assistant manually punching in some numbers into a cash register. Money was handed over, with a receipt …
Read Storyby Eggplant, on 7/7/21 HealthcareTest automationPerformance testing
Like any modern workplace, hospitals have largely adopted software to accommodate a wide set of workflows. The emergence of — and dependence on — electronic medical records (EMR), also referred …
Read Storyby Mike Wager, on 6/29/21 CRM TestingSalesforce testing
Salesforce is critical to organizations all over the world. Departments including sales, operations, marketing, and finance depend on it functioning as expected. A vast number of third-party applications are integrated …
Read Storyby Eggplant, on 6/24/21 artificial intelligenceAerospace & Defense
Test automation is increasingly seen as a strategic advantage in the defense sector. Even though the concept has been deployed in software development for many years, recent advances in artificial …
Read Storyby Eggplant, on 6/15/21 digital automation intelligence
Keysight’s Eggplant team is happy to announce the latest set of updates for DAI 5.2. Here’s a quick overview of the improvements, with more detail below. Model previews in DAI …
Read Storyby Mike Wager, on 6/8/21 Test automationPOS testingomnichannel testingRetail
There’s no getting away from it – retail is one industry that feels the impact of digital transformation more than most. As technology’s influence expands, so do consumers’ expectations. And …
Read Storyby Mike Wager, on 6/1/21 CRM Testing
Microsoft Dynamics 365 has become vital for modern enterprises to function effectively, whether it’s integrating business-critical workflow activities, third-party applications, or back-end systems. To guarantee that your Microsoft Dynamics 365 …
Read Storyby Eggplant, on 5/25/21 Aerospace & Defense
Over the last few years, the Department of Defense has released a series of initiatives aimed at modernizing its digital strategy. These documents form a strategic roadmap for releasing higher-quality …
Read Storyby Mike Wager, on 5/18/21 website performanceRetailBlack Friday
When Black Friday comes around, how confident are you that your website can withstand a huge online traffic surge of shoppers looking for the best deals on the internet? There …
Read Storyby Eggplant, on 5/11/21 HealthcareTest automationUI testingPerformance testingcontinuous testingEMR testing
Patient care has become increasingly reliant on technology. But as anyone who works in healthcare understands, making sure this technology layer helps rather than hinders is a constant challenge. Electronic …
Read Storyby Mike Wager, on 5/4/21 CRM TestingSalesforce testing
Every major Salesforce release brings with it improved UI for greater functionality. Brilliant for users, but don't expect the joy to spread to your testers or Salesforce Admins. As with …
Read Storyby Mike Wager, on 4/27/21 Customer ExperienceDigital Experiencereal user monitoringcustomer experience optimizationomnichannel testingusability testing
The customer experience has continually become more digital over the years. No industry or person has been left untouched by this technological shift, none more so than during recent world …
Read Storyby Eggplant, on 4/20/21
When software doesn’t work properly, the effects range from the merely inconvenient to the potentially catastrophic. Thankfully, there are many steps we can take in order to avert disaster and …
Read Storyby Eggplant, on 4/14/21
“Hyperautomation is irreversible and inevitable. Everything that can and should be automated will be automated.” – Brian Burke, Research Vice President at Gartner. If you think about the continuum of …
Read Storyby Eggplant, on 4/7/21 DevOpscustomer experience optimizationend-to-end testingdigital transformationCRM Testing
Over the last year, 69% of boards have reported accelerated digital transformation due to COVID-19. The responsibility for handling these initiatives often ultimately falls at the feet of the Chief …
Read Storyby Eggplant, on 3/30/21 Customer Experiencecustomer experience optimizationend-to-end testingFinancial Servicesrobotic process automation
Providing a good customer experience is something all companies should aspire to do. However, when there are many moving parts, doing this can be a massive challenge. Financial institutions have …
Read Storyby Mike Wager, on 3/23/21
In February 1980, the National Women’s History Project (now known as the National Women’s History Alliance) successfully lobbied the US government for the national recognition of women. The then-President, Jimmy …
Read Storyby Eggplant, on 3/10/21 HealthcareLoad testingPerformance testingEMR testingdigital transformation
The speed at which COVID-19 vaccines have been developed and produced hasn’t been matched by society’s ability to administer doses. As of this writing, 30 million doses delivered in the …
Read Storyby Eggplant, on 3/2/21
If you’re a gas station owner or operator, April 17, 2021 is probably already marked on your calendar. This is the date that liability shifts from card companies to gas …
Read Storyby Tara McLaughlin, on 2/23/21 omnichannel testingecommerceRetail
Close your eyes and imagine the year is 2019. You’re in immediate need of a new pair of running shoes. Your trusted favorite pair has finally given up the ghost, …
Read Storyby Mike Wager, on 2/16/21 Test automationEggplant cloudCloud Computing
CIOs have a lot on their plate, with 56% saying their main priority is ‘keeping the lights on,’ rather than creating value through innovation. However, adopting new technologies and ways …
Read Storyby Eggplant, on 2/11/21
Software doesn’t need to simply work. It needs to support complex business objectives — and hopefully be fun to use. One of the foundational concepts of Eggplant is that lowering …
Read Storyby Eggplant, on 2/11/21
The Eggplant team at Keysight Technologies is pleased to announce our latest release of DAI 5.1. Included in this latest release are: High-Speed Computer Vision Service for iOS apps — …
Read Storyby Mike Wager, on 2/2/21 CRM Testing
Salesforce testing framework designed for success With around 20% of the global Customer Relationship Management (CRM) market, Salesforce is considered by many to be the number one cloud CRM offering …
Read Storyby Tara McLaughlin, on 1/26/21 Test automationAerospace & Defense
Mission Command Enhanced by Artificial Intelligence “We either become sci-fi, or we become history.” The above exhortation from Assistant Secretary of the Air Force, Will Roper, followed the December 2020 …
Read Storyby Eggplant, on 1/19/21 Automotive
In our modern world, drivers and passengers can do much more than just play music, make a call, or start navigation. This includes automated lane-keeping systems (ALKS) and soon, the …
Read Storyby Eggplant, on 1/14/21 Awards
We are proud to share that the industry has spoken, honoring Eggplant as the “Leading Vendor” in software testing. Now in its seventh year, the European Software Testing Awards is …
Read Storyby Mike Wager, on 1/12/21 Test automationUI testingPerformance testingCRM Testing
When customer relationship management (CRM) systems first appeared, they were little more than databases used to store customer contact details, track sales pipelines, and send the occasional marketing email. Fast …
Read Storyby Eggplant, on 1/5/21 Test automation
Automation drives significant business improvements by helping organizations get more from their people, processes, and technology. While this has implications for virtually every sector, perhaps one of the most significant …
Read Storyby Eggplant, on 12/22/20
Acceleration of Cloud-Based Testing If you have any doubts about the importance of cloud technology, consider the following statistics: 90% of organizations are on the cloud 86% of companies believe …
Read Storyby Eggplant, on 12/15/20
For many of us, 2020 has been one of the toughest years in memory. Pretty much every aspect of our lives has been touched by the pandemic. Those of us …
Read Storyby Tara McLaughlin, on 12/8/20 Test automationintelligent automation
At a 2018 conference, Google gave us a look under the hood by sharing the fact that over 500 million tests were being run per day inside their systems [1] …
Read Storyby Eggplant, on 12/2/20 Awards
Eggplant is proud to share that technology gurus from across Europe, have chosen Eggplant as one of the finalists for “The European Software Testing Awards 2020”. Now in its seventh …
Read Storyby Tara McLaughlin, on 12/1/20 Customer ExperienceDigital ExperienceTest automationdigital transformation5G
The Time for Digital Transformation is Now As we enter into the area of widespread 5G adoption, the network’s dramatically faster speeds and lower latency will fundamentally change how people …
Read Storyby Eggplant, on 11/24/20 Digital ExperienceTest automationMultiexperience
It’s only been a few decades since the first consumer computers were introduced, yet our world has been fundamentally changed by digital technology since the early 1980s. Today, the average …
Read Storyby Eggplant, on 11/17/20 Test automationUser experience testingAutomotiveAI in testing
For over a century when someone spoke about being connected with their car, they likely meant feeling the road through the chassis, anticipating body roll around a hairpin turn, or …
Read Storyby Eggplant, on 11/10/20 Test automationPOS testingdigital transformationRetail
Black Friday is traditionally lauded as one of retail’s most profitable days, but in reality consumers are increasingly relying on eCommerce channels for their shopping needs year round. As the …
Read Storyby Tara McLaughlin, on 10/27/20 Test automation
According to Gartner, advanced applications of AI will generate $2.9 trillion in business value and retrieve more than 6 billion hours of worker productivity by next year. As research vice …
Read Storyby Tara McLaughlin, on 10/13/20 Test automationdigital transformation
In just a few short months not only where we work, but how we work has changed drastically. Engagements with colleagues and consumers, alike, have pivoted online and, as is …
Read Storyby Gareth Smith, on 10/6/20 Cloud Computing
According to a recent Deloitte report on post COVID-19 enterprise implications, “…the pandemic is reshaping the global business landscape and fundamentally changing how people around the world live and work…However, …
Read Storyby Eggplant, on 9/29/20 artificial intelligenceAI in testing
The use of Artificial Intelligence in Financial Services is no longer just a buzzword, it has become an evident necessity. Recent research conducted by an analytical company the Economist Intelligence …
Read Storyby Eggplant, on 9/22/20 Performance testingdigital transformationecommerce
As interest in eCommerce has increased during the COVID-19 pandemic, retailers across the globe are doing their best to capitalize on the increase in consumer activity. Since more members of …
Read Storyby Eggplant, on 9/15/20 Citizen Developer
Within the next four years, low-code and no-code application development will be responsible for more than 65% of app development activity. Also by 2024, 75% of large enterprises will be …
Read Storyby Gareth Smith, on 9/8/20 Customer ExperienceTest automationdigital automation intelligence
ZDNet’s Joe McKendrick recently wrote, “The quality of UX will make or break the success of an application or system, regardless of how many advanced features and functions are built …
Read Storyby Tara McLaughlin, on 9/1/20 DevOpsAerospace & DefenseDevSecOps
Today’s modern military relies greatly on advanced technologies in its weaponry and operations to appropriately protect against adversaries. While these technologies enable strategic military advantages, the digital age has also …
Read Storyby Gareth Smith, on 8/26/20 Test automationdigital automation intelligence
Today, Eggplant released the latest version of our Digital Automation Intelligence (DAI) platform with new enhancements to further streamline and automate the entire testing life cycle. We believe that, in …
Read Storyby Eggplant, on 8/18/20 omnichannel testing
Providing a seamless customer experience across desktop, mobile, tablet and voice is a critical requirement of a customer-focused strategy. In fact according to Aberdeen Investment, “companies with well-defined omnichannel customer …
Read Storyby Eggplant, on 8/11/20 User experience testingdigital transformation
As more products and services are deployed on the web, this presents new challenges and opportunities to measure user experience on a large scale. While we all continue to adapt …
Read Storyby Eggplant, on 7/28/20 Test automationMobile testingUser experience testingdigital automation intelligenceintelligent automation
We have long held the convention that consumers are spoilt for choice when it comes to digital applications and will not tolerate apps that stifle their user experience. To prove …
Read Storyby Eggplant, on 7/21/20 HealthcareTest automationMobile testingUser experience testingreal user monitoringdigital transformation
The tumultuous year of 2020, from the pandemic to the supply chain disruption, has led to an accelerated digital revolution in the healthcare industry across the globe. Many of the …
Read Storyby Eggplant, on 7/14/20 artificial intelligencePOS testing
Retail is an extremely competitive industry where a customer’s purchasing experience is just as important as the quality of the goods they procure. Behavioural scientists talk about the peak-end rule …
Read Storyby Eggplant, on 7/9/20 Customer ExperienceTest automationsoftware testingUser experience testing
As we all continue to find a balance between working from home and transitioning into a new normal, user experience has become an even more crucial part of supporting customer …
Read Storyby Eggplant, on 6/30/20 Load testingPerformance testingUser experience testingChaos Engineering
Uptime is the performance measure customers and service users judge you on. But in today’s interconnected world, a good score is getting harder to achieve. We’ve moved on from systems …
Read Storyby Eggplant, on 6/18/20 DevOpsTest automationsoftware testing
As regular readers of this blog know, Eggplant is transforming the world of intelligent test automation and our mission is to rid the world of bad software. We continue to …
Read Storyby Eggplant, on 6/16/20 DevOpsDigital Experiencemachine learning
Software delivers so much of our day to day experience, whether we are asking for a weather update from Alexa or ordering connoisseur coffee for your home office. Making sure …
Read Storyby Gareth Smith, on 6/9/20 Digital ExperienceHealthcaredigital automation intelligenceNon-invasive testing
Technology has an important role to play in helping stop the spread of the Coronavirus. With intelligence test automation technologies, Eggplant is contributing to greater efficiency in testing contact tracing …
Read Storyby Eggplant, on 6/2/20 DevOpsartificial intelligenceAerospace & DefenseDevSecOps
According to Gartner there is set to be a massive uptick in the adoption of a DevSecOps state of mind. From an estimated 15% of development teams using this approach …
Read Storyby Gareth Smith, on 5/28/20 Test automationdigital automation intelligenceusability testingEggplant cloud
According to a recent InformationWeek article by John Edwards, “Good times or bad, digital transformation is a firmly established reality. Yet many business leaders are still struggling with how to …
Read Storyby Eggplant, on 5/19/20 Mobile testingomnichannel testingecommerceRetail
Though we may have grown accustomed to transitioning over to a more digitized way of living over the last couple of weeks, it’s safe to say that our new normal …
Read Storyby Eggplant, on 5/12/20 Digital ExperienceHealthcareUser experience testingdigital transformation
The COVID-19 outbreak has had major impacts on the way business is done, and how patients are cared for. The virus has forced organizations across the globe to re-evaluate their …
Read Storyby Tara McLaughlin, on 5/5/20
As you start a new position under standard conditions, you’re pained by questions such as: “Will I be able to learn their systems quickly and seamlessly?” “How will I translate …
Read Storyby Gareth Smith, on 4/28/20 Customer ExperienceIoT Testing
We’ve all been there. The frustration you feel when technology doesn’t work in the way you need, deliver the results you’d been expecting or has a bug you can’t identify …
Read Storyby Eggplant, on 4/21/20 Test automationdigital automation intelligenceintelligent automationusability testingdigital transformation
In a recent piece on how organizations are grappling with the pandemic, CIO’s Clint Boulton wrote, “As the COVID-19 coronavirus rattles industries, it’s more important than ever for IT leaders …
Read Storyby Eggplant, on 4/14/20 Test automationdigital automation intelligenceintelligent automationdigital transformation
In the previous post in our series on the business implications of the coronavirus pandemic, we explored the importance of performance and scalability testing. Today, we’re examining a related topic: …
Read Storyby Eggplant, on 4/9/20 Load testingPerformance testingecommerceRetail
The coronavirus pandemic has changed all facets of our lives, ranging from how we work to how we relax to how our children learn. There are countless implications of this, …
Read Storyby Eggplant, on 3/27/20 Healthcaresoftware testingEMR testingdigital transformation
With the global pandemic and economic crisis unfolding around us, technology can and should help manage the unforeseen complicated challenges society now faces. As a technology company, we know there …
Read Storyby Gareth Smith, on 3/23/20 Customer Experiencesynthetic monitoringMonitoring Insights
When Pinterest focused on improving the speed of pinning items, customer engagement in the application increased by 10-30%. As Gartner’s Penny Gillespie puts it, “Customer experience is first and foremost…it’s …
Read Storyby Gareth Smith, on 3/17/20 Customer ExperienceTest automationcustomer experience optimizationomnichannel testing
If you harbor any doubts that we live in an omnichannel age, take a look at the following statistics. According to Google, 98% of Americans switch between devices in the …
Read Storyby Eggplant, on 3/9/20 Test automationartificial intelligenceintelligent automationmachine learning
Finding new ways to drive productivity and profitability are common goals shared by all professional services organizations, but identifying and actioning growth strategies is often easier said than done. The …
Read Storyby Gareth Smith, on 3/3/20 Visual Regression Testing
We live in a visual age; people frequently communicate via emojis, the grey cubicles associated with corporate offices have been largely replaced by bold colors and collaborative work stations, and …
Read Storyby Eggplant, on 2/18/20 IoT Testingmachine learningTelco & MediaAI in testing
We’re at an exciting time for IoT adoption in which the only barrier to innovation is our own imagination. From prosthetic limbs to agricultural sensors to connected office furniture, the …
Read Storyby Eggplant, on 2/11/20 Healthcareintelligent automationmachine learningRPA
According to Forbes, Succeeding in the age of automation will be all about how we approach the cultural and technological shift required within IT. One of the ways healthcare IT …
Read Storyby Eggplant, on 2/4/20 artificial intelligenceAI in testing
In a recent Forbes article, contributor Tom Groenfeldt says “We need to find a way to combine the strength of exploratory testing with automation—a way to combine manual testing, which …
Read Storyby Gareth Smith, on 1/29/20 Digital Experiencemachine learning
Today we announced new enhancements to Digital Automation Intelligence (DAI) designed to simplify AI-driven automation while simultaneously enabling companies to improve the quality of their digital experiences. Organizations today face …
Read Storyby Eggplant, on 1/21/20 DevOpsUI testingintelligent automation
According to CNET’s Eric Mack, “In some ways, the future that so much science fiction promised us is already here…but the decade beginning in 2020 will take us even further …
Read Storyby Eggplant, on 1/14/20 Customer ExperienceFinancial Services
According to a research report by CB Insights, The Challenger Bank Playbook, “Challenger banks first made in-roads with consumers who lost faith in institutional firms following the global financial crisis” …
Read Storyby Eggplant, on 1/7/20 robotic process automationAutomotive
2020 is now upon us and industry analysts and experts are buzzing with predictions for what we can expect from technology in the years ahead. At Eggplant, we believe the …
Read Storyby Eggplant, on 12/31/19 Customer ExperienceDevOpsTest automationdigital transformation
In a recent column in MIT Sloan Management Review, Thomas H. Davenport and Andrew Spanyi wrote, “The evidence is piling up that organization-wide digital transformation is challenging for many organizations” …
Read Storyby Eggplant, on 12/23/19 software testingUser experience testingusability testingdigital transformationdigital twin
2019 was a banner period for technology innovations, with the rise of 5G networks, increased adoption of biometrics, advances in robotics, and new regulations paving the way for more widespread …
Read Storyby Eggplant, on 12/17/19 Test automationintelligent automation
In a recent InformationWeek on the evolution of IT success metrics, Lisa Morgan outlines something Eggplant has long espoused: it’s critical that the IT department’s KPIs align with business goals …
Read Storyby Eggplant, on 12/10/19 DevOps
In a recent InformationWeek John Edwards wrote, “Trends can be fleeting. Understanding that innovation is constant, and keeping up with emerging and evolving trends, can be greatly beneficial to one’s …
Read Storyby Eggplant, on 12/3/19 Test automation
For a second consecutive year, Eggplant has been named a Leader in the Gartner Magic Quadrant for Software Test Automation! The Eggplant Platform delivers value by focusing on four key …
Read Storyby Eggplant, on 11/28/19 Customer Experiencewebsite performanceecommerceRetail
Deloitte’s annual Holiday Survey of Consumers found that online is king when it comes to the 2019 holiday shopping season. According to the report, consumers of all ages are more …
Read Storyby Eggplant, on 11/26/19 Quality assuranceintelligent automationAutomotive
In July of this year Cruise, General Motor Co’s self-driving unit, delayed the commercial deployment of cars past its target date of 2019 as the vehicles required more testing before …
Read Storyby Eggplant, on 11/21/19 Test automationcontinuous testingFinancial Servicesintelligent automation
In the highly competitive trading environment, instant access to market information is the ultimate end game. Proof of this can be seen in the industry backlash the New York Stock …
Read Storyby Eggplant, on 11/19/19 DevOps
DevOps code is a cultural and collaborative phenomenon. It is not about using tools to get code from point A to point B. It is not about making sure you …
Read Storyby Eggplant, on 11/14/19 continuous testingdigital transformationRetail
A recent ZDNet article by Joe McKendrick states, “Business leaders are losing patience…they are leaning on their IT departments harder and harder, pressing for more and faster delivery of software …
Read Storyby Eggplant, on 11/12/19 HealthcareTest automationPerformance testingartificial intelligencecontinuous testingRPA
When seemingly disparate things can come together, the results are often that much better. Like a soccer team that draws players from different backgrounds—some coaching efforts can bring out the …
Read Storyby Eggplant, on 11/7/19 website performancecontinuous testing
Earlier in October news broke that Twitter and Tweetdeck—the platform’s widely used dashboard management app—were experiencing a performance issue that made users unable to login or access the platform. At …
Read Storyby Eggplant, on 11/6/19 User experience testingcontinuous testing
Discover How Eggplant is Helping SAS Modernize for the World of Continuous Delivery. For 43 years, SAS has helped organizations worldwide capitalize on their information and drive business value by …
Read Storyby Eggplant, on 10/31/19 Customer Experiencedigital transformation
“The collapse of Thomas Cook, one of the most high-profile company failures in the history of the travel industry, will be pored over by analysts for years to come.” This …
Read Storyby Eggplant, on 10/29/19 DevOpsmachine learningdigital transformation
Digital transformation is a top enterprise buzzword—and for good reason. As companies across every sector embrace cloud, AI, machine learning, the IoT and other technologies, it’s clear that the future …
Read Storyby Eggplant, on 10/24/19 Customer ExperienceDevOpsRetail
In a recent Eggplant survey on retail trends it was apparent that companies are facing some common challenges in delivering a high-quality digital experience. Nearly every retailer we surveyed recognizes …
Read Storyby Eggplant, on 10/22/19 DevOpsDigital Experience
Say the words “User Interface,” and what comes to mind immediately to most people is a graphical interface accessed by Tablet, Laptop, or Mobile. People generally do not think about …
Read Storyby Eggplant, on 10/15/19 omnichannel testingecommerceRetail
Forever 21 recently made headlines after filing for bankruptcy and announcing plans to close as many as 350 stores. The move is the latest in a series of seemingly successful …
Read Storyby Eggplant, on 10/11/19 shift up
Eggplant held its inaugural Eggplanet Conference this week in Philadelphia at the Philadelphia Academy of Fine Arts (PAFA). We had hundreds of attendees from around the world, from all sorts …
Read Storyby Eggplant, on 10/8/19
Today is an exciting day for the Eggplant Family. Professionals, Teachers, and Students, all of us Software Users, gather together in Philadelphia at the inaugural Eggplanet US conference. People working …
Read Storyby Eggplant, on 10/1/19 User Testingsoftware testingUser experience testing
Over the next four years, Gartner predicts that 25 percent of employees will use voice to interact with applications in the workplace—up from less than 2 percent in 2019. Gartner …
Read Storyby Eggplant, on 9/24/19
Automated Testing is a requirement if your organization is going to do DevOps at scale. Testing is too vast and complex to be done by humans without support. There is …
Read Storyby Gareth Smith, on 9/17/19 Aerospace & Defense
In late July, news broke that researchers at Armis Labs had identified numerous vulnerabilities in an operating system known as VxWorks, leaving approximately 200 million devices vulnerable. Unfamiliar with VxWorks? …
Read Storyby Eggplant, on 9/10/19 robotic process automationRPA
A recent article by InformationWeek’s Jessica Davis proclaimed, RPA is the fastest growing category of software today, driven by enterprise digital transformation efforts.” Davis went on to cite a Gartner …
Read Storyby Eggplant, on 9/3/19 continuous testing
It’s a digital world and changing consumer and user demands necessitate that websites, apps and programs deliver an experience that delights users. Those companies that can’t deliver on these expectations …
Read Storyby Eggplant, on 8/27/19 App testingPerformance testingRetail
On June 18, many Google Calendar users worldwide got an unexpected surprise when logging into the app—an error message. The issue was resolved approximately three hours later but, as anyone …
Read Storyby Eggplant, on 8/20/19 DevOpsRetail
The trends from the last several years are clear: Retailers are reaping the rewards by providing an Omni-Channel experience on Black Friday and Cyber Monday. According to CNBC, Cyber Monday …
Read Storyby Gareth Smith, on 8/13/19 Healthcarerobotic process automationRPA
In a recent article in the Enterprisers Project, Kevin Casey wrote, “If it’s repetitive and manual, it’s probably a good fit for RPA.” RPA 101: Understanding What Robotic Process Automation …
Read Storyby Eggplant, on 8/6/19 DevOpscontinuous testingdigital transformation
Lack of communication is often cited as the biggest problem Business have when implementing DevOps. This would be communication between co-located teams where the team just doesn’t talk, teams across …
Read Storyby Eggplant, on 7/30/19 Customer ExperienceDevOpscontinuous testing
On July 23, 2019, Antony Edwards, COO of Eggplant, and Diego Lo Giudice, VP Principal Analyst at Forrester, conducted a webinar on “Putting Intelligence into your Continuous Testing.” The webinar …
Read Storyby Eggplant, on 7/25/19 DevOpssoftware testingdigital transformation
Daniel Priestly points to “Illusion of Limited Resources” as the number one limiting factor to holding you back from becoming a Key Person of Influence. It is the same fallacy …
Read Storyby Eggplant, on 7/22/19 DevOpsTest automationdigital automation intelligencecontinuous testingintelligent automationdigital transformation
We are in a Digital Testing Epoch. Are you ready? The Digital Testing Epoch will be one that divides some Testing organizations who rely upon outdated tactics against those that …
Read Storyby Gareth Smith, on 7/18/19 Test automationUser Testingmachine learningdigital twin
Digital twins are a growing area of enterprise investment, with Gartner predicting that the use of digital twins will triple by 2022. The technology, a digital representation of a physical …
Read Storyby Eggplant, on 7/11/19 Customer ExperienceDigital Experiencecontinuous testingdigital transformation
If you ask the average CEO to rate how important digital transformation is to their business, chances are it would crack the top five—if not take the number one spot …
Read Storyby Eggplant, on 7/4/19 Test automationartificial intelligenceintelligent automationmachine learning
In the Internet age, making the best use of technology investments, rapidly spotting and addressing any performance issues or other roadblocks and ensuring customers have a high-quality experience that delights …
Read Storyby Eggplant, on 6/25/19 digital transformation
Forrester has recently heralded the rise the of the ‘Business Tester’ in response to consumers increased demand for flawless digital products. We believe this is more than just a trend, …
Read Storyby Eggplant, on 6/20/19 real user monitoring
Marketers use a lot of images on websites. They’re needed to show off products. They’re used for ads and promotions. They form key parts of attractive designs, carefully calculated to …
Read Storyby Eggplant, on 6/18/19 Customer Experiencecontinuous testingFinancial Servicesintelligent automation
Poor customer experience is costing financial institutions $10 billion in revenue annually, according to an industry report released earlier this year. It’s a staggering figure that underscores how critical it …
Read Storyby Eggplant, on 6/17/19 DevOpsdigital automation intelligencecontinuous testing
Earlier this month, we were delighted to learn that our Digital Automation Intelligence Suite took top honors in the Best DevOps Tool category in the competitive SIIA CODiE Awards. The …
Read Storyby Eggplant, on 6/13/19 digital automation intelligenceintelligent automationdigital transformation
In previous MythBusters posts, we’ve debunked the notion that testing is solely a compliance function and examined how AI is delivering value in testing today. In this blog, we’ll explore …
Read Storyby Eggplant, on 6/10/19 Customer Experiencecontinuous testingintelligent automation
Quality. It’s what everyone involved in designing, building, testing, and maintaining software strives to deliver. And it was very much the common thread running through our inaugural Eggplanet conference in …
Read Storyby Eggplant, on 6/4/19 digital automation intelligenceintelligent automationdigital transformation
In the first post in our MythBusters series, we examined the misperception that testing is solely a compliance activity and showed how it’s actually a business critical function with bottom-line …
Read Storyby Eggplant, on 5/28/19 Customer Experiencedigital automation intelligenceintelligent automationdigital transformationecommerceRetail
In a recent Forbes interview on the retail customer experience, Harley Manning, VP and research director of Forrester’s customer experience team, said; “Customer expectations are rising slowly—but faster than brands …
Read Storyby Eggplant, on 5/23/19 DevOpsIoT TestingTest automationsoftware testingdigital automation intelligencedigital transformation
Yupp, you’ve guessed it, HTTP. HyperText Transfer Protocol (HTTP/HTTPS) is the go-to language for IoT devices, in that it’s the protocol used when devices talk to each other via the …
Read Storyby Gareth Smith, on 5/21/19 DevOpsTest automationsoftware testingdigital automation intelligencedigital transformation
We operate in a continuous delivery world in which a seamless customer experience is paramount. Regardless of whether you’re a global Fortune 500 organization or a fast-growing startup, failing to …
Read Storyby Eggplant, on 5/16/19 digital automation intelligencecustomer experience optimizationdigital transformation
Digital transformation, AI, robotic process automation, and aligning an agile IT capability with business outcomes. These are all topics that are close to our heart. That’s why we’re Platinum sponsors …
Read Storyby Eggplant, on 5/14/19 Healthcareend-to-end testingEMR testingintelligent automationInteroperability
Some of the most exciting developments in healthcare technology are happening around mobile. The rapid transition towards digital, patient-centric healthcare generates a tsunami of data on individuals’ health, diseases, and …
Read Storyby Eggplant, on 5/9/19 DevOpsdigital automation intelligence
A year ago, we brought you Performance Matters, our one-day conference in London. Alongside web performance topics and case studies, we talked about intelligent test automation, big data, and how …
Read Storyby Eggplant, on 5/7/19 Customer Experiencedigital automation intelligenceintelligent automationrobotic process automationdigital transformation
Today’s complex, digital world relies on computer systems and software and downtime is more than an inconvenience—in many industries, it’s a critical failure that can have a lasting, negative impact …
Read Storyby Eggplant, on 5/2/19 digital automation intelligence
Digital Automation Intelligence offers something truly revolutionary: automated, AI-driven testing of the entire user experience on any technology. But one thing we don’t talk about very often is our integration …
Read Storyby Eggplant, on 4/30/19 Customer Experiencedigital automation intelligenceintelligent automationrobotic process automationdigital transformation
Wikipedia will tell you that “software testing is an investigation conducted to provide stakeholders with information about the quality of the software product or service under test.” While technically accurate, …
Read Storyby Eggplant, on 4/25/19 digital automation intelligencereal user monitoringsynthetic monitoringMonitoring Insights
The focus of software testing is changing. It's been moving away from simply checking that an application meets technical requirements and towards ensuring that it delivers better user experiences and …
Read Storyby Eggplant, on 4/18/19 DevOpsdigital automation intelligence
We live in a digital world, with software permeating every aspect of our everyday lives. And businesses are waking up to the fact that the quality of that software is …
Read Storyby Eggplant, on 4/17/19 Customer Experiencedigital automation intelligenceintelligent automationrobotic process automationdigital transformation
A recent SD Times article suggested that AI is not delivering tangible testing improvements, cautioning “…customers need to realize there’s probably more hype than reality in most of what test …
Read Storyby Eggplant, on 4/16/19 Customer Experiencedigital automation intelligenceintelligent automationrobotic process automationdigital transformation
A recent Forbes Insights survey confirmed that there is strong C-Suite interest in artificial intelligence, with eighty percent of CEOs and eighty-five percent of IT leaders pointing to AI as …
Read Storyby Eggplant, on 4/11/19 real user monitoringwebsite performance
Performance impact prediction is a key part of our Customer Experience Insights product suite. It analyzes website performance, showing how load times relate to conversion, bounce rate, session length, and …
Read Storyby Gareth Smith, on 4/9/19 Customer Experiencedigital automation intelligenceintelligent automationdigital transformation
In early 2017, US grocery chain Winn-Dixie invested $7 million to improve its website but overlooked a critical component: testing to ensure it was accessible to people with disabilities. This …
Read Storyby Eggplant, on 4/4/19 Healthcareend-to-end testingdigital transformation
What happens when a good idea is poorly implemented? A recent article reported on a catastrophic catalog of errors in Electronic Health Records (EHRs) in the US. Tests were missed …
Read Storyby Eggplant, on 4/3/19 DevOpsUser TestingUser experience testingartificial intelligencedigital automation intelligenceshift upusability testing
"The quality of your company’s software has a direct impact on the quality of your company’s financial results. You know it. Management knows it. And the importance of quality will …
Read Storyby Eggplant, on 3/28/19 Customer ExperienceTest automationdigital automation intelligencereal user monitoringcustomer experience optimizationdigital transformation
Businesses want software that delights end users. Customer experience is the priority. But even as the requirement for ever better experiences grows, actually delivering on that requirement is getting harder …
Read Storyby Eggplant, on 3/22/19 Customer ExperiencePerformance testingdigital transformation
When people are angry, they have always taken to the streets to protest. They still do. But the internet offers an alternative forum in which to voice strong opinions. So …
Read Storyby Eggplant, on 3/20/19 Healthcaredigital automation intelligencedigital transformation
Whenever you enter the healthcare system, technology is all around. And you have to trust it. The highly trained medical staff have all been through rigorous testing to ensure they …
Read Storyby Eggplant, on 3/8/19 DevOpssoftware testing
There is a self-perpetuating stereotype in the world of software testing and development. It’s very much a man’s world. As VP People at Eggplant, it’s a view that I’m constantly …
Read Storyby Eggplant, on 2/28/19 software testingdigital automation intelligenceusability testing
You’ve tested the latest release of your application, and it works just fine. From a functional perspective, it does everything it’s supposed to. But what if the user experience has …
Read Storyby Eggplant, on 2/27/19 real user monitoring
Any marketing campaign is only as strong as its weakest link. No matter how effective ads, emails, and landing pages are, they depend on the rest of the conversion funnel …
Read Storyby Eggplant, on 2/21/19 Test automationintelligent automation
There are two things you should know about the latest release of Eggplant AI, our intelligent test automation solution. 1: It will give you much greater insight into the quality …
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