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by Emily Yan, on 12/8/22 HealthcareEMR testingRPA

For nearly three years, COVID-19 catapulted the healthcare industry into the eye of a gathering storm. On the technical side, cloud migration, AI adoption, and analytics modernization picked up momentum; …

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by Mike Wager, on 12/7/22 Mobile testingPOS testingecommerceRetailNRF 2023

National Retail Federation (NRF) 2023: Retail's Big Show brings the biggest retailers together and provides breakthrough technology insight to the whole community in New York City, January 15-17, 2023. Keysight will …

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by Allison Freedman, on 11/26/22 DevSecOps

DevOps and its security-minded sibling, DevSecOps, have emerged as a set of practices to shorten development lifecycles and improve software quality. As more teams adopt practices like two-week sprints and …

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by Nico Carnaval, on 11/21/22 Mobile testingFinancial ServicesDAI

Mobile applications are a critical part of the user journey and often the first touch for customers when interacting with financial institutions. Traditional banks are adapting to user demands that …

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by Mike Wager, on 11/15/22 Customer ExperienceLoad testingPerformance testingintelligent automationecommerceRetail

A surge in traffic is, in many ways, a dream for any website. After all, more traffic means more customers and more sales. However, you can sometimes do your job …

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by Anna McCowan, on 10/31/22 digital transformation

Is digital transformation top of mind at your company? You’re not alone. New methods of developing software are driving fast change across all industries. With today’s pressure on enterprises to …

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by Amrapali Amrapali, on 10/28/22 Monitoring Insights

It’s that time of the year again and consumers are already searching for the best deals this Black Friday. Competition in retail is rife, and hence the pressure to perform …

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by Aaron Tavakoli, on 10/21/22 App testingDevOpsMobile testingAI in testingCloud ComputingKubeConCNCF

KubeCon is the Cloud Native Computing Foundations' premier conference and brings together adopters and technologists from leading cloud native communities in Detroit, MI, October 24-28th, 2022. Keysight is a platinum …

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by Nico Carnaval, on 10/12/22 Mobile testingDAIpartner

In June, Eggplant announced a new strategic partnership with Sauce Labs, a market leader in real device cloud testing. This strategic alliance enables Eggplant users to quickly scale and increase …

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by Mike Wager, on 10/6/22 omnichannel testingRetail

It's not a big claim to say that retail is one industry that is most affected by digital revolutions. People's expectations and the many ways they shop increase as the …

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by Mike Wager, on 9/5/22 POS testingRetail

Most retailers would consider using artificial intelligence (AI) and robotics to optimize the checkout experience as something from the future. Well, Keysight's Eggplant test automation software makes that a reality …

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by Nico Carnaval, on 8/18/22 DevOpsdigital automation intelligenceDAI

In the latest release of Eggplant Digital Automation Intelligence (DAI), we’ve enhanced our integrations with GitHub, Jenkins, and Azure DevOps. DAI 6.2.1 allows users to export results to test case …

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by Nico Carnaval, on 7/22/22 DAI

In this latest major release of the Eggplant Digital Automation Intelligence (DAI) platform, we’ve revolutionized how users execute and interpret tests. DAI 6.2 optimizes test parameter configurations to maximize any …

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by Mike Wager, on 6/15/22 Mobile testing

A key strategic alliance bringing real device cloud testing to the Eggplant Cloud-Based Test Automation Platform, enabling users to increase the breadth, depth, and scale of their testing capabilities. Today, …

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by Anna McCowan, on 5/19/22

Ever wondered what it’s like to use Eggplant test automation software? Now, you can take Eggplant for a test drive and see for yourself with our self-guided product tour. Experience …

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by Mike Wager, on 5/12/22 Retail

Digital trends have revolutionized the online and in-store shopping experience, giving consumers more choices than ever before. Retailers that have successfully adapted have one thing in common - they have …

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by Mike Wager, on 5/5/22 DAI

DAI 6.1 is here Eggplant DAI now streamlines the building of test cases with minimal effort and coding with a new visual, guided approach. The number of variations to a …

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by Mike Wager, on 4/28/22 Mobile testingCloud Computing

In 1973, Martin Cooper did something that no one had ever done before. He placed a call on the world's first commercial cell phone. The Motorola DynaTAC 8000X might have …

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by Mike Wager, on 4/14/22 POS testingRetail

Retailers are under constant pressure to digitally transform and continuously deliver quality software no matter where their customer's shop. Over the last couple of years, that has predominantly been online …

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by Anna McCowan, on 4/6/22 artificial intelligenceEnterprise

Here’s the hard truth about traditional software test automation: it requires significant manual effort. It seems counterintuitive, but it’s true. There is considerable amount of human intervention involved in what …

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by Richard Jew, on 3/14/22

To deliver software releases faster to keep up with DevOps, continuous testing has moved into the forefront as a key enabler to streamline software development and automated testing practices. By …

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by Jaspar Casey, on 2/21/22

Cosmin Elefterescu joins Keysight Technologies as Chief Product Officer for Eggplant. This key appointment allows Keysight to continue to expand the Eggplant offering and improve the complete experience from presales …

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by Jaspar Casey, on 2/10/22

Jonathon Wright joins the Keysight Technologies team as Chief Technology Evangelist for Eggplant. He will also lead our strategic partnership program and our new innovation division. Jonathon is a familiar …

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by Mike Wager, on 2/8/22 DevOpscontinuous testing

Software development teams are under immense pressure to innovate and digitally transform business-critical applications. When faced with disruptive change, some teams struggle to adapt because their software delivery capabilities are …

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by Mike Wager, on 1/4/22

If you are looking for information about Log4J impact on Keysight products, please visit our Product and Solution Cyber Security page. If you are interested in how Keysight can validate your perimeter …

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by Jaspar Casey, on 11/29/21

In this latest major release of the Eggplant Digital Automation Intelligence (DAI) platform, we’ve revolutionized the way users execute and interpret tests. DAI 6.0 introduces an updated user interface that …

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by Max Gerrard, on 10/11/21 DevOpscontinuous testing

With today’s pressure on enterprises to digitally transform, continuously delivering quality software has never been more critical. Internal and external digital products, which are built by millions of lines of …

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by Jaspar Casey, on 9/10/21

There is no question about the importance of software and application testing. It is critical to the success of every IT project these days. Gain a greater understanding about the …

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by Jaspar Casey, on 8/10/21

Last June, Keysight Technologies announced the acquisition of Eggplant. Eggplant doesn't only expand Keysight's portfolio breadth and add value to its customers; it is adding value inside Keysight’s walls, too​ …

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by Mike Wager, on 7/28/21 Enterprise

Building an integrated technology stack or "tech stack" plays a vital role in enabling business growth. In a recent survey from McKinsey, 60% of respondents agreed, saying that integrated digital and …

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by Mike Wager, on 7/21/21 POS testing

Online shopping has steadily grown in popularity, with a well-documented boost in the last 18 months. However, even with the continued rise of eCommerce, shoppers are slowly returning to physical stores. Nevertheless, …

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by Jaspar Casey, on 7/7/21

Like any modern workplace, hospitals have largely adopted software to accommodate a wide set of workflows. The emergence of — and dependence on — electronic medical records (EMR), also referred …

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by Mike Wager, on 6/29/21 CRM TestingSalesforce testing

Salesforce is critical to organizations all over the world. Departments including sales, operations, marketing, and finance depend on it functioning as expected. A vast number of third-party applications are integrated …

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by Jaspar Casey, on 6/24/21 artificial intelligenceAerospace & Defense

Test automation is increasingly seen as a strategic advantage in the defense sector. Even though the concept has been deployed in software development for many years, recent advances in artificial …

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by Jaspar Casey, on 6/15/21 digital automation intelligence

Keysight’s Eggplant team is happy to announce the latest set of updates for DAI 5.2. Here’s a quick overview of the improvements, with more detail below. Model previews in DAI …

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by Mike Wager, on 6/8/21 Test automationPOS testingomnichannel testingRetail

There’s no getting away from it – retail is one industry that feels the impact of digital transformation more than most. As technology’s influence expands, so do consumers’ expectations. And …

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by Mike Wager, on 6/1/21 CRM Testing

Microsoft Dynamics 365 has become vital for modern enterprises to function effectively, whether it’s integrating business-critical workflow activities, third-party applications, or back-end systems. To guarantee that your Microsoft Dynamics 365 …

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by Jaspar Casey, on 5/25/21 Aerospace & Defense

Over the last few years, the Department of Defense has released a series of initiatives aimed at modernizing its digital strategy. These documents form a strategic roadmap for releasing higher-quality …

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by Mike Wager, on 5/18/21 website performanceRetailBlack Friday

When Black Friday comes around, how confident are you that your website can withstand a huge online traffic surge of shoppers looking for the best deals on the internet? There …

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by Jaspar Casey, on 5/11/21 HealthcareTest automationrobotic process automation

Patient care has become increasingly reliant on technology. But as anyone who works in healthcare understands, making sure this technology layer helps rather than hinders is a constant challenge. Electronic …

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by Mike Wager, on 5/4/21 CRM TestingSalesforce testing

Every major Salesforce release brings with it improved UI for greater functionality. Brilliant for users, but don't expect the joy to spread to your testers or Salesforce Admins. As with a lot …

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by Mike Wager, on 4/27/21 Customer ExperienceDigital Experiencereal user monitoringcustomer experience optimizationomnichannel testingusability testing

The customer experience has continually become more digital over the years. No industry or person has been left untouched by this technological shift, none more so than during recent world events. But even when our …

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by Jaspar Casey, on 4/20/21

When software doesn’t work properly, the effects range from the merely inconvenient to the potentially catastrophic. Thankfully, there are many steps we can take in order to avert disaster and …

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by Jaspar Casey, on 4/14/21

“Hyperautomation is irreversible and inevitable. Everything that can and should be automated will be automated.” – Brian Burke, Research Vice President at Gartner. If you think about the continuum of …

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by Jaspar Casey, on 4/7/21 DevOpscustomer experience optimizationend-to-end testingdigital transformationCRM Testing

Over the last year, 69% of boards have reported accelerated digital transformation due to COVID-19. The responsibility for handling these initiatives often ultimately falls at the feet of the Chief …

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by Jaspar Casey, on 3/30/21 Customer Experiencecustomer experience optimizationend-to-end testingFinancial Servicesrobotic process automation

Providing a good customer experience is something all companies should aspire to do. However, when there are many moving parts, doing this can be a massive challenge. Financial institutions have …

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by Mike Wager, on 3/23/21

In February 1980, the National Women’s History Project (now known as the National Women’s History Alliance) successfully lobbied the US government for the national recognition of women. The then-President, Jimmy …

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by Jaspar Casey, on 3/16/21 Test automation

What is codeless test automation? Codeless test automation is test automation that does not require the tester to write scripts. It can be thought of as an extension of the …

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by Jaspar Casey, on 3/10/21

The speed at which COVID-19 vaccines have been developed and produced hasn’t been matched by society’s ability to administer doses. As of this writing, 30 million doses delivered in the …

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by Jaspar Casey, on 3/2/21

If you’re a gas station owner or operator, April 17, 2021 is probably already marked on your calendar. This is the date that liability shifts from card companies to gas stations for fraudulent …

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by Tara McLaughlin, on 2/23/21 omnichannel testingecommerceRetail

Close your eyes and imagine the year is 2019. You’re in immediate need of a new pair of running shoes. Your trusted favorite pair has finally given up the ghost, and you’re supposed …

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by Mike Wager, on 2/16/21 Test automationEggplant cloudCloud Computing

CIOs have a lot on their plate, with 56% saying their main priority is ‘keeping the lights on,’ rather than creating value through innovation. However, adopting new technologies and ways …

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by Jaspar Casey, on 2/11/21

Software doesn’t need to simply work. It needs to support complex business objectives — and hopefully be fun to use. One of the foundational concepts of Eggplant is that lowering …

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by Jaspar Casey, on 2/11/21

The Eggplant team at Keysight Technologies is pleased to announce our latest release of DAI 5.1. Included in this latest release are: High-Speed Computer Vision Service for iOS apps — ready to leverage …

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by Mike Wager, on 2/2/21 CRM Testing

Salesforce testing framework designed for success With around 20% of the global Customer Relationship Management (CRM) market, Salesforce is considered by many to be the number one cloud CRM offering. Despite efforts to standardize deployments, with thousands of possible integrations and millions of users, …

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by Tara McLaughlin, on 1/26/21 Test automationAerospace & Defense

Mission Command Enhanced by Artificial Intelligence “We either become sci-fi, or we become history.” The above exhortation from Assistant Secretary of the Air Force, Will Roper, followed the December 2020 announcement that the United States Air Force had successfully tested …

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by Cheyenne Davis, on 1/19/21 Automotive

In our modern world, drivers and passengers can do much more than just play music, make a call, or start navigation. This includes automated lane-keeping systems (ALKS) and soon, the …

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by Harsh Tandon, on 1/14/21 Awards

We are proud to share that the industry has spoken, honoring Eggplant as the “Leading Vendor” in software testing. Now in its seventh year, the European Software Testing Awards is an independent awards …

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by Mike Wager, on 1/12/21 Test automationUI testingPerformance testingCRM Testing

When customer relationship management (CRM) systems first appeared, they were little more than databases used to store customer contact details, track sales pipelines, and send the occasional marketing email. Fast …

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by Jaspar Casey, on 1/5/21 Test automation

Automation drives significant business improvements by helping organizations get more from their people, processes, and technology. While this has implications for virtually every sector, perhaps one of the most significant …

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by Harsh Tandon, on 12/22/20

Acceleration of Cloud-Based Testing If you have any doubts about the importance of cloud technology, consider the following statistics: 90% of organizations are on the cloud 86% of companies believe …

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by John Bates, on 12/15/20

For many of us, 2020 has been one of the toughest years in memory. Pretty much every aspect of our lives has been touched by the pandemic. Those of us …

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by Tara McLaughlin, on 12/8/20 Test automationintelligent automation

At a 2018 conference, Google gave us a look under the hood by sharing the fact that over 500 million tests were being run per day inside their systems [1] …

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by Harsh Tandon, on 12/2/20 Awards

Eggplant is proud to share that technology gurus from across Europe, have chosen Eggplant as one of the finalists for “The European Software Testing Awards 2020”. Now in its seventh …

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by Tara McLaughlin, on 12/1/20 Customer ExperienceDigital ExperienceTest automationdigital transformation5G

The Time for Digital Transformation is Now As we enter into the area of widespread 5G adoption, the network’s dramatically faster speeds and lower latency will fundamentally change how people …

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by Cheyenne Davis, on 11/24/20 Digital ExperienceTest automationMultiexperience

It’s only been a few decades since the first consumer computers were introduced, yet our world has been fundamentally changed by digital technology since the early 1980s. Today, the average …

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by Adam Creamer, on 11/17/20 Test automationUser experience testingAutomotiveAI in testing

For over a century when someone spoke about being connected with their car, they likely meant feeling the road through the chassis, anticipating body roll around a hairpin turn, or …

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by Natalia Francois, on 11/10/20 Test automationPOS testingdigital transformationRetail

Black Friday is traditionally lauded as one of retail’s most profitable days, but in reality consumers are increasingly relying on eCommerce channels for their shopping needs year round. As the …

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by Adam Creamer, on 11/3/20 DevOpsAerospace & DefenseDevSecOps

“Houston, we have a problem.” Non-invasive testing in a highly regulated environment It’s the famous phrase associated with radio communications between Apollo 13 and NASA’s Mission Control Center, notifying the …

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by Tara McLaughlin, on 10/27/20 Test automation

According to Gartner, advanced applications of AI will generate $2.9 trillion in business value and retrieve more than 6 billion hours of worker productivity by next year. As research vice …

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by Tara McLaughlin, on 10/13/20 Test automationdigital transformation

In just a few short months not only where we work, but how we work has changed drastically. Engagements with colleagues and consumers, alike, have pivoted online and, as is …

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by Gareth Smith, on 10/6/20 Cloud Computing

According to a recent Deloitte report on post COVID-19 enterprise implications, “…the pandemic is reshaping the global business landscape and fundamentally changing how people around the world live and work…However, …

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by Natalia Francois, on 9/29/20 artificial intelligenceAI in testing

The use of Artificial Intelligence in Financial Services is no longer just a buzzword, it has become an evident necessity. Recent research conducted by an analytical company the Economist Intelligence Unit, demonstrates that up to 45 percent of banks are looking to shift to a fully digital management model and integrate their …

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by Cheyenne Davis, on 9/22/20 Performance testingdigital transformationecommerce

As interest in eCommerce has increased during the COVID-19 pandemic, retailers across the globe are doing their best to capitalize on the increase in consumer activity. Since more members of …

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by Caitlin Stanford, on 9/15/20 Citizen Developer

Within the next four years, low-code and no-code application development will be responsible for more than 65% of app development activity. Also by 2024, 75% of large enterprises will be …

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by Gareth Smith, on 9/8/20 Customer ExperienceTest automationdigital automation intelligence

ZDNet’s Joe McKendrick recently wrote, “The quality of UX will make or break the success of an application or system, regardless of how many advanced features and functions are built …

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by Tara McLaughlin, on 9/1/20 DevOpsAerospace & DefenseDevSecOps

Today’s modern military relies greatly on advanced technologies in its weaponry and operations to appropriately protect against adversaries. While these technologies enable strategic military advantages, the digital age has also …

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by Gareth Smith, on 8/26/20 Test automationdigital automation intelligence

Today, Eggplant released the latest version of our Digital Automation Intelligence (DAI) platform with new enhancements to further streamline and automate the entire testing life cycle. We believe that, in …

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by Caitlin Stanford, on 8/18/20 omnichannel testing

Providing a seamless customer experience across desktop, mobile, tablet and voice is a critical requirement of a customer-focused strategy. In fact according to Aberdeen Investment, “companies with well-defined omnichannel customer …

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by Cheyenne Davis, on 8/11/20 User experience testingdigital transformation

As more products and services are deployed on the web, this presents new challenges and opportunities to measure user experience on a large scale. While we all continue to adapt to our ‘new normal’ the …

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by Randy Hesse, on 7/28/20 Test automationMobile testingUser experience testingdigital automation intelligenceintelligent automation

We have long held the convention that consumers are spoilt for choice when it comes to digital applications and will not tolerate apps that stifle their user experience. To prove …

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by Adam Creamer, on 7/21/20 HealthcareTest automationusability testing

The events of 2020 have led to a digital revolution in the healthcare industry. Many of the adaptations and improvements were born out of necessity, but they will only lead …

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by Natalia Francois, on 7/14/20 artificial intelligencePOS testing

Retail is an extremely competitive industry where a customer’s purchasing experience is just as important as the quality of the goods they procure. Behavioural scientists talk about the peak-end rule - a psychological heuristic in which people judge an experience largely based …

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by Cheyenne Davis, on 7/9/20 Customer ExperienceTest automationsoftware testingUser experience testing

As we all continue to find a balance between working from home and transitioning into a new normal, user experience has become an even more crucial part of supporting customer satisfaction. In fact, according …

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by Caitlin Stanford, on 6/30/20 Load testingPerformance testingUser experience testingChaos Engineering

Uptime is the performance measure customers and service users judge you on. But in today’s interconnected world, a good score is getting harder to achieve. We’ve moved on from systems …

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by John Bates, on 6/18/20 DevOpsTest automationsoftware testing

As regular readers of this blog know, Eggplant is transforming the world of intelligent test automation and our mission is to rid the world of bad software. We continue to …

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by Natalia Francois, on 6/16/20 DevOpsDigital Experiencemachine learning

Software delivers so much of our day to day experience, whether we are asking for a weather update from Alexa or ordering connoisseur coffee for your home office. Making sure these exchanges …

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by Gareth Smith, on 6/9/20 Digital ExperienceHealthcareartificial intelligencedigital automation intelligence

Technology has an important role to play in helping stop the spread of the Coronavirus. Here at Eggplant, we are contributing our Digital Automation Intelligence (DAI) platform to help test …

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by Zach Young, on 6/2/20 DevOpsartificial intelligenceAerospace & DefenseDevSecOps

According to Gartner there is set to be a massive uptick in the adoption of a DevSecOps state of mind. From an estimated 15% of development teams using this approach …

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by Gareth Smith, on 5/28/20 Test automationdigital automation intelligenceusability testingEggplant cloud

According to a recent InformationWeek article by John Edwards, “Good times or bad, digital transformation is a firmly established reality. Yet many business leaders are still struggling with how to approach, deploy, …

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by Cheyenne Davis, on 5/19/20 Mobile testingomnichannel testingecommerceRetail

Though we may have grown accustomed to transitioning over to a more digitized way of living over the last couple of weeks, it’s safe to say that our new normal will …

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by Adam Creamer, on 5/12/20 Digital ExperienceHealthcareUser experience testingdigital transformation

The COVID-19 outbreak has had major impacts on the way business is done, and how patients are cared for. The virus has forced organizations across the globe to re-evaluate their …

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by Tara McLaughlin, on 5/5/20

As you start a new position under standard conditions, you’re pained by questions such as: “Will I be able to learn their systems quickly and seamlessly?” “How will I translate …

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by Gareth Smith, on 4/28/20 Customer ExperienceIoT Testing

We’ve all been there. The frustration you feel when technology doesn’t work in the way you need, deliver the results you’d been expecting or has a bug you can’t identify …

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by Antony Edwards, on 4/21/20 Test automationdigital automation intelligenceintelligent automationusability testingdigital transformation

In a recent piece on how organizations are grappling with the pandemic, CIO’s Clint Boulton wrote, “As the COVID-19 coronavirus rattles industries, it’s more important than ever for IT leaders …

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by Antony Edwards, on 4/14/20 Test automationdigital automation intelligenceintelligent automationdigital transformation

In the previous post in our series on the business implications of the coronavirus pandemic, we explored the importance of performance and scalability testing. Today, we’re examining a related topic: …

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by Antony Edwards, on 4/9/20 Load testingPerformance testingecommerceRetail

The coronavirus pandemic has changed all facets of our lives, ranging from how we work to how we relax to how our children learn. There are countless implications of this, …

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by John Bates, on 3/27/20 Healthcaresoftware testing

With the global pandemic and economic crisis unfolding around us, technology can and should help manage the unforeseen complicated challenges society now faces. As a technology company, we know there has …

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by Gareth Smith, on 3/23/20 Customer Experiencesynthetic monitoringMonitoring Insights

When Pinterest focused on improving the speed of pinning items, customer engagement in the application increased by 10-30%. As Gartner’s Penny Gillespie puts it, “Customer experience is first and foremost…it’s …

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by Gareth Smith, on 3/17/20 Customer ExperienceTest automationcustomer experience optimizationomnichannel testing

If you harbor any doubts that we live in an omnichannel age, take a look at the following statistics. According to Google, 98% of Americans switch between devices in the …

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by Michael Eckhoff, on 3/9/20 Test automationartificial intelligenceintelligent automationmachine learning

Finding new ways to drive productivity and profitability are common goals shared by all professional services organizations, but identifying and actioning growth strategies is often easier said than done. The …

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by Gareth Smith, on 3/3/20 Visual Regression Testing

We live in a visual age; people frequently communicate via emojis, the grey cubicles associated with corporate offices have been largely replaced by bold colors and collaborative work stations, and …

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by Bill Ziske, on 2/18/20 IoT Testingmachine learningTelco & MediaAI in testing

We’re at an exciting time for IoT adoption in which the only barrier to innovation is our own imagination. From prosthetic limbs to agricultural sensors to connected office furniture, the …

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by Antony Edwards, on 2/11/20 intelligent automationmachine learningRPA

“Succeeding in the age of automation will be all about how we approach the cultural and technological shift required within IT”, according to Forbes. Part of this shift revolves around …

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by Antony Edwards, on 2/4/20 artificial intelligenceAI in testing

In a recent Forbes article, contributor Tom Groenfeldt says “We need to find a way to combine the strength of exploratory testing with automation—a way to combine manual testing, which …

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by Gareth Smith, on 1/29/20 Digital Experiencemachine learning

Today we announced new enhancements to Digital Automation Intelligence (DAI) designed to simplify AI-driven automation while simultaneously enabling companies to improve the quality of their digital experiences. Organizations today face …

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by Antony Edwards, on 1/21/20 DevOpsUI testingintelligent automation

According to CNET’s Eric Mack, “In some ways, the future that so much science fiction promised us is already here…but the decade beginning in 2020 will take us even further toward …

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by John Bates, on 1/14/20 Customer ExperienceFinancial Services

According to a research report by CB Insights, The Challenger Bank Playbook, “Challenger banks first made in-roads with consumers who lost faith in institutional firms following the global financial crisis.” These …

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by John Bates, on 1/7/20 robotic process automationAutomotive

2020 is now upon us and industry analysts and experts are buzzing with predictions for what we can expect from technology in the years ahead. At Eggplant, we believe the …

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by Candice Arnold, on 12/31/19 Customer ExperienceDevOpsTest automationdigital transformation

In a recent column in MIT Sloan Management Review, Thomas H. Davenport and Andrew Spanyi wrote, “The evidence is piling up that organization-wide digital transformation is challenging for many organizations.” The authors go …

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by John Bates, on 12/23/19 software testingUser experience testingusability testingdigital transformationdigital twin

2019 was a banner period for technology innovations, with the rise of 5G networks, increased adoption of biometrics, advances in robotics, and new regulations paving the way for more widespread …

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by Candice Arnold, on 12/17/19 Test automationintelligent automation

In a recent InformationWeek on the evolution of IT success metrics, Lisa Morgan outlines something Eggplant has long espoused: it’s critical that the IT department’s KPIs align with business goals in order …

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by Antony Edwards, on 12/10/19 DevOps

In a recent InformationWeek John Edwards wrote, “Trends can be fleeting. Understanding that innovation is constant, and keeping up with emerging and evolving trends, can be greatly beneficial to one’s job performance …

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by Candice Arnold, on 12/3/19 Test automation

For a second consecutive year, Eggplant has been named a Leader in the Gartner Magic Quadrant for Software Test Automation! The Eggplant Platform delivers value by focusing on four key …

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by John Bates, on 11/28/19 Customer Experiencewebsite performanceecommerceRetail

Deloitte’s annual Holiday Survey of Consumers found that online is king when it comes to the 2019 holiday shopping season. According to the report, consumers of all ages are more …

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by Antony Edwards, on 11/26/19 Quality assuranceintelligent automationAutomotive

In July of this year Cruise, General Motor Co’s self-driving unit, delayed the commercial deployment of cars past its target date of 2019 as the vehicles required more testing before they could …

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by John Bates, on 11/21/19 Test automationcontinuous testingFinancial Servicesintelligent automation

In the highly competitive trading environment, instant access to market information is the ultimate end game. Proof of this can be seen in the industry backlash the New York Stock …

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by Michael Giacometti, on 11/19/19 DevOps

DevOps code is a cultural and collaborative phenomenon. It is not about using tools to get code from point A to point B. It is not about making sure you …

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by Candice Arnold, on 11/14/19 continuous testingdigital transformationRetail

A recent ZDNet article by Joe McKendrick states, “Business leaders are losing patience…they are leaning on their IT departments harder and harder, pressing for more and faster delivery of software that will …

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by Antony Edwards, on 11/12/19 HealthcareTest automationPerformance testingcontinuous testingRPA

In a recent joint announcement from Amazon, Google, IBM, Microsoft, Oracle and Salesforce, the companies stated, “The healthcare industry is at a turning point. Patients and providers are eager for advances in …

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by Candice Arnold, on 11/7/19 website performancecontinuous testing

Earlier in October news broke that Twitter and Tweetdeck—the platform’s widely used dashboard management app—were experiencing a performance issue that made users unable to login or access the platform. At first, this might seem like a mild inconvenience particularly …

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by John Crouch, on 11/6/19 User experience testingcontinuous testing

Discover How Eggplant is Helping SAS Modernize for the World of Continuous Delivery. For 43 years, SAS has helped organizations worldwide capitalize on their information and drive business value by …

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by John Bates, on 10/31/19 Customer Experiencedigital transformation

“The collapse of Thomas Cook, one of the most high-profile company failures in the history of the travel industry, will be pored over by analysts for years to come.” This …

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by Antony Edwards, on 10/29/19 DevOpsmachine learningdigital transformation

Digital transformation is a top enterprise buzzword—and for good reason. As companies across every sector embrace cloud, AI, machine learning, the IoT and other technologies, it’s clear that the future …

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by Candice Arnold, on 10/24/19 Customer ExperienceDevOpsRetail

In a recent Eggplant survey on retail trends it was apparent that companies are facing some common challenges in delivering a high-quality digital experience. Nearly every retailer we surveyed recognizes …

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by Michael Giacometti, on 10/22/19 DevOpsDigital Experience

Say the words “User Interface,” and what comes to mind immediately to most people is a graphical interface accessed by Tablet, Laptop, or Mobile. People generally do not think about …

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by Candice Arnold, on 10/15/19 omnichannel testingecommerceRetail

Forever 21 recently made headlines after filing for bankruptcy and announcing plans to close as many as 350 stores. The move is the latest in a series of seemingly successful …

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by Michael Giacometti, on 10/11/19 shift up

Eggplant held its inaugural Eggplanet Conference this week in Philadelphia at the Philadelphia Academy of Fine Arts (PAFA). We had hundreds of attendees from around the world, from all sorts …

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by Michael Giacometti, on 10/8/19

Today is an exciting day for the Eggplant Family. Professionals, Teachers, and Students, all of us Software Users, gather together in Philadelphia at the inaugural Eggplanet US conference. People working …

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by Antony Edwards, on 10/1/19 User Testingsoftware testingUser experience testing

Over the next four years, Gartner predicts that 25 percent of employees will use voice to interact with applications in the workplace—up from less than 2 percent in 2019. Gartner sees a …

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by Antony Edwards, on 9/24/19

Automated Testing is a requirement if your organization is going to do DevOps at scale. Testing is too vast and complex to be done by humans without support. There is …

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by Gareth Smith, on 9/17/19 Aerospace & Defense

In late July, news broke that researchers at Armis Labs had identified numerous vulnerabilities in an operating system known as VxWorks, leaving approximately 200 million devices vulnerable. Unfamiliar with VxWorks? …

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by Antony Edwards, on 9/10/19 robotic process automationRPA

A recent article by InformationWeek’s Jessica Davis proclaimed, “RPA is the fastest growing category of software today, driven by enterprise digital transformation efforts.” Davis went on to cite a Gartner …

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by John Bates, on 9/3/19 continuous testing

It’s a digital world and changing consumer and user demands necessitate that websites, apps and programs deliver an experience that delights users. Those companies that can’t deliver on these expectations …

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by Antony Edwards, on 8/27/19 App testingPerformance testingRetail

On June 18, many Google Calendar users worldwide got an unexpected surprise when logging into the app—an error message. The issue was resolved approximately three hours later but, as anyone …

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by Michael Giacometti, on 8/20/19 DevOpsRetail

The trends from the last several years are clear: Retailers are reaping the rewards by providing an Omni-Channel experience on Black Friday and Cyber Monday. According to CNBC, Cyber Monday …

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by Gareth Smith, on 8/13/19 robotic process automationRPA

In a recent article in the Enterprisers Project, Kevin Casey wrote, “If it’s repetitive and manual, it’s probably a good fit for RPA.” RPA, short for Robotic Process Automation, can …

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by Michael Giacometti, on 8/6/19 DevOpscontinuous testingdigital transformation

Lack of communication is often cited as the biggest problem Business have when implementing DevOps. This would be communication between co-located teams where the team just doesn’t talk, teams across …

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by Michael Giacometti, on 7/30/19 Customer ExperienceDevOpscontinuous testing

On July 23, 2019, Antony Edwards, COO of Eggplant, and Diego Lo Giudice, VP Principal Analyst at Forrester, conducted a webinar on “Putting Intelligence into your Continuous Testing.” The webinar …

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by Michael Giacometti, on 7/25/19 DevOpssoftware testingdigital transformation

Daniel Priestly points to “Illusion of Limited Resources” as the number one limiting factor to holding you back from becoming a Key Person of Influence. It is the same fallacy …

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by Michael Giacometti, on 7/22/19 DevOpsTest automationdigital automation intelligencecontinuous testingintelligent automationdigital transformation

We are in a Digital Testing Epoch. Are you ready? The Digital Testing Epoch will be one that divides some Testing organizations who rely upon outdated tactics against those that …

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by Gareth Smith, on 7/18/19 Test automationUser Testingmachine learningdigital twin

Digital twins are a growing area of enterprise investment, with Gartner predicting that the use of digital twins will triple by 2022. The technology, a digital representation of a physical …

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by Eggy, on 7/11/19 Customer ExperienceDigital Experiencecontinuous testingdigital transformation

If you ask the average CEO to rate how important digital transformation is to their business, chances are it would crack the top five—if not take the number one spot …

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by Antony Edwards, on 7/4/19 Test automationartificial intelligenceintelligent automationmachine learning

In the Internet age, making the best use of technology investments, rapidly spotting and addressing any performance issues or other roadblocks and ensuring customers have a high-quality experience that delights …

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by Peter Cherns, on 6/25/19 digital transformation

Forrester has recently heralded the rise the of the ‘Business Tester’ in response to consumers increased demand for flawless digital products. We believe this is more than just a trend, …

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by Alex Painter, on 6/20/19 real user monitoring

Marketers use a lot of images on websites. They’re needed to show off products. They’re used for ads and promotions. They form key parts of attractive designs, carefully calculated to …

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by Candice Arnold, on 6/18/19 Customer Experiencecontinuous testingFinancial Servicesintelligent automation

Poor customer experience is costing financial institutions $10 billion in revenue annually, according to an industry report released earlier this year. It’s a staggering figure that underscores how critical it …

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by Eggy, on 6/17/19 DevOpsdigital automation intelligencecontinuous testing

Earlier this month, we were delighted to learn that our Digital Automation Intelligence Suite took top honors in the Best DevOps Tool category in the competitive SIIA CODiE Awards. The …

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by Candice Arnold, on 6/13/19 digital automation intelligenceintelligent automationdigital transformation

In previous MythBusters posts, we’ve debunked the notion that testing is solely a compliance function and examined how AI is delivering value in testing today. In this blog, we’ll explore …

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by Candice Arnold, on 6/10/19 Customer Experiencecontinuous testingintelligent automation

Quality. It’s what everyone involved in designing, building, testing, and maintaining software strives to deliver. And it was very much the common thread running through our inaugural Eggplanet conference in …

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by Richard Ward, on 6/4/19 digital automation intelligenceintelligent automationdigital transformation

In the first post in our MythBusters series, we examined the misperception that testing is solely a compliance activity and showed how it’s actually a business critical function with bottom-line …

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by Candice Arnold, on 5/28/19 Customer Experiencedigital automation intelligenceintelligent automationdigital transformationecommerceRetail

In a recent Forbes interview on the retail customer experience, Harley Manning, VP and research director of Forrester’s customer experience team, said; “Customer expectations are rising slowly—but faster than brands …

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by Richard Bradshaw, on 5/23/19 DevOpsIoT TestingTest automationsoftware testingdigital automation intelligencedigital transformation

Yupp, you’ve guessed it, HTTP. HyperText Transfer Protocol (HTTP/HTTPS) is the go-to language for IoT devices, in that it’s the protocol used when devices talk to each other via the …

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by Gareth Smith, on 5/21/19 DevOpsTest automationsoftware testingdigital automation intelligencedigital transformation

We operate in a continuous delivery world in which a seamless customer experience is paramount. Regardless of whether you’re a global Fortune 500 organization or a fast-growing startup, failing to …

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by Alex Painter, on 5/16/19 digital automation intelligencecustomer experience optimizationdigital transformation

Digital transformation, AI, robotic process automation, and aligning an agile IT capability with business outcomes. These are all topics that are close to our heart. That’s why we’re Platinum sponsors …

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by Alex Painter, on 5/14/19 Healthcaredigital automation intelligence

A recent study found that nearly half of all internet traffic in 2018 came via a mobile app. Across sectors, it’s clear that smartphones are increasingly the preferred method for accessing …

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by Alex Painter, on 5/9/19 DevOpsdigital automation intelligence

A year ago, we brought you Performance Matters, our one-day conference in London. Alongside web performance topics and case studies, we talked about intelligent test automation, big data, and how we …

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by Candice Arnold, on 5/7/19 Customer Experiencedigital automation intelligenceintelligent automationrobotic process automationdigital transformation

Today’s complex, digital world relies on computer systems and software and downtime is more than an inconvenience—in many industries, it’s a critical failure that can have a lasting, negative impact …

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by Alex Painter, on 5/2/19 digital automation intelligence

Digital Automation Intelligence offers something truly revolutionary: automated, AI-driven testing of the entire user experience on any technology. But one thing we don’t talk about very often is our integration …

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by Candice Arnold, on 4/30/19 Customer Experiencedigital automation intelligenceintelligent automationrobotic process automationdigital transformation

Wikipedia will tell you that “software testing is an investigation conducted to provide stakeholders with information about the quality of the software product or service under test.” While technically accurate, …

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by Alex Painter, on 4/25/19 digital automation intelligencereal user monitoringsynthetic monitoringMonitoring Insights

The focus of software testing is changing. It's been moving away from simply checking that an application meets technical requirements and towards ensuring that it delivers better user experiences and business outcomes. Or at …

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by Candice Arnold, on 4/23/19 digital automation intelligenceintelligent automationdigital transformation

A recent Bloomberg headline proclaimed, “Human Spaceflight Could be a $23 Billion Industry by 2030.” The article examined a UBS report on space travel, which predicts that “spaceflight” will compete …

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by Alex Painter, on 4/18/19 DevOpsdigital automation intelligence

We live in a digital world, with software permeating every aspect of our everyday lives. And businesses are waking up to the fact that the quality of that software is …

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by Candice Arnold, on 4/17/19 Customer Experiencedigital automation intelligenceintelligent automationrobotic process automationdigital transformation

A recent SD Times article suggested that AI is not delivering tangible testing improvements, cautioning “…customers need to realize there’s probably more hype than reality in most of what test …

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by Candice Arnold, on 4/16/19 Customer Experiencedigital automation intelligenceintelligent automationrobotic process automationdigital transformation

A recent Forbes Insights survey confirmed that there is strong C-Suite interest in artificial intelligence, with eighty percent of CEOs and eighty-five percent of IT leaders pointing to AI as …

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by Philip Vandenberg, on 4/11/19 real user monitoringwebsite performance

Performance impact prediction is a key part of our Customer Experience Insights product suite. It analyzes website performance, showing how load times relate to conversion, bounce rate, session length, and revenue. This data can …

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by Gareth Smith, on 4/9/19 Customer Experiencedigital automation intelligenceintelligent automationdigital transformation

In early 2017, US grocery chain Winn-Dixie invested $7 million to improve its website but overlooked a critical component: testing to ensure it was accessible to people with disabilities. This …

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by Charlene Makai, on 4/4/19 Healthcareend-to-end testingdigital transformation

What happens when a good idea is poorly implemented? A recent article reported on a catastrophic catalog of errors in Electronic Health Records (EHRs) in the US. Tests were missed …

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by Michael Giacometti, on 4/3/19 DevOpsUser TestingUser experience testingartificial intelligencedigital automation intelligenceshift upusability testing

"The quality of your company’s software has a direct impact on the quality of your company’s financial results. You know it. Management knows it. And the importance of quality will …

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by Alex Painter, on 3/28/19 Customer ExperienceTest automationdigital automation intelligencereal user monitoringcustomer experience optimizationdigital transformation

Businesses want software that delights end users. Customer experience is the priority. But even as the requirement for ever better experiences grows, actually delivering on that requirement is getting harder …

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by Alex Painter, on 3/22/19 Customer ExperiencePerformance testingdigital transformation

When people are angry, they have always taken to the streets to protest. They still do. But the internet offers an alternative forum in which to voice strong opinions. So …

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by Alex Painter, on 3/20/19 Healthcaredigital automation intelligencedigital transformation

Whenever you enter the healthcare system, technology is all around. And you have to trust it. The highly trained medical staff have all been through rigorous testing to ensure they …

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by Teddy George, on 3/8/19 DevOpssoftware testing

There is a self-perpetuating stereotype in the world of software testing and development. It’s very much a man’s world. As VP People at Eggplant, it’s a view that I’m constantly …

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by Pamela Gillaspie, on 2/28/19 software testingdigital automation intelligenceusability testing

You’ve tested the latest release of your application, and it works just fine. From a functional perspective, it does everything it’s supposed to. But what if the user experience has …

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by Alex Painter, on 2/27/19 real user monitoring

Any marketing campaign is only as strong as its weakest link. No matter how effective ads, emails, and landing pages are, they depend on the rest of the conversion funnel …

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by Peter Cherns, on 2/21/19 Test automationintelligent automation

There are two things you should know about the latest release of Eggplant AI, our intelligent test automation solution. 1: It will give you much greater insight into the quality …

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by Michael Giacometti, on 2/13/19 DevOpsUser TestingPerformance testingUser experience testingartificial intelligencedigital automation intelligenceshift upusability testing

With the Shift-Up series thus far, we have explored the importance of testing and thinking as a customer. The basic premise is that we need to add another dimension to …

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by Alex Painter, on 2/7/19 real user monitoring

The web performance world is all about delivering better, faster online experiences. And from the outside, it can all look very technical. It’s niche, specialized. It’s technical people tinkering with …

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by Alex Painter, on 1/29/19 digital automation intelligencerobotic process automationRPA

People make mistakes. Human behavior so often falls short of ‘expected standards’, it begs the question why we hold ourselves to such standards at all. Too often, we build systems …

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by Alex Painter, on 1/22/19 Performance testingdigital automation intelligence

The purpose of software testing has been steadily shifting from ‘does it work?’ to ‘does it deliver the required business outcomes?’, with an increasing focus on end-user requirements. It’s no …

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by Alex Painter, on 1/15/19 User Testingsynthetic monitoringwebsite performanceMonitoring Insights

Is your website meeting KPIs for speed and availability? Are key user journeys working as they should? Is your website’s performance now the same as it was this time yesterday? …

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by George Kouvaras, on 1/10/19 website performance

One of the most popular features of the KPI Performance report in Real Customer Insights (RCI) is the “Start Analysis” button, also known as “what’s changed analysis”. This feature addresses …

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by Gareth Smith, on 12/18/18 Load testingPerformance testingartificial intelligence

Performance testing just got a lot easier. While delivering quality at scale is essential, simply setting up a performance test can be a challenging and time-consuming exercise, and then you …

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by Pamela Gillaspie, on 12/11/18 software testingusability testing

We recently released the much-anticipated Eggplant Functional 18.2, which includes some truly exciting innovations. Usability Testing. We’ve added a Usability Mode that tests for common problems that, while they may pass functional …

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by Alex Painter, on 12/6/18 website performance

Most of us who care about web performance do so because we care about delivering good user experiences. But the business cares about other things too. For media owners, advertising …

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by Drew Post, on 11/22/18 website performance

Revenue, conversions, response start time, page load duration, active sessions and bounces – six key KPIs across millions of possible combinations of device types, operating systems and browser versions – …

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by Alex Painter, on 11/15/18 website performance

At Eggplant, part of our business is about helping organizations to deliver fast websites that deliver great customer experiences. To do that, we measure those experiences through solutions such as …

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by Alex Painter, on 11/6/18 Load testingPerformance testingwebsite performance

Many website owners are gearing up for their busiest time of year, with preparations well under way for the pre-Christmas rush. Part of this means making sure the website is …

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by Peter Cherns, on 11/2/18 Performance testing

We’ve recently made some huge enhancements to Eggplant AI, our intelligent test automation solution. The release of version 2.2 not only includes a number of new reporting features – it …

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by Colin Marshall, on 10/17/18 User Testingsynthetic monitoringwebsite performanceMonitoring Insights

Synthetic monitoring is an excellent way to keep tabs on the heartbeat of your platform with alerting offering the assurance that you are always first to react to outages. It …

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by Alex Painter, on 10/11/18 Load testingUser TestingPerformance testingsynthetic monitoringwebsite performanceMonitoring Insights

Glastonbury remains the most in-demand UK festival so it’s no longer a surprise to see the website crash on mainstream ticket-release day. The 2019 event sold out in 30 minutes, …

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by Jonathan Gillaspie, on 10/8/18 DevOpsSelenium

If you’re a software developer or tester, chances are you’ve used open source software at some point in your career — we know a lot of our engineers have. The …

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by Nick Casalbore, on 9/24/18 Digital Experienceartificial intelligenceintelligent automationmachine learningPOS testingomnichannel testing

Click. That’s the sound of a customer seeking out your competitor because your point-of-sale (POS) system didn’t deliver the experience they wanted or expected. You know that your QA teams tested the …

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by Antony Edwards, on 9/6/18 UI testingUser TestingPerformance testingartificial intelligenceend-to-end testingFinancial Servicesintelligent automation

No matter what industry you’re in, providing an exceptional digital experience to your customers is paramount. It’s particularly tricky in financial services, as more and more users ditch physical branch …

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by Charlene Makai, on 8/23/18 HealthcareMobile testingPerformance testingend-to-end testingEMR testing

To provide the best possible patient care, hospitals need to ensure that the EMR is working properly after every change. While the EMR itself is a critical link in overall …

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by Michael Giacometti, on 8/22/18 DevOpsUser TestingUser experience testingartificial intelligencedigital automation intelligence

To keep up with DevOps, testing and QA teams typically adopt a shift-up approach to move quality further up the software development lifecycle. The goal is to complete system testing, …

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by Alex Painter, on 8/20/18 User TestingPerformance testingUser experience testingcustomer experience optimization

Providing an amazing customer experience is critical in the travel and hospitality sector. Competition is fierce and consumers are fickle. If one website fails to deliver a slick, easy-to-use online …

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by Alex Painter, on 8/15/18 User TestingPerformance testingreal user monitoringMonitoring Insights

By improving load times to just under a second, COOK saw a seven-percent increase in conversion rates. At Eggplant, we deliver insights that result in better customer experiences and drive …

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by Michael Giacometti, on 8/14/18 User TestingPerformance testingUser experience testingartificial intelligenceSeleniumshift upcustomer experience optimization

Customer experience transformation is a key initiative for any business that wants to position itself for the 21st century. Two important concepts involve updating and digitizing technology, and creating persistent …

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by Peter Cherns, on 8/9/18 User TestingPerformance testing

Burndown charts, feature completeness, code quality, pass/fail testing. Dev and test managers have access to lots of data from many sources about an upcoming release. But none of it directly …

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