Eggplant Blog

2020 Crystal Ball: What do the "Twenties" Hold for Test Automation

1/21/20 / by Antony Edwards posted in DevOps, UI testing, AI, business outcomes, intelligent automation

0 Comments

According to CNET’s Eric Mack, “In some ways, the future that so much science fiction promised us is already here…but the decade beginning in 2020 will take us even further toward a world where far-out ideas…become topics of serious conversation.” In a previous blog post, we touched on a number of these ideas—including a cashless society, virtual vacations and implanted cell phones.

Read More

Are Your IT Metrics Driving Business Outcomes?

12/17/19 / by Candice Arnold posted in Test automation, business outcomes, intelligent automation

0 Comments

 

In a recent InformationWeek on the evolution of IT success metrics, Lisa Morgan outlines something Eggplant has long espoused: it’s critical that the IT department’s KPIs align with business goals in order to drive optimal outcomes. She writes, “The right thing to report is IT’s impact on the business. For example, instead of reporting system downtime alone, one automotive manufacturer’s IT department now reports system downtime in terms of inventory that wasn’t produced.” 

Read More

What Role Will Testing Play in new Autonomous Vehicle Regulations?

11/26/19 / by Antony Edwards posted in Quality assurance, Automation Testing, intelligent automation, Automotive

0 Comments

In July of this year Cruise, General Motor Co’s self-driving unit, delayed the commercial deployment of cars past its target date of 2019 as the vehicles required more testing before they could be safely on the road. In a blog post on the news Dan Ammann, Cruise’s CEO, wrote, “When you’re working on the large scale deployment of mission critical safety systems, the mindset of ‘move fast and break things’ certainly doesn’t cut it.”  

Read More

Tech Performance: The Ultimate Financial Currency

11/21/19 / by John Bates posted in Test automation, continuous testing, Financial Services, intelligent automation

0 Comments

In the highly competitive trading environment, instant access to market information is the ultimate end game.  

Read More

AI and the Rise of the Business Tester

7/22/19 / by Michael Giacometti posted in DevOps, Test automation, digital automation intelligence, continuous testing, intelligent automation, digital transformation

0 Comments

We are in a Digital Testing Epoch.  Are you ready?

The Digital Testing Epoch will be one that divides some Testing organizations who rely upon outdated tactics against those that embrace new technology, methodologies, and are very agile.

Read More

The Business Tester: An Answer to Today’s Digital Demands

7/4/19 / by Antony Edwards posted in Test automation, artificial intelligence, intelligent automation, machine learning

0 Comments

In the Internet age, making the best use of technology investments, rapidly spotting and addressing any performance issues or other roadblocks and ensuring customers have a high-quality experience that delights are perennial goals. Yet, until very recently, companies have been going about it all wrong.  

Read More

Intelligent Testing: Why It’s a Must-Have for Financial Institutions

6/18/19 / by Candice Arnold posted in Customer Experience, continuous testing, Financial Services, intelligent automation

0 Comments

Poor customer experience is costing financial institutions $10 billion in revenue annually, according to an industry report released earlier this year. It’s a staggering figure that underscores how critical it is for financial services firms to delight their customers at every interaction. But, when you consider the industry’s complex, highly regulated environment and the customer expectation for a seamless experience across devices and operating systems, it’s clear that this is anything but a simple task.

Read More

MythBusters: Take Testing out of the Back Office and into the Boardroom

6/13/19 / by Candice Arnold posted in digital automation intelligence, intelligent automation, digital transformation

0 Comments

In previous MythBusters posts, we’ve debunked the notion that testing is solely a compliance function and examined how AI is delivering value in testing today. In this blog, we’ll explore how today’s complex, hyper-connected world has elevated testing to a strategic corporate priority.

Read More

Quality and Better Customer Experiences – Eggplanet London, 2019

6/10/19 / by Candice Arnold posted in Customer Experience, continuous testing, intelligent automation

1 Comment

Quality. It’s what everyone involved in designing, building, testing, and maintaining software strives to deliver. And it was very much the common thread running through our inaugural Eggplanet conference in London on 6 June.

Billed as the event where continuous quality meets business outcomes and, thanks to an inspiring group of speakers and wonderfully engaged delegates, it didn’t disappoint.

Read More

MythBusters: Do Believe the AI Hype

6/4/19 / by Richard Ward posted in digital automation intelligence, intelligent automation, digital transformation

0 Comments

In the first post in our MythBusters series, we examined the misperception that testing is solely a compliance activity and showed how it’s actually a business critical function with bottom-line impact. In this installment, we’re looking at the role AI plays in the industry, the numerous misconceptions that abound, and why it’s important that companies cut through the noise to understand how the technology can benefit them today.

Read More