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Eggplant Blog

Ensuring Business Continuity During the Coronavirus Crisis

4/21/20 / by Antony Edwards posted in Test automation, digital automation intelligence, business outcomes, intelligent automation, usability testing, digital transformation

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In a recent piece on how organizations are grappling with the pandemic, CIO’s Clint Boulton wrote, “As the COVID-19 coronavirus rattles industries, it’s more important than ever for IT leaders to ensure employees have the tools they require to work remotely and securely.” This is certainly true, but it’s equally important that business continuity plans include strategies for ensuring that customers and partners are able to receive the digital products and services they rely on throughout the pandemic’s duration.

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How Automation Can Engender Workforce Agility and Better Quality Technology

4/14/20 / by Antony Edwards posted in Test automation, digital automation intelligence, intelligent automation, digital transformation

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In the previous post in our series on the business implications of the coronavirus pandemic, we explored the importance of performance and scalability testing. Today, we’re examining a related topic: namely, how automation can enable workforce agility and reliable technology even as global teams are working remotely for an indefinite period of time. 

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How Law Firms Can Bolster Productivity Through Intelligent Automation

3/9/20 / by Michael Eckhoff posted in Test automation, artificial intelligence, intelligent automation, machine learning

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Finding new ways to drive productivity and profitability are common goals shared by all professional services organizations, but identifying and actioning growth strategies is often easier said than done. The challenges can be particularly difficult for law firms. These companies operate in an extremely competitive environment and are tasked with managing risk, mining for operational efficiencies and winning new business, all while exploring new avenues for strengthening and leveraging existing client relationships.

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Must-Have Skills for the Age of Automation

2/11/20 / by Antony Edwards posted in AI, business outcomes, intelligent automation, machine learning, RPA

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“Succeeding in the age of automation will be all about how we approach the cultural and technological shift required within IT”, according to Forbes 

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2020 Crystal Ball: What do the "Twenties" Hold for Test Automation

1/21/20 / by Antony Edwards posted in DevOps, UI testing, AI, business outcomes, intelligent automation

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According to CNET’s Eric Mack, “In some ways, the future that so much science fiction promised us is already here…but the decade beginning in 2020 will take us even further toward a world where far-out ideas…become topics of serious conversation.” In a previous blog post, we touched on a number of these ideas—including a cashless society, virtual vacations and implanted cell phones.

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Are Your IT Metrics Driving Business Outcomes?

12/17/19 / by Candice Arnold posted in Test automation, business outcomes, intelligent automation

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In a recent InformationWeek on the evolution of IT success metrics, Lisa Morgan outlines something Eggplant has long espoused: it’s critical that the IT department’s KPIs align with business goals in order to drive optimal outcomes. She writes, “The right thing to report is IT’s impact on the business. For example, instead of reporting system downtime alone, one automotive manufacturer’s IT department now reports system downtime in terms of inventory that wasn’t produced.” 

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What Role Will Testing Play in new Autonomous Vehicle Regulations?

11/26/19 / by Antony Edwards posted in Quality assurance, Automation Testing, intelligent automation, Automotive

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In July of this year Cruise, General Motor Co’s self-driving unit, delayed the commercial deployment of cars past its target date of 2019 as the vehicles required more testing before they could be safely on the road. In a blog post on the news Dan Ammann, Cruise’s CEO, wrote, “When you’re working on the large scale deployment of mission critical safety systems, the mindset of ‘move fast and break things’ certainly doesn’t cut it.”  

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Tech Performance: The Ultimate Financial Currency

11/21/19 / by John Bates posted in Test automation, continuous testing, Financial Services, intelligent automation

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In the highly competitive trading environment, instant access to market information is the ultimate end game.  

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AI and the Rise of the Business Tester

7/22/19 / by Michael Giacometti posted in DevOps, Test automation, digital automation intelligence, continuous testing, intelligent automation, digital transformation

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We are in a Digital Testing Epoch.  Are you ready?

The Digital Testing Epoch will be one that divides some Testing organizations who rely upon outdated tactics against those that embrace new technology, methodologies, and are very agile.

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The Business Tester: An Answer to Today’s Digital Demands

7/4/19 / by Antony Edwards posted in Test automation, artificial intelligence, intelligent automation, machine learning

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In the Internet age, making the best use of technology investments, rapidly spotting and addressing any performance issues or other roadblocks and ensuring customers have a high-quality experience that delights are perennial goals. Yet, until very recently, companies have been going about it all wrong.  

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