by Mike Wager, on 2/9/23
It's time to say goodbye to outdated, time-consuming, and unreliable manual software testing. Forget all those sleepless nights and headaches, and welcome automated software testing into your lives with Keysight …
Read Storyby Mike Wager, on 11/15/22
A surge in traffic is, in many ways, a dream for any website. After all, more traffic means more customers and more sales. However, you can sometimes do your job …
Read Storyby Mike Wager, on 4/27/21
The customer experience has continually become more digital over the years. No industry or person has been left untouched by this technological shift, none more so than during recent world …
Read Storyby Eggplant, on 3/30/21
Providing a good customer experience is something all companies should aspire to do. However, when there are many moving parts, doing this can be a massive challenge. Financial institutions have …
Read Storyby Tara McLaughlin, on 12/1/20
The Time for Digital Transformation is Now As we enter into the area of widespread 5G adoption, the network’s dramatically faster speeds and lower latency will fundamentally change how people …
Read Storyby Gareth Smith, on 9/8/20
ZDNet’s Joe McKendrick recently wrote, “The quality of UX will make or break the success of an application or system, regardless of how many advanced features and functions are built …
Read Storyby Eggplant, on 7/9/20
As we all continue to find a balance between working from home and transitioning into a new normal, user experience has become an even more crucial part of supporting customer …
Read Storyby Gareth Smith, on 4/28/20
We’ve all been there. The frustration you feel when technology doesn’t work in the way you need, deliver the results you’d been expecting or has a bug you can’t identify …
Read Storyby Gareth Smith, on 3/23/20
When Pinterest focused on improving the speed of pinning items, customer engagement in the application increased by 10-30%. As Gartner’s Penny Gillespie puts it, “Customer experience is first and foremost…it’s …
Read Storyby Gareth Smith, on 3/17/20
If you harbor any doubts that we live in an omnichannel age, take a look at the following statistics. According to Google, 98% of Americans switch between devices in the …
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