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by Mike Wager, on 1/12/21 Test automationUI testingPerformance testingCRM Testing

When customer relationship management (CRM) systems first appeared, they were little more than databases used to store customer contact details, track sales pipelines, and send the occasional marketing email. Fast …

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by Cheyenne Davis, on 9/22/20 Performance testingdigital transformationecommerce

As interest in eCommerce has increased during the COVID-19 pandemic, retailers across the globe are doing their best to capitalize on the increase in consumer activity. Since more members of …

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by Caitlin Stanford, on 6/30/20 Load testingPerformance testingUser experience testingChaos Engineering

Uptime is the performance measure customers and service users judge you on. But in today’s interconnected world, a good score is getting harder to achieve. We’ve moved on from systems …

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by Antony Edwards, on 4/9/20 Load testingPerformance testingecommerceRetail

The coronavirus pandemic has changed all facets of our lives, ranging from how we work to how we relax to how our children learn. There are countless implications of this, …

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by Antony Edwards, on 11/12/19 HealthcareTest automationPerformance testingcontinuous testingRPA

In a recent joint announcement from Amazon, Google, IBM, Microsoft, Oracle and Salesforce, the companies stated, “The healthcare industry is at a turning point. Patients and providers are eager for advances in …

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by Antony Edwards, on 8/27/19 App testingPerformance testingRetail

On June 18, many Google Calendar users worldwide got an unexpected surprise when logging into the app—an error message. The issue was resolved approximately three hours later but, as anyone …

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by Martin Larsen, on 5/30/19 Customer ExperienceLoad testingPerformance testingintelligent automationecommerceRetail

A surge in traffic is in many ways a dream for any website. After all, more traffic means more customers and more sales. However, you can sometimes do your job …

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by Alex Painter, on 3/22/19 Customer ExperiencePerformance testingdigital transformation

When people are angry, they have always taken to the streets to protest. They still do. But the internet offers an alternative forum in which to voice strong opinions. So …

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by Michael Giacometti, on 2/13/19 DevOpsUser TestingPerformance testingUser experience testingartificial intelligencedigital automation intelligenceshift upusability testing

With the Shift-Up series thus far, we have explored the importance of testing and thinking as a customer. The basic premise is that we need to add another dimension to …

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by Alex Painter, on 1/22/19 Performance testingdigital automation intelligence

The purpose of software testing has been steadily shifting from ‘does it work?’ to ‘does it deliver the required business outcomes?’, with an increasing focus on end-user requirements. It’s no …

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