by Gareth Smith, on 3/23/20 Customer Experiencesynthetic monitoringMonitoring Insights
When Pinterest focused on improving the speed of pinning items, customer engagement in the application increased by 10-30%. As Gartner’s Penny Gillespie puts it, “Customer experience is first and foremost…it’s …
Read Storyby Eggplant, on 4/25/19 digital automation intelligencereal user monitoringsynthetic monitoringMonitoring Insights
The focus of software testing is changing. It's been moving away from simply checking that an application meets technical requirements and towards ensuring that it delivers better user experiences and …
Read Storyby Eggplant, on 1/15/19 User Testingsynthetic monitoringwebsite performanceMonitoring Insights
Is your website meeting KPIs for speed and availability? Are key user journeys working as they should? Is your website’s performance now the same as it was this time yesterday? …
Read Storyby Eggplant, on 10/17/18 User Testingsynthetic monitoringwebsite performanceMonitoring Insights
Synthetic monitoring is an excellent way to keep tabs on the heartbeat of your platform with alerting offering the assurance that you are always first to react to outages. It …
Read Storyby Eggplant, on 10/11/18 Load testingUser TestingPerformance testingsynthetic monitoringwebsite performanceMonitoring Insights
Glastonbury remains the most in-demand UK festival so it’s no longer a surprise to see the website crash on mainstream ticket-release day. The 2019 event sold out in 30 minutes, …
Read Storyby Eggplant, on 8/7/18 User TestingPerformance testingsynthetic monitoringwebsite performancecustomer experience optimizationMonitoring Insights
Just one hour of downtime cost Amazon an estimated $100 million in lost sales. Unless you were completely off the grid, you’re well aware of the performance issues Amazon and …
Read Storyby Eggplant, on 7/24/18 User Testingreal user monitoringsynthetic monitoringwebsite performance
If you’re an online retailer, there’s a good chance you’re busy gearing up for the pre-holiday rush. Black Friday and Cyber Monday have been pushing retail sites to the limits …
Read Storyby Eggplant, on 7/2/18 Load testingPerformance testingreal user monitoringsynthetic monitoring
While it may seem like a distant prospect, Black Friday is coming and retailers are busy preparing for the busiest shopping period of the year. The holiday season is normally …
Read Storyby Eggplant, on 3/26/18 synthetic monitoringwebsite performance
Our interactive monitoring dashboard is a bolt-on to our Monitoring Insights product that gives a very quick and easy overview of your monitoring estate. It’s designed to run on a …
Read Storyby Eggplant, on 3/21/17 User Testingsynthetic monitoringwebsite performanceMonitoring Insights
One of the biggest challenges we share with our clients is proving the business value of web performance. While it’s logical that faster websites mean happier customers and more revenue, …
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