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by Gareth Smith, on 3/23/20 Customer Experiencesynthetic monitoringMonitoring Insights

When Pinterest focused on improving the speed of pinning items, customer engagement in the application increased by 10-30%. As Gartner’s Penny Gillespie puts it, “Customer experience is first and foremost…it’s …

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by Alex Painter, on 4/25/19 digital automation intelligencereal user monitoringsynthetic monitoringMonitoring Insights

The focus of software testing is changing. It's been moving away from simply checking that an application meets technical requirements and towards ensuring that it delivers better user experiences and business outcomes. Or at …

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by Alex Painter, on 1/15/19 User Testingsynthetic monitoringwebsite performanceMonitoring Insights

Is your website meeting KPIs for speed and availability? Are key user journeys working as they should? Is your website’s performance now the same as it was this time yesterday? …

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by Colin Marshall, on 10/17/18 User Testingsynthetic monitoringwebsite performanceMonitoring Insights

Synthetic monitoring is an excellent way to keep tabs on the heartbeat of your platform with alerting offering the assurance that you are always first to react to outages. It …

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by Alex Painter, on 10/11/18 Load testingUser TestingPerformance testingsynthetic monitoringwebsite performanceMonitoring Insights

Glastonbury remains the most in-demand UK festival so it’s no longer a surprise to see the website crash on mainstream ticket-release day. The 2019 event sold out in 30 minutes, …

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by Alex Painter, on 8/7/18 User TestingPerformance testingsynthetic monitoringwebsite performancecustomer experience optimizationMonitoring Insights

Just one hour of downtime cost Amazon an estimated $100 million in lost sales. Unless you were completely off the grid, you’re well aware of the performance issues Amazon and …

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by Alex Painter, on 7/24/18 User Testingreal user monitoringsynthetic monitoringwebsite performance

If you’re an online retailer, there’s a good chance you’re busy gearing up for the pre-holiday rush. Black Friday and Cyber Monday have been pushing retail sites to the limits …

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by Alex Painter, on 7/2/18 Load testingPerformance testingreal user monitoringsynthetic monitoring

While it may seem like a distant prospect, Black Friday is coming and retailers are busy preparing for the busiest shopping period of the year. The holiday season is normally …

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by Alex Painter, on 3/26/18 synthetic monitoringwebsite performance

Our interactive monitoring dashboard is a bolt-on to our Monitoring Insights product that gives a very quick and easy overview of your monitoring estate. It’s designed to run on a …

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by Alex Painter, on 3/21/17 User Testingsynthetic monitoringwebsite performanceMonitoring Insights

One of the biggest challenges we share with our clients is proving the business value of web performance. While it’s logical that faster websites mean happier customers and more revenue, …

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