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Gareth Smith

Gareth Smith

He’s our CTO and he guides where the product goes. Gareth is a proven leader of product marketing, product management solutions, and pre-sales teams. Gareth has a doctorate in computer science, with a focus on collaborative user interface design, and spent over a decade in academia.

Recent Posts by Gareth Smith:

by Gareth Smith, on 10/6/20 Cloud Computing

According to a recent Deloitte report on post COVID-19 enterprise implications, “…the pandemic is reshaping the global business landscape and fundamentally changing how people around the world live and work…However, …

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by Gareth Smith, on 9/8/20 Customer ExperienceTest automationdigital automation intelligence

ZDNet’s Joe McKendrick recently wrote, “The quality of UX will make or break the success of an application or system, regardless of how many advanced features and functions are built …

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by Gareth Smith, on 8/26/20 Test automationdigital automation intelligence

Today, Eggplant released the latest version of our Digital Automation Intelligence (DAI) platform with new enhancements to further streamline and automate the entire testing life cycle. We believe that, in …

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by Gareth Smith, on 6/9/20 Digital ExperienceHealthcaredigital automation intelligenceNon-invasive testing

Technology has an important role to play in helping stop the spread of the Coronavirus. With intelligence test automation technologies, Eggplant is contributing to greater efficiency in testing contact tracing …

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by Gareth Smith, on 5/28/20 Test automationdigital automation intelligenceusability testingEggplant cloud

According to a recent InformationWeek article by John Edwards, “Good times or bad, digital transformation is a firmly established reality. Yet many business leaders are still struggling with how to approach, deploy, …

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by Gareth Smith, on 4/28/20 Customer ExperienceIoT Testing

We’ve all been there. The frustration you feel when technology doesn’t work in the way you need, deliver the results you’d been expecting or has a bug you can’t identify …

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by Gareth Smith, on 3/23/20 Customer Experiencesynthetic monitoringMonitoring Insights

When Pinterest focused on improving the speed of pinning items, customer engagement in the application increased by 10-30%. As Gartner’s Penny Gillespie puts it, “Customer experience is first and foremost…it’s …

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by Gareth Smith, on 3/17/20 Customer ExperienceTest automationcustomer experience optimizationomnichannel testing

If you harbor any doubts that we live in an omnichannel age, take a look at the following statistics. According to Google, 98% of Americans switch between devices in the …

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by Gareth Smith, on 3/3/20 Visual Regression Testing

We live in a visual age; people frequently communicate via emojis, the grey cubicles associated with corporate offices have been largely replaced by bold colors and collaborative work stations, and …

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by Gareth Smith, on 1/29/20 Digital Experiencemachine learning

Today we announced new enhancements to Digital Automation Intelligence (DAI) designed to simplify AI-driven automation while simultaneously enabling companies to improve the quality of their digital experiences. Organizations today face …

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