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Eggplant Blog

Digital bedside manner in the age of Telemedicine

5/12/20 / by Adam Creamer posted in Digital Experience, Healthcare, User experience testing, digital transformation, COVID-19

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The COVID-19 outbreak has had major impacts on the way business is done, and how patients are cared for. The virus has forced organizations across the globe to re-evaluate their digital transformation plans and adjust what it means for projects to be considered “critical.”

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Ensuring Business Continuity During the Coronavirus Crisis

4/21/20 / by Antony Edwards posted in Test automation, digital automation intelligence, business outcomes, intelligent automation, usability testing, digital transformation

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In a recent piece on how organizations are grappling with the pandemic, CIO’s Clint Boulton wrote, “As the COVID-19 coronavirus rattles industries, it’s more important than ever for IT leaders to ensure employees have the tools they require to work remotely and securely.” This is certainly true, but it’s equally important that business continuity plans include strategies for ensuring that customers and partners are able to receive the digital products and services they rely on throughout the pandemic’s duration.

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How Automation Can Engender Workforce Agility and Better Quality Technology

4/14/20 / by Antony Edwards posted in Test automation, digital automation intelligence, intelligent automation, digital transformation

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In the previous post in our series on the business implications of the coronavirus pandemic, we explored the importance of performance and scalability testing. Today, we’re examining a related topic: namely, how automation can enable workforce agility and reliable technology even as global teams are working remotely for an indefinite period of time. 

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Customers Hold the Key to Digital Transformation Success

12/31/19 / by Candice Arnold posted in Customer Experience, DevOps, Test automation, digital transformation

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In a recent column in MIT Sloan Management Review, Thomas H. Davenport and Andrew Spanyi wrote, “The evidence is piling up that organization-wide digital transformation is challenging for many organizations.” The authors go on to list many of the factors that are causing companies to struggle with digital transformation—among them, numerous legacy systems, too much technical debt and a large number of functional and business unit data silos to overcome.  

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Year in Review: A Snapshot of Eggplant’s 2019 Highlights

12/23/19 / by John Bates posted in software testing, User experience testing, continuous delivery, usability testing, digital transformation, digital twin

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2019 was a banner period for technology innovations, with the rise of 5G networks, increased adoption of biometrics, advances in robotics, and new regulations paving the way for more widespread drone deployments among the year’s milestones. It was also a busy time at Eggplant, as we focused on enhancing our solutions to give companies unparalleled testing precision and helping more organizations realize the power of intelligent, AI-driven testing.

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Survey Says: Business Leaders Clamoring for Continuous Delivery

11/14/19 / by Candice Arnold posted in continuous delivery, continuous testing, business outcomes, digital transformation, Retail

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A recent ZDNet article by Joe McKendrick states, “Business leaders are losing patience…they are leaning on their IT departments harder and harder, pressing for more and faster delivery of software that will keep their companies in the digital race. They like what IT is delivering, but the challenge for IT managers is to step up the pace of delivery with as few glitches as possible.”  

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What Brands Can Learn from Thomas Cook's Demise

10/31/19 / by John Bates posted in Customer Experience, business outcomes, digital transformation

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“The collapse of Thomas Cook, one of the most high-profile company failures in the history of the travel industry, will be pored over by analysts for years to come.” This according to an article by PhocusWire’s Kevin May but it’s a sentiment shared by countless other media members, Thomas Cook employees, and the 150,000 people stranded by the company’s disintegration.

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Why Digital Transformation Demands A Business Reeingeneering

10/29/19 / by Antony Edwards posted in DevOps, AI, business outcomes, machine learning, digital transformation

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Digital transformation is a top enterprise buzzword—and for good reason. As companies across every sector embrace cloud, AI, machine learning, the IoT and other technologies, it’s clear that the future belongs to those who can effectively harness digital technology to drive business outcomes.

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The DevOps Disconnect

8/6/19 / by Michael Giacometti posted in test automation tools, DevOps, continuous testing, digital transformation

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Lack of communication is often cited as the biggest problem Business have when implementing DevOps.  This would be communication between co-located teams where the team just doesn’t talk, teams across geographies where time zones come into play, even where the IT and Business just will not discuss things.  Indeed, there are many places where a lack of communication can cause DevOps to fail.

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Doing More with Less

7/25/19 / by Michael Giacometti posted in test automation tools, DevOps, software testing, AI, digital transformation, Augmented Intelligence

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Daniel Priestly points to “Illusion of Limited Resources” as the number one limiting factor to holding you back from becoming a Key Person of Influence.  It is the same fallacy that holds organizations back from progress. 

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