Eggplant Blog

Stop Talking About Tech.  Talk About Culture.

11/19/19 / by Michael Giacometti posted in DevOps

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DevOps code is a cultural and collaborative phenomenon. It is not about using tools to get code from point A to point B. It is not about making sure you are using the latest and greatest cloud-based, on-prem, mobile solutions, so code keeps moving through a release pipeline, and stakeholders keep getting notifications to the same effect. It is not about fancy dashboards, either.

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Why Digital Transformation Demands A Business Reeingeneering

10/29/19 / by Antony Edwards posted in DevOps, IOT, AI, business outcomes, machine learning, digital transformation

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Digital transformation is a top enterprise buzzword—and for good reason. As companies across every sector embrace cloud, AI, machine learning, the IoT and other technologies, it’s clear that the future belongs to those who can effectively harness digital technology to drive business outcomes.

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Why AI Offers Brands a Bridge over the IT Skills Gap

10/24/19 / by Candice Arnold posted in Customer Experience, DevOps, AI, QA, Retail

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In a recent Eggplant survey on retail trends it was apparent that companies are facing some common challenges in delivering a high-quality digital experience. Nearly every retailer we surveyed recognizes the importance of evaluating how the user experience impacts business outcomes, yet 30% have a drop off rate of 50% or more on online properties.

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The New User Interface

10/22/19 / by Michael Giacometti posted in automated testing, DevOps, Digital Experience

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Say the words “User Interface,” and what comes to mind immediately to most people is a graphical interface accessed by Tablet, Laptop, or Mobile.  People generally do not think about wearables, scanners at your Supermarket, medical devices, or even your Internet-enabled toaster having a User Interface, but they do.

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Three Keys to a better Omni-channel Black Friday and Cyber Monday

8/20/19 / by Michael Giacometti posted in Cyber Monday, DevOps, Black Friday, Retail, Performance Engineering, loadtest

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The trends from the last several years are clear: Retailers are reaping the rewards by providing an Omni-Channel experience on Black Friday and Cyber Monday. According to CNBC, Cyber Monday in 2018 experienced a 19.3% Year on Year increase in Sales with a record $7.9 billion while retailers pulled in $6.22 billion and a further $3.7 billion in sales on Black Friday and Thanksgiving respectively.

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The DevOps Disconnect

8/6/19 / by Michael Giacometti posted in automated testing, DevOps, continuous testing, digital transformation

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Lack of communication is often cited as the biggest problem Business have when implementing DevOps.  This would be communication between co-located teams where the team just doesn’t talk, teams across geographies where time zones come into play, even where the IT and Business just will not discuss things.  Indeed, there are many places where a lack of communication can cause DevOps to fail.

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5 Takeaways from Putting Intelligence into your Continuous Testing

7/30/19 / by Michael Giacometti posted in automated testing, Customer Experience, DevOps, AI, continuous testing

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On July 23, 2019, Antony Edwards, COO of Eggplant, and Diego Lo Giudice, VP Principal Analyst at Forrester, conducted a webinar on “Putting Intelligence into your Continuous Testing.” 

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Doing More with Less

7/25/19 / by Michael Giacometti posted in automated testing, DevOps, software testing, AI, digital transformation, Augmented Intelligence

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Daniel Priestly points to “Illusion of Limited Resources” as the number one limiting factor to holding you back from becoming a Key Person of Influence.  It is the same fallacy that holds organizations back from progress. 

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AI and the Rise of the Business Tester

7/22/19 / by Michael Giacometti posted in DevOps, Test automation, digital automation intelligence, continuous testing, quality testing, intelligent automation, digital transformation, Automation Best Practices, business tester

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We are in a Digital Testing Epoch.  Are you ready?

The Digital Testing Epoch will be one that divides some Testing organizations who rely upon outdated tactics against those that embrace new technology, methodologies, and are very agile.

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Eggplant Best DevOps Tool

6/17/19 / by Eggy posted in DevOps, digital automation intelligence, continuous testing

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Earlier this month, we were delighted to learn that our Digital Automation Intelligence Suite took top honors in the Best DevOps Tool category in the competitive SIIA CODiE Awards. The awards are the only such program in the tech industry where peers are responsible for vetting and scoring the submissions, meaning that, as the organizers’ state, each win “serves as incredible market validation for a product’s innovation, vision, and overall industry impact.”

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