As we all continue to find a balance between working from home and transitioning into a new normal, user experience has become an even more crucial part of supporting customer satisfaction.
Eggplant Blog
As regular readers of this blog know, Eggplant is transforming the world of intelligent test automation and our mission is to rid the world of bad software. We continue to push the boundaries of intelligent automation to support and accelerate the pace and quality of the digital experience. This has once again resulted in Eggplant being recognized as by Forrester as a leader in Continuous Functional Test Automation.
With the global pandemic and economic crisis unfolding around us, technology can and should help manage the unforeseen complicated challenges society now faces.
2019 was a banner period for technology innovations, with the rise of 5G networks, increased adoption of biometrics, advances in robotics, and new regulations paving the way for more widespread drone deployments among the year’s milestones. It was also a busy time at Eggplant, as we focused on enhancing our solutions to give companies unparalleled testing precision and helping more organizations realize the power of intelligent, AI-driven testing.
Over the next four years, Gartner predicts that 25 percent of employees will use voice to interact with applications in the workplace—up from less than 2 percent in 2019.
Daniel Priestly points to “Illusion of Limited Resources” as the number one limiting factor to holding you back from becoming a Key Person of Influence. It is the same fallacy that holds organizations back from progress.
Yupp, you’ve guessed it, HTTP. HyperText Transfer Protocol (HTTP/HTTPS) is the go-to language for IoT devices, in that it’s the protocol used when devices talk to each other via the internet. I know what you are thinking: what about everything we’ve heard about security in the news? Surely there is nothing more important than security in IoT? Security was a close second for me when deciding the most important thing about testing, but here’s why HTTP pipped it to the finish line…
We operate in a continuous delivery world in which a seamless customer experience is paramount. Regardless of whether you’re a global Fortune 500 organization or a fast-growing startup, failing to deliver a digital experience that delights your users is a critical mistake you can’t afford to make.
There is a self-perpetuating stereotype in the world of software testing and development. It’s very much a man’s world.
As VP People at Eggplant, it’s a view that I’m constantly challenging.
You’ve tested the latest release of your application, and it works just fine. From a functional perspective, it does everything it’s supposed to.
But what if the user experience has changed in a way that wasn’t picked up in functional testing?