Eggplant Blog

Customers Hold the Key to Digital Transformation Success

12/31/19 / by Candice Arnold posted in Customer Experience, DevOps, Test automation, digital transformation

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In a recent column in MIT Sloan Management Review, Thomas H. Davenport and Andrew Spanyi wrote, “The evidence is piling up that organization-wide digital transformation is challenging for many organizations.” The authors go on to list many of the factors that are causing companies to struggle with digital transformation—among them, numerous legacy systems, too much technical debt and a large number of functional and business unit data silos to overcome.  

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Are Your IT Metrics Driving Business Outcomes?

12/17/19 / by Candice Arnold posted in Test automation, business outcomes, intelligent automation

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In a recent InformationWeek on the evolution of IT success metrics, Lisa Morgan outlines something Eggplant has long espoused: it’s critical that the IT department’s KPIs align with business goals in order to drive optimal outcomes. She writes, “The right thing to report is IT’s impact on the business. For example, instead of reporting system downtime alone, one automotive manufacturer’s IT department now reports system downtime in terms of inventory that wasn’t produced.” 

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Gartner Magic Quadrant 2019

12/3/19 / by Candice Arnold posted in Test automation

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For a second consecutive year, Eggplant has been named a Leader in the Gartner Magic Quadrant for Software Test Automation!  

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Tech Performance: The Ultimate Financial Currency

11/21/19 / by John Bates posted in Test automation, continuous testing, Financial Services, intelligent automation

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In the highly competitive trading environment, instant access to market information is the ultimate end game.  

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Testing the Future of Healthcare Interoperability

11/12/19 / by Antony Edwards posted in Healthcare, Test automation, Performance testing, AI, continuous testing, RPA

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In a recent joint announcement from Amazon, Google, IBM, Microsoft, Oracle and Salesforce, the companies stated, “The healthcare industry is at a turning point. Patients and providers are eager for advances in value-based care, patient engagement, and machine learning as they look to usher in a new era of constantly-improving health outcomes and well-being. Interoperability is key to removing the barriers between the healthcare industry and the future it seeks to build.” 

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AI and the Rise of the Business Tester

7/22/19 / by Michael Giacometti posted in DevOps, Test automation, digital automation intelligence, continuous testing, intelligent automation, digital transformation

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We are in a Digital Testing Epoch.  Are you ready?

The Digital Testing Epoch will be one that divides some Testing organizations who rely upon outdated tactics against those that embrace new technology, methodologies, and are very agile.

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Intelligent Testing Fuels Digital Twin Adoption

7/18/19 / by Gareth Smith posted in Test automation, User Testing, AI, machine learning, digital twin

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Digital twins are a growing area of enterprise investment, with Gartner predicting that the use of digital twins will triple by 2022. The technology, a digital representation of a physical object or system, offers companies a host of benefits, among them improved productivity, reduced down time, reduced risk and improved performance.

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The Business Tester: An Answer to Today’s Digital Demands

7/4/19 / by Antony Edwards posted in Test automation, artificial intelligence, intelligent automation, machine learning

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In the Internet age, making the best use of technology investments, rapidly spotting and addressing any performance issues or other roadblocks and ensuring customers have a high-quality experience that delights are perennial goals. Yet, until very recently, companies have been going about it all wrong.  

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The One Thing You Need Know about IoT and Software Testing

5/23/19 / by Richard Bradshaw posted in DevOps, IoT Testing, Test automation, software testing, digital automation intelligence, digital transformation

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Yupp, you’ve guessed it, HTTP. HyperText Transfer Protocol (HTTP/HTTPS) is the go-to language for IoT devices, in that it’s the protocol used when devices talk to each other via the internet. I know what you are thinking: what about everything we’ve heard about security in the news? Surely there is nothing more important than security in IoT? Security was a close second for me when deciding the most important thing about testing, but here’s why HTTP pipped it to the finish line…

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Enterprise-Grade QA on a Budget

5/21/19 / by Gareth Smith posted in DevOps, Test automation, software testing, digital automation intelligence, digital transformation

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We operate in a continuous delivery world in which a seamless customer experience is paramount. Regardless of whether you’re a global Fortune 500 organization or a fast-growing startup, failing to deliver a digital experience that delights your users is a critical mistake you can’t afford to make.

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