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title: Eggplant Blog | usability testing
description: usability testing | Our software development experts share the latest trends, tips and insight to support your automation journey.
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[See All Tags](https://blog.eggplantsoftware.com/topic/usability-testing#)

## [Why the customer experience must drive your software testing strategy](https://blog.eggplantsoftware.com/why-the-customer-experience-must-drive-your-software-testing-strategy)

 by [Mike Wager](https://blog.eggplantsoftware.com/author/mike-wager), on 4/27/21 [Customer Experience](https://blog.eggplantsoftware.com/topic/customer-experience)[Digital Experience](https://blog.eggplantsoftware.com/topic/digital-experience)[real user monitoring](https://blog.eggplantsoftware.com/topic/real-user-monitoring)[customer experience optimization](https://blog.eggplantsoftware.com/topic/customer-experience-optimization)[omnichannel testing](https://blog.eggplantsoftware.com/topic/omnichannel-testing)[usability testing](https://blog.eggplantsoftware.com/topic/usability-testing)

[![Why the customer experience must drive your software testing strategy](https://blog.eggplantsoftware.com/hubfs/firmbee-com-SpVHcbuKi6E-unsplash.jpg)](https://blog.eggplantsoftware.com/why-the-customer-experience-must-drive-your-software-testing-strategy)

The customer experience has continually become more digital over the years. No industry or person has been left untouched by this technological shift, none more so than during recent world …

[Read Story **](https://blog.eggplantsoftware.com/why-the-customer-experience-must-drive-your-software-testing-strategy)

## [Why Our DAI Enhancements are Must-Haves for your Digital Transformation Toolkit](https://blog.eggplantsoftware.com/why-our-latest-dai-enhancements-are-must-haves-for-your-digital-transformation-toolkit)

 by [Gareth Smith](https://blog.eggplantsoftware.com/author/gareth-smith), on 5/28/20 [Test automation](https://blog.eggplantsoftware.com/topic/test-automation)[digital automation intelligence](https://blog.eggplantsoftware.com/topic/digital-automation-intelligence)[usability testing](https://blog.eggplantsoftware.com/topic/usability-testing)[Eggplant cloud](https://blog.eggplantsoftware.com/topic/eggplant-cloud)

[![Why Our DAI Enhancements are Must-Haves for your Digital Transformation Toolkit](https://blog.eggplantsoftware.com/hubfs/Blog%20Posts/Why%20Our%20DAI%20Enhancements%20are%20Must-Haves%20for%20your%20Digital%20Transformation%20Toolkit.jpg)](https://blog.eggplantsoftware.com/why-our-latest-dai-enhancements-are-must-haves-for-your-digital-transformation-toolkit)

According to a recent InformationWeek article by John Edwards, “Good times or bad, digital transformation is a firmly established reality. Yet many business leaders are still struggling with how to …

[Read Story **](https://blog.eggplantsoftware.com/why-our-latest-dai-enhancements-are-must-haves-for-your-digital-transformation-toolkit)

## [Ensuring Business Continuity During the Coronavirus Crisis](https://blog.eggplantsoftware.com/ensuring-business-continuity-during-the-coronavirus-crisis)

 by [Eggplant](https://blog.eggplantsoftware.com/author/eggplant), on 4/21/20 [Test automation](https://blog.eggplantsoftware.com/topic/test-automation)[digital automation intelligence](https://blog.eggplantsoftware.com/topic/digital-automation-intelligence)[intelligent automation](https://blog.eggplantsoftware.com/topic/intelligent-automation)[usability testing](https://blog.eggplantsoftware.com/topic/usability-testing)[digital transformation](https://blog.eggplantsoftware.com/topic/digital-transformation)

[![Ensuring Business Continuity During the Coronavirus Crisis](https://blog.eggplantsoftware.com/hubfs/Blog%20Posts/Ensuring%20Business%20Continuity%20During%20the%20Coronavirus%20Crisis.jpg)](https://blog.eggplantsoftware.com/ensuring-business-continuity-during-the-coronavirus-crisis)

In a recent piece on how organizations are grappling with the pandemic, CIO’s Clint Boulton wrote, “As the COVID-19 coronavirus rattles industries, it’s more important than ever for IT leaders …

[Read Story **](https://blog.eggplantsoftware.com/ensuring-business-continuity-during-the-coronavirus-crisis)

## [Year in Review: A Snapshot of Eggplant’s 2019 Highlights](https://blog.eggplantsoftware.com/year-in-review-a-snapshot-of-eggplants-2019-highlights)

 by [Eggplant](https://blog.eggplantsoftware.com/author/eggplant), on 12/23/19 [software testing](https://blog.eggplantsoftware.com/topic/software-testing)[User experience testing](https://blog.eggplantsoftware.com/topic/user-experience-testing)[usability testing](https://blog.eggplantsoftware.com/topic/usability-testing)[digital transformation](https://blog.eggplantsoftware.com/topic/digital-transformation)[digital twin](https://blog.eggplantsoftware.com/topic/digital-twin)

[![Year in Review: A Snapshot of Eggplant’s 2019 Highlights](https://blog.eggplantsoftware.com/hubfs/Year%20in%20review%20blog_%20Linkedin%20(1).png)](https://blog.eggplantsoftware.com/year-in-review-a-snapshot-of-eggplants-2019-highlights)

2019 was a banner period for technology innovations, with the rise of 5G networks, increased adoption of biometrics, advances in robotics, and new regulations paving the way for more widespread …

[Read Story **](https://blog.eggplantsoftware.com/year-in-review-a-snapshot-of-eggplants-2019-highlights)

## [Shift-Up to the Edge](https://blog.eggplantsoftware.com/shift-up-to-the-edge)

 by [Eggplant](https://blog.eggplantsoftware.com/author/eggplant), on 4/3/19 [DevOps](https://blog.eggplantsoftware.com/topic/devops)[User Testing](https://blog.eggplantsoftware.com/topic/user-testing)[User experience testing](https://blog.eggplantsoftware.com/topic/user-experience-testing)[artificial intelligence](https://blog.eggplantsoftware.com/topic/artificial-intelligence)[digital automation intelligence](https://blog.eggplantsoftware.com/topic/digital-automation-intelligence)[shift up](https://blog.eggplantsoftware.com/topic/shift-up)[usability testing](https://blog.eggplantsoftware.com/topic/usability-testing)

[![Shift-Up to the Edge](https://blog.eggplantsoftware.com/hubfs/Blog%20Posts/Shift-Up%20to%20the%20Edge.jpg)](https://blog.eggplantsoftware.com/shift-up-to-the-edge)

"The quality of your company’s software has a direct impact on the quality of your company’s financial results. You know it. Management knows it. And the importance of quality will …

[Read Story **](https://blog.eggplantsoftware.com/shift-up-to-the-edge)

## [Easy Screenshot Comparison Means More Effective Testing](https://blog.eggplantsoftware.com/easy-screenshot-comparison)

 by [Eggplant](https://blog.eggplantsoftware.com/author/eggplant), on 2/28/19 [software testing](https://blog.eggplantsoftware.com/topic/software-testing)[digital automation intelligence](https://blog.eggplantsoftware.com/topic/digital-automation-intelligence)[usability testing](https://blog.eggplantsoftware.com/topic/usability-testing)

[![Easy Screenshot Comparison Means More Effective Testing](https://blog.eggplantsoftware.com/hubfs/screencomp1.jpg)](https://blog.eggplantsoftware.com/easy-screenshot-comparison)

You’ve tested the latest release of your application, and it works just fine. From a functional perspective, it does everything it’s supposed to. But what if the user experience has …

[Read Story **](https://blog.eggplantsoftware.com/easy-screenshot-comparison)

## [Testing for Emotional Outcomes: another Shift-Up Blog](https://blog.eggplantsoftware.com/testing-for-emotional-outcomes)

 by [Eggplant](https://blog.eggplantsoftware.com/author/eggplant), on 2/13/19 [DevOps](https://blog.eggplantsoftware.com/topic/devops)[User Testing](https://blog.eggplantsoftware.com/topic/user-testing)[Performance testing](https://blog.eggplantsoftware.com/topic/performance-testing)[User experience testing](https://blog.eggplantsoftware.com/topic/user-experience-testing)[artificial intelligence](https://blog.eggplantsoftware.com/topic/artificial-intelligence)[digital automation intelligence](https://blog.eggplantsoftware.com/topic/digital-automation-intelligence)[shift up](https://blog.eggplantsoftware.com/topic/shift-up)[usability testing](https://blog.eggplantsoftware.com/topic/usability-testing)

[![Testing for Emotional Outcomes: another Shift-Up Blog](https://blog.eggplantsoftware.com/hubfs/Testing%20for%20Emotional%20Outcomes%20another%20Shift-Up%20Blog.jpg)](https://blog.eggplantsoftware.com/testing-for-emotional-outcomes)

With the Shift-Up series thus far, we have explored the importance of testing and thinking as a customer. The basic premise is that we need to add another dimension to …

[Read Story **](https://blog.eggplantsoftware.com/testing-for-emotional-outcomes)

## [Eggplant Functional 18.2: Usability testing, automatic script checker, and much more](https://blog.eggplantsoftware.com/eggplant-functional-18-2-usability-testing-script-checker)

 by [Eggplant](https://blog.eggplantsoftware.com/author/eggplant), on 12/11/18 [software testing](https://blog.eggplantsoftware.com/topic/software-testing)[usability testing](https://blog.eggplantsoftware.com/topic/usability-testing)

[![Eggplant Functional 18.2: Usability testing, automatic script checker, and much more](https://blog.eggplantsoftware.com/hubfs/close-up-photography-of-woman-sitting-beside-table-while-3178818.jpg)](https://blog.eggplantsoftware.com/eggplant-functional-18-2-usability-testing-script-checker)

We recently released the much-anticipated Eggplant Functional 18.2, which includes some truly exciting innovations. Usability Testing. We’ve added a Usability Mode that tests for common problems that, while they may …

[Read Story **](https://blog.eggplantsoftware.com/eggplant-functional-18-2-usability-testing-script-checker)

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