--- title: Eggplant Blog | real user monitoring description: real user monitoring | Our software development experts share the latest trends, tips and insight to support your automation journey. --- [![Keysight-Eggplant-Logo_RGB_Reverse](https://blog.eggplantsoftware.com/hubfs/keysight-new-cropped.svg "Keysight-Eggplant-Logo_RGB_Reverse")](https://www.eggplantsoftware.com/) [![visit www.keysight.com](https://blog.eggplantsoftware.com/hubfs/test.svg "visit www.keysight.com")](https://www.keysight.com/) [![Try Eggplant](https://no-cache.hubspot.com/cta/default/3295003/9666fd98-b728-4839-8128-2d5ed88162d4.png)](https://cta-redirect.hubspot.com/cta/redirect/3295003/9666fd98-b728-4839-8128-2d5ed88162d4) ** ** ** #### Eggplant Products #### Product Features #### Industry Applications #### Product Use Cases #### Resources #### Support #### 日本語 [![Keysight-Eggplant-Logo_RGB_Reverse](https://blog.eggplantsoftware.com/hubfs/keysight-new-cropped.svg "Keysight-Eggplant-Logo_RGB_Reverse")](https://www.eggplantsoftware.com) [![visit www.keysight.com](https://blog.eggplantsoftware.com/hubfs/test.svg "visit www.keysight.com")](https://www.keysight.com/) [![Try Eggplant](https://no-cache.hubspot.com/cta/default/3295003/9666fd98-b728-4839-8128-2d5ed88162d4.png)](https://cta-redirect.hubspot.com/cta/redirect/3295003/9666fd98-b728-4839-8128-2d5ed88162d4) ** ** ** #### Eggplant Products #### Product Features #### Industry Applications #### Product Use Cases #### Resources #### About Us #### 日本語 Search **Menu** ** ** [![Try Eggplant](https://no-cache.hubspot.com/cta/default/3295003/ac5de3c0-4bee-4f3a-8d8d-07b4f48dd6df.png)](https://cta-redirect.hubspot.com/cta/redirect/3295003/ac5de3c0-4bee-4f3a-8d8d-07b4f48dd6df) [![Contact Us](https://no-cache.hubspot.com/cta/default/3295003/3b166ebb-8a71-47b7-822a-a209ada6f48a.png)](https://cta-redirect.hubspot.com/cta/redirect/3295003/3b166ebb-8a71-47b7-822a-a209ada6f48a) # Blog ### POPULAR - 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[Forrester (1)](https://blog.eggplantsoftware.com/topic/forrester) - [KubeCon (1)](https://blog.eggplantsoftware.com/topic/kubecon) - [Leader (1)](https://blog.eggplantsoftware.com/topic/leader) - [Low-code testing (1)](https://blog.eggplantsoftware.com/topic/low-code-testing) - [Multiexperience (1)](https://blog.eggplantsoftware.com/topic/multiexperience) - [NRF 2023 (1)](https://blog.eggplantsoftware.com/topic/nrf-2023) - [Telco & Media (1)](https://blog.eggplantsoftware.com/topic/telco-media) - [partner (1)](https://blog.eggplantsoftware.com/topic/partner) - [satcom (1)](https://blog.eggplantsoftware.com/topic/satcom) - [security (1)](https://blog.eggplantsoftware.com/topic/security) - [testing for space (1)](https://blog.eggplantsoftware.com/topic/testing-for-space) [See All Tags](https://blog.eggplantsoftware.com/topic/real-user-monitoring#) ## [Why the customer experience must drive your software testing strategy](https://blog.eggplantsoftware.com/why-the-customer-experience-must-drive-your-software-testing-strategy) by [Mike Wager](https://blog.eggplantsoftware.com/author/mike-wager), on 4/27/21 [Customer Experience](https://blog.eggplantsoftware.com/topic/customer-experience)[Digital Experience](https://blog.eggplantsoftware.com/topic/digital-experience)[real user monitoring](https://blog.eggplantsoftware.com/topic/real-user-monitoring)[customer experience optimization](https://blog.eggplantsoftware.com/topic/customer-experience-optimization)[omnichannel testing](https://blog.eggplantsoftware.com/topic/omnichannel-testing)[usability testing](https://blog.eggplantsoftware.com/topic/usability-testing) [![Why the customer experience must drive your software testing strategy](https://blog.eggplantsoftware.com/hubfs/firmbee-com-SpVHcbuKi6E-unsplash.jpg)](https://blog.eggplantsoftware.com/why-the-customer-experience-must-drive-your-software-testing-strategy) The customer experience has continually become more digital over the years. No industry or person has been left untouched by this technological shift, none more so than during recent world … [Read Story **](https://blog.eggplantsoftware.com/why-the-customer-experience-must-drive-your-software-testing-strategy) ## [Is Your Testing Practice Ready for Patient Portals?](https://blog.eggplantsoftware.com/healthcare-portal-testing-ensuring-usability-and-performance-in-a-digital-world) by [Eggplant](https://blog.eggplantsoftware.com/author/eggplant), on 7/21/20 [Healthcare](https://blog.eggplantsoftware.com/topic/healthcare)[Test automation](https://blog.eggplantsoftware.com/topic/test-automation)[Mobile testing](https://blog.eggplantsoftware.com/topic/mobile-testing)[User experience testing](https://blog.eggplantsoftware.com/topic/user-experience-testing)[real user monitoring](https://blog.eggplantsoftware.com/topic/real-user-monitoring)[digital transformation](https://blog.eggplantsoftware.com/topic/digital-transformation) [![Is Your Testing Practice Ready for Patient Portals?](https://blog.eggplantsoftware.com/hubfs/image-png-Dec-23-2022-07-48-14-7268-PM.png)](https://blog.eggplantsoftware.com/healthcare-portal-testing-ensuring-usability-and-performance-in-a-digital-world) The tumultuous year of 2020, from the pandemic to the supply chain disruption, has led to an accelerated digital revolution in the healthcare industry across the globe. Many of the … [Read Story **](https://blog.eggplantsoftware.com/healthcare-portal-testing-ensuring-usability-and-performance-in-a-digital-world) ## [Web Performance Essentials: Big Images Slow Web Pages Down](https://blog.eggplantsoftware.com/web-perf-for-marketers-2-images) by [Eggplant](https://blog.eggplantsoftware.com/author/eggplant), on 6/20/19 [real user monitoring](https://blog.eggplantsoftware.com/topic/real-user-monitoring) [![Web Performance Essentials: Big Images Slow Web Pages Down](https://blog.eggplantsoftware.com/hubfs/image-qual-test-tiny.jpg)](https://blog.eggplantsoftware.com/web-perf-for-marketers-2-images) Marketers use a lot of images on websites. They’re needed to show off products. They’re used for ads and promotions. They form key parts of attractive designs, carefully calculated to … [Read Story **](https://blog.eggplantsoftware.com/web-perf-for-marketers-2-images) ## [How to Get Your Customers to Drive Testing](https://blog.eggplantsoftware.com/customer-driven-testing) by [Eggplant](https://blog.eggplantsoftware.com/author/eggplant), on 4/25/19 [digital automation intelligence](https://blog.eggplantsoftware.com/topic/digital-automation-intelligence)[real user monitoring](https://blog.eggplantsoftware.com/topic/real-user-monitoring)[synthetic monitoring](https://blog.eggplantsoftware.com/topic/synthetic-monitoring)[Monitoring Insights](https://blog.eggplantsoftware.com/topic/monitoring-insights) [![How to Get Your Customers to Drive Testing](https://blog.eggplantsoftware.com/hubfs/How%20to%20Get%20Your%20Customers%20to%20Drive%20Testing%20blog.png)](https://blog.eggplantsoftware.com/customer-driven-testing) The focus of software testing is changing. It's been moving away from simply checking that an application meets technical requirements and towards ensuring that it delivers better user experiences and … [Read Story **](https://blog.eggplantsoftware.com/customer-driven-testing) ## [Prioritize Website Performance Improvements with Performance Impact Prediction](https://blog.eggplantsoftware.com/prioritize-website-performance-improvements) by [Eggplant](https://blog.eggplantsoftware.com/author/eggplant), on 4/11/19 [real user monitoring](https://blog.eggplantsoftware.com/topic/real-user-monitoring)[website performance](https://blog.eggplantsoftware.com/topic/website-performance) [![Prioritize Website Performance Improvements with Performance Impact Prediction](https://blog.eggplantsoftware.com/hubfs/performance-impact-prediction-3.png)](https://blog.eggplantsoftware.com/prioritize-website-performance-improvements) Performance impact prediction is a key part of our Customer Experience Insights product suite. It analyzes website performance, showing how load times relate to conversion, bounce rate, session length, and … [Read Story **](https://blog.eggplantsoftware.com/prioritize-website-performance-improvements) ## [Customer Experience Optimization for Better Business Outcomes](https://blog.eggplantsoftware.com/customer-experience-optimization-and-business-outcomes) by [Eggplant](https://blog.eggplantsoftware.com/author/eggplant), on 3/28/19 [Customer Experience](https://blog.eggplantsoftware.com/topic/customer-experience)[Test automation](https://blog.eggplantsoftware.com/topic/test-automation)[digital automation intelligence](https://blog.eggplantsoftware.com/topic/digital-automation-intelligence)[real user monitoring](https://blog.eggplantsoftware.com/topic/real-user-monitoring)[customer experience optimization](https://blog.eggplantsoftware.com/topic/customer-experience-optimization)[digital transformation](https://blog.eggplantsoftware.com/topic/digital-transformation) [![Customer Experience Optimization for Better Business Outcomes](https://blog.eggplantsoftware.com/hubfs/AdobeStock_77269782-2.jpeg)](https://blog.eggplantsoftware.com/customer-experience-optimization-and-business-outcomes) Businesses want software that delights end users. Customer experience is the priority. But even as the requirement for ever better experiences grows, actually delivering on that requirement is getting harder … [Read Story **](https://blog.eggplantsoftware.com/customer-experience-optimization-and-business-outcomes) ## [The Forgotten Factor in Conversion Rate Optimization](https://blog.eggplantsoftware.com/conversion-rate-optimization) by [Eggplant](https://blog.eggplantsoftware.com/author/eggplant), on 2/27/19 [real user monitoring](https://blog.eggplantsoftware.com/topic/real-user-monitoring) [![The Forgotten Factor in Conversion Rate Optimization](https://blog.eggplantsoftware.com/hubfs/rci.png)](https://blog.eggplantsoftware.com/conversion-rate-optimization) Any marketing campaign is only as strong as its weakest link. No matter how effective ads, emails, and landing pages are, they depend on the rest of the conversion funnel … [Read Story **](https://blog.eggplantsoftware.com/conversion-rate-optimization) ## [Why Performance Matters: 1 Thing Every Marketer Should Know about Web Performance](https://blog.eggplantsoftware.com/web-perf-for-marketers-1) by [Eggplant](https://blog.eggplantsoftware.com/author/eggplant), on 2/7/19 [real user monitoring](https://blog.eggplantsoftware.com/topic/real-user-monitoring) [![Why Performance Matters: 1 Thing Every Marketer Should Know about Web Performance](https://blog.eggplantsoftware.com/hubfs/session-length.png)](https://blog.eggplantsoftware.com/web-perf-for-marketers-1) The web performance world is all about delivering better, faster online experiences. And from the outside, it can all look very technical. It’s niche, specialized. It’s technical people tinkering with … [Read Story **](https://blog.eggplantsoftware.com/web-perf-for-marketers-1) ## [Achieve Better Business Outcomes With Customer Experience Insights](https://blog.eggplantsoftware.com/achieve-better-business-outcomes-with-customer-experience-insights) by [Eggplant](https://blog.eggplantsoftware.com/author/eggplant), on 8/15/18 [User Testing](https://blog.eggplantsoftware.com/topic/user-testing)[Performance testing](https://blog.eggplantsoftware.com/topic/performance-testing)[real user monitoring](https://blog.eggplantsoftware.com/topic/real-user-monitoring)[Monitoring Insights](https://blog.eggplantsoftware.com/topic/monitoring-insights) [![Achieve Better Business Outcomes With Customer Experience Insights](https://blog.eggplantsoftware.com/hubfs/108708885%20(2).jpg)](https://blog.eggplantsoftware.com/achieve-better-business-outcomes-with-customer-experience-insights) By improving load times to just under a second, COOK saw a seven-percent increase in conversion rates. At Eggplant, we deliver insights that result in better customer experiences and drive … [Read Story **](https://blog.eggplantsoftware.com/achieve-better-business-outcomes-with-customer-experience-insights) ## [Surviving Black Friday: Why Avoiding Outages Is No Longer Enough](https://blog.eggplantsoftware.com/surviving-black-friday-avoiding-outages-is-no-longer-enough) by [Eggplant](https://blog.eggplantsoftware.com/author/eggplant), on 7/24/18 [User Testing](https://blog.eggplantsoftware.com/topic/user-testing)[real user monitoring](https://blog.eggplantsoftware.com/topic/real-user-monitoring)[synthetic monitoring](https://blog.eggplantsoftware.com/topic/synthetic-monitoring)[website performance](https://blog.eggplantsoftware.com/topic/website-performance) [![Surviving Black Friday: Why Avoiding Outages Is No Longer Enough](https://blog.eggplantsoftware.com/hubfs/AdobeStock_94320998-1.jpeg)](https://blog.eggplantsoftware.com/surviving-black-friday-avoiding-outages-is-no-longer-enough) If you’re an online retailer, there’s a good chance you’re busy gearing up for the pre-holiday rush. Black Friday and Cyber Monday have been pushing retail sites to the limits … [Read Story **](https://blog.eggplantsoftware.com/surviving-black-friday-avoiding-outages-is-no-longer-enough) ** Prev [All Posts](https://blog.eggplantsoftware.com/all) [Next **](https://blog.eggplantsoftware.com/topic/real-user-monitoring/page/2) ### Subscribe To Updates ![Keysight colour vector cropped](https://blog.eggplantsoftware.com/hubfs/Keysight%20colour%20vector%20cropped.svg) [Try Eggplant ](https://www.eggplantsoftware.com/eggplant-trials-and-demos) [![YouTube Social Icon](https://blog.eggplantsoftware.com/hubfs/yt.svg) ](https://www.youtube.com/channel/UC7jvQTUN3nuXR6Bv_yRbx6A?sub_confirmation=1) [![Instagram Social Icon](https://blog.eggplantsoftware.com/hubfs/ig.svg) ](https://www.instagram.com/eggy_adventures/) [![Facebook Social Icon](https://blog.eggplantsoftware.com/hubfs/fb.svg) ](https://www.facebook.com/Eggplantsoftware/) [![LinkedIn Social Icon](https://blog.eggplantsoftware.com/hubfs/li.svg) ](https://www.linkedin.com/company/382022) [![Twitter Social Icon](https://blog.eggplantsoftware.com/hubfs/tw.svg) ](https://twitter.com/eggplantio) Our products [Eggplant Test ](https://www.eggplantsoftware.com/products/test-automation-intelligence) [Eggplant Monitoring ](https://www.eggplantsoftware.com/products/monitoring-insights) [Eggplant Performance ](https://www.eggplantsoftware.com/products/performance-and-load-testing) [Downloads ](https://www.eggplantsoftware.com/product-downloads) [Partners ](https://www.eggplantsoftware.com/our-partners-1) [Training ](https://www.eggplantsoftware.com/training-and-certifications) [Demo ](https://www.eggplantsoftware.com/eggplant-trials-and-demos) [Careers ](https://jobs.keysight.com/) Copyright 2023 Keysight Technologies. 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