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by Jaspar Casey, on 5/11/21 HealthcareTest automationrobotic process automation

Patient care has become increasingly reliant on technology. But as anyone who works in healthcare understands, making sure this technology layer helps rather than hinders is a constant challenge. Electronic …

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by Jaspar Casey, on 3/30/21 Customer Experiencecustomer experience optimizationend-to-end testingFinancial Servicesrobotic process automation

Providing a good customer experience is something all companies should aspire to do. However, when there are many moving parts, doing this can be a massive challenge. Financial institutions have …

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by John Bates, on 1/7/20 robotic process automationAutomotive

2020 is now upon us and industry analysts and experts are buzzing with predictions for what we can expect from technology in the years ahead. At Eggplant, we believe the …

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by Antony Edwards, on 9/10/19 robotic process automationRPA

A recent article by InformationWeek’s Jessica Davis proclaimed, “RPA is the fastest growing category of software today, driven by enterprise digital transformation efforts.” Davis went on to cite a Gartner …

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by Gareth Smith, on 8/13/19 robotic process automationRPA

In a recent article in the Enterprisers Project, Kevin Casey wrote, “If it’s repetitive and manual, it’s probably a good fit for RPA.” RPA, short for Robotic Process Automation, can …

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by Candice Arnold, on 5/7/19 Customer Experiencedigital automation intelligenceintelligent automationrobotic process automationdigital transformation

Today’s complex, digital world relies on computer systems and software and downtime is more than an inconvenience—in many industries, it’s a critical failure that can have a lasting, negative impact …

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by Candice Arnold, on 4/30/19 Customer Experiencedigital automation intelligenceintelligent automationrobotic process automationdigital transformation

Wikipedia will tell you that “software testing is an investigation conducted to provide stakeholders with information about the quality of the software product or service under test.” While technically accurate, …

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by Candice Arnold, on 4/17/19 Customer Experiencedigital automation intelligenceintelligent automationrobotic process automationdigital transformation

A recent SD Times article suggested that AI is not delivering tangible testing improvements, cautioning “…customers need to realize there’s probably more hype than reality in most of what test …

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by Candice Arnold, on 4/16/19 Customer Experiencedigital automation intelligenceintelligent automationrobotic process automationdigital transformation

A recent Forbes Insights survey confirmed that there is strong C-Suite interest in artificial intelligence, with eighty percent of CEOs and eighty-five percent of IT leaders pointing to AI as …

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by Alex Painter, on 1/29/19 digital automation intelligencerobotic process automationRPA

People make mistakes. Human behavior so often falls short of ‘expected standards’, it begs the question why we hold ourselves to such standards at all. Too often, we build systems …

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