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by Amrapali Amrapali, on 10/28/22 Monitoring Insights

It’s that time of the year again and consumers are already searching for the best deals this Black Friday. Competition in retail is rife, and hence the pressure to perform …

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by Gareth Smith, on 3/23/20 Customer Experiencesynthetic monitoringMonitoring Insights

When Pinterest focused on improving the speed of pinning items, customer engagement in the application increased by 10-30%. As Gartner’s Penny Gillespie puts it, “Customer experience is first and foremost…it’s …

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by Alex Painter, on 4/25/19 digital automation intelligencereal user monitoringsynthetic monitoringMonitoring Insights

The focus of software testing is changing. It's been moving away from simply checking that an application meets technical requirements and towards ensuring that it delivers better user experiences and business outcomes. Or at …

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by Alex Painter, on 1/15/19 User Testingsynthetic monitoringwebsite performanceMonitoring Insights

Is your website meeting KPIs for speed and availability? Are key user journeys working as they should? Is your website’s performance now the same as it was this time yesterday? …

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by Colin Marshall, on 10/17/18 User Testingsynthetic monitoringwebsite performanceMonitoring Insights

Synthetic monitoring is an excellent way to keep tabs on the heartbeat of your platform with alerting offering the assurance that you are always first to react to outages. It …

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by Alex Painter, on 10/11/18 Load testingUser TestingPerformance testingsynthetic monitoringwebsite performanceMonitoring Insights

Glastonbury remains the most in-demand UK festival so it’s no longer a surprise to see the website crash on mainstream ticket-release day. The 2019 event sold out in 30 minutes, …

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by Alex Painter, on 8/15/18 User TestingPerformance testingreal user monitoringMonitoring Insights

By improving load times to just under a second, COOK saw a seven-percent increase in conversion rates. At Eggplant, we deliver insights that result in better customer experiences and drive …

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by Alex Painter, on 8/7/18 User TestingPerformance testingsynthetic monitoringwebsite performancecustomer experience optimizationMonitoring Insights

Just one hour of downtime cost Amazon an estimated $100 million in lost sales. Unless you were completely off the grid, you’re well aware of the performance issues Amazon and …

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by Alex Painter, on 2/21/18 Load testingPerformance testingwebsite performanceMonitoring Insights

Love it or hate it, Valentine’s Day is big business. It’s hard to avoid the ads, the promotions and the special offers, all dedicated to getting us to part with …

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by Alex Painter, on 3/21/17 User Testingsynthetic monitoringwebsite performanceMonitoring Insights

One of the biggest challenges we share with our clients is proving the business value of web performance. While it’s logical that faster websites mean happier customers and more revenue, …

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