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Software delivers so much of our day to day experience, whether we are asking for a weather update from Alexa or ordering connoisseur coffee for your home office. Making sure these exchanges …

Finding new ways to drive productivity and profitability are common goals shared by all professional services organizations, but identifying and actioning growth strategies is often easier said than done. The …

We’re at an exciting time for IoT adoption in which the only barrier to innovation is our own imagination. From prosthetic limbs to agricultural sensors to connected office furniture, the …

According to Forbes, Succeeding in the age of automation will be all about how we approach the cultural and technological shift required within IT. One of the ways healthcare IT …

Today we announced new enhancements to Digital Automation Intelligence (DAI) designed to simplify AI-driven automation while simultaneously enabling companies to improve the quality of their digital experiences. Organizations today face …

Digital transformation is a top enterprise buzzword—and for good reason. As companies across every sector embrace cloud, AI, machine learning, the IoT and other technologies, it’s clear that the future …

Digital twins are a growing area of enterprise investment, with Gartner predicting that the use of digital twins will triple by 2022. The technology, a digital representation of a physical …

In the Internet age, making the best use of technology investments, rapidly spotting and addressing any performance issues or other roadblocks and ensuring customers have a high-quality experience that delights …

Click. That’s the sound of a customer seeking out your competitor because your point-of-sale (POS) system didn’t deliver the experience they wanted or expected. You know that your QA teams tested the …