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When Black Friday comes around, how confident are you that your website can withstand a huge online traffic surge of shoppers looking for the best deals on the internet? There …

Deloitte’s annual Holiday Survey of Consumers found that online is king when it comes to the 2019 holiday shopping season. According to the report, consumers of all ages are more …

Earlier in October news broke that Twitter and Tweetdeck—the platform’s widely used dashboard management app—were experiencing a performance issue that made users unable to login or access the platform. At first, this might seem like a mild inconvenience particularly …

Performance impact prediction is a key part of our Customer Experience Insights product suite. It analyzes website performance, showing how load times relate to conversion, bounce rate, session length, and revenue. This data can …

Is your website meeting KPIs for speed and availability? Are key user journeys working as they should? Is your website’s performance now the same as it was this time yesterday? …

One of the most popular features of the KPI Performance report in Real Customer Insights (RCI) is the “Start Analysis” button, also known as “what’s changed analysis”. This feature addresses …

Most of us who care about web performance do so because we care about delivering good user experiences. But the business cares about other things too. For media owners, advertising …

Revenue, conversions, response start time, page load duration, active sessions and bounces – six key KPIs across millions of possible combinations of device types, operating systems and browser versions – …

At Eggplant, part of our business is about helping organizations to deliver fast websites that deliver great customer experiences. To do that, we measure those experiences through solutions such as …

Many website owners are gearing up for their busiest time of year, with preparations well under way for the pre-Christmas rush. Part of this means making sure the website is …