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by Mike Wager, on 6/29/21 CRM TestingSalesforce testing

Salesforce is critical to organizations all over the world. Departments including sales, operations, marketing, and finance depend on it functioning as expected. A vast number of third-party applications are integrated …

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by Mike Wager, on 6/1/21 CRM Testing

Microsoft Dynamics 365 has become vital for modern enterprises to function effectively, whether it’s integrating business-critical workflow activities, third-party applications, or back-end systems. To guarantee that your Microsoft Dynamics 365 …

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by Mike Wager, on 5/4/21 CRM TestingSalesforce testing

Every major Salesforce release brings with it improved UI for greater functionality. Brilliant for users, but don't expect the joy to spread to your testers or Salesforce Admins. As with a lot …

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by Jaspar Casey, on 4/7/21 DevOpscustomer experience optimizationend-to-end testingdigital transformationCRM Testing

Over the last year, 69% of boards have reported accelerated digital transformation due to COVID-19. The responsibility for handling these initiatives often ultimately falls at the feet of the Chief …

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by Mike Wager, on 2/2/21 CRM Testing

Salesforce testing framework designed for success With around 20% of the global Customer Relationship Management (CRM) market, Salesforce is considered by many to be the number one cloud CRM offering. Despite efforts to standardize deployments, with thousands of possible integrations and millions of users, …

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by Mike Wager, on 1/12/21 Test automationUI testingPerformance testingCRM Testing

When customer relationship management (CRM) systems first appeared, they were little more than databases used to store customer contact details, track sales pipelines, and send the occasional marketing email. Fast …

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