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Eggplant Blog

AI and the Rise of the Business Tester

7/22/19 / by Michael Giacometti posted in DevOps, Test automation, digital automation intelligence, continuous testing, intelligent automation, digital transformation

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We are in a Digital Testing Epoch.  Are you ready?

The Digital Testing Epoch will be one that divides some Testing organizations who rely upon outdated tactics against those that embrace new technology, methodologies, and are very agile.

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Why Digital Risk Assessments are a Must-Have for the Automated Era

7/11/19 / by Eggy posted in Customer Experience, Digital Experience, continuous testing, digital transformation

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If you ask the average CEO to rate how important digital transformation is to their business, chances are it would crack the top five—if not take the number one spot. After all, a recent Gartner survey found that IT spending will reach $3.85 trillion this year with enterprise software continuing to be the fastest-growing category.

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Democratizing Software Testing

6/25/19 / by Peter Cherns posted in test automation tools, digital transformation

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Forrester has recently heralded the rise the of the ‘Business Tester’ in response to consumers increased demand for flawless digital products. We believe this is more than just a trend, it is an uprising!

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MythBusters: Take Testing out of the Back Office and into the Boardroom

6/13/19 / by Candice Arnold posted in digital automation intelligence, intelligent automation, digital transformation

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In previous MythBusters posts, we’ve debunked the notion that testing is solely a compliance function and examined how AI is delivering value in testing today. In this blog, we’ll explore how today’s complex, hyper-connected world has elevated testing to a strategic corporate priority.

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MythBusters: Do Believe the AI Hype

6/4/19 / by Richard Ward posted in digital automation intelligence, intelligent automation, digital transformation

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In the first post in our MythBusters series, we examined the misperception that testing is solely a compliance activity and showed how it’s actually a business critical function with bottom-line impact. In this installment, we’re looking at the role AI plays in the industry, the numerous misconceptions that abound, and why it’s important that companies cut through the noise to understand how the technology can benefit them today.

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Practice Makes Perfect: Why AI-Driven Testing is Critical to eCommerce Success

5/28/19 / by Candice Arnold posted in Customer Experience, digital automation intelligence, intelligent automation, digital transformation, ecommerce, Retail

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In a recent Forbes interview on the retail customer experience, Harley Manning, VP and research director of Forrester’s customer experience team, said; “Customer expectations are rising slowly—but faster than brands are making improvements.” He further elaborated that the average score in the firm’s CX Index™ for US digital retailers decreased from the prior year, with no retailer breaking through the 85th percentile to make it into the “excellent” category.

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The One Thing You Need Know about IoT and Software Testing

5/23/19 / by Richard Bradshaw posted in DevOps, IoT Testing, Test automation, software testing, digital automation intelligence, digital transformation

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Yupp, you’ve guessed it, HTTP. HyperText Transfer Protocol (HTTP/HTTPS) is the go-to language for IoT devices, in that it’s the protocol used when devices talk to each other via the internet. I know what you are thinking: what about everything we’ve heard about security in the news? Surely there is nothing more important than security in IoT? Security was a close second for me when deciding the most important thing about testing, but here’s why HTTP pipped it to the finish line…

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Enterprise-Grade QA on a Budget

5/21/19 / by Gareth Smith posted in DevOps, Test automation, software testing, digital automation intelligence, digital transformation

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We operate in a continuous delivery world in which a seamless customer experience is paramount. Regardless of whether you’re a global Fortune 500 organization or a fast-growing startup, failing to deliver a digital experience that delights your users is a critical mistake you can’t afford to make.

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Meet Us at the Gartner AADI Summit on 20–21 May

5/16/19 / by Alex Painter posted in digital automation intelligence, customer experience optimization, digital transformation

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Digital transformation, AI, robotic process automation, and aligning an agile IT capability with business outcomes. These are all topics that are close to our heart.

That’s why we’re Platinum sponsors of the Gartner Application Architecture, Development & Integration Summit in London on 20 to 21 May 2019.

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The Performance Imperative

5/7/19 / by Candice Arnold posted in Customer Experience, digital automation intelligence, intelligent automation, robotic process automation, digital transformation

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Today’s complex, digital world relies on computer systems and software and downtime is more than an inconvenience—in many industries, it’s a critical failure that can have a lasting, negative impact on customer experience, the corporate brand and the bottom line.

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