Industry Applications
Industry Applications
by Gareth Smith, on 9/8/20
ZDNet’s Joe McKendrick recently wrote, “The quality of UX will make or break the success of an application or system, regardless of how many advanced features and functions are built …
Read Storyby Tara McLaughlin, on 9/1/20
Today’s modern military relies greatly on advanced technologies in its weaponry and operations to appropriately protect against adversaries. While these technologies enable strategic military advantages, the digital age has also …
Read Storyby Gareth Smith, on 8/26/20
Today, Eggplant released the latest version of our Digital Automation Intelligence (DAI) platform with new enhancements to further streamline and automate the entire testing life cycle. We believe that, in …
Read Storyby Eggplant, on 8/18/20
Providing a seamless customer experience across desktop, mobile, tablet and voice is a critical requirement of a customer-focused strategy. In fact according to Aberdeen Investment, “companies with well-defined omnichannel customer …
Read Storyby Eggplant, on 8/11/20
As more products and services are deployed on the web, this presents new challenges and opportunities to measure user experience on a large scale. While we all continue to adapt …
Read Storyby Eggplant, on 7/28/20
We have long held the convention that consumers are spoilt for choice when it comes to digital applications and will not tolerate apps that stifle their user experience. To prove …
Read Storyby Eggplant, on 7/21/20
The tumultuous year of 2020, from the pandemic to the supply chain disruption, has led to an accelerated digital revolution in the healthcare industry across the globe. Many of the …
Read Storyby Eggplant, on 7/14/20
Retail is an extremely competitive industry where a customer’s purchasing experience is just as important as the quality of the goods they procure. Behavioural scientists talk about the peak-end rule …
Read Storyby Eggplant, on 7/9/20
As we all continue to find a balance between working from home and transitioning into a new normal, user experience has become an even more crucial part of supporting customer …
Read Storyby Eggplant, on 6/30/20
Uptime is the performance measure customers and service users judge you on. But in today’s interconnected world, a good score is getting harder to achieve. We’ve moved on from systems …
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