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When seemingly disparate things can come together, the results are often that much better. Like a soccer team that draws players from different backgrounds—some coaching efforts can bring out the …

In the Internet age, making the best use of technology investments, rapidly spotting and addressing any performance issues or other roadblocks and ensuring customers have a high-quality experience that delights …

"The quality of your company’s software has a direct impact on the quality of your company’s financial results. You know it. Management knows it. And the importance of quality will …

With the Shift-Up series thus far, we have explored the importance of testing and thinking as a customer. The basic premise is that we need to add another dimension to …

Performance testing just got a lot easier. While delivering quality at scale is essential, simply setting up a performance test can be a challenging and time-consuming exercise, and then you …

Click. That’s the sound of a customer seeking out your competitor because your point-of-sale (POS) system didn’t deliver the experience they wanted or expected. You know that your QA teams …

No matter what industry you’re in, providing an exceptional digital experience to your customers is paramount. It’s particularly tricky in financial services, as more and more users ditch physical branch …

To keep up with DevOps, testing and QA teams typically adopt a shift-up approach to move quality further up the software development lifecycle. The goal is to complete system testing, …

Customer experience transformation is a key initiative for any business that wants to position itself for the 21st century. Two important concepts involve updating and digitizing technology, and creating persistent …

We're excited to bring you the release of Eggplant AI 2.1 with more support for DevOps, capabilities to help you prioritize the right user journeys, and enhanced coverage models. With …