---
title: Eggplant Blog | artificial intelligence (2)
description: artificial intelligence | Our software development experts share the latest trends, tips and insight to support your automation journey. (2)
---

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## [Testing the Future of Healthcare Interoperability](https://blog.eggplantsoftware.com/testing-the-future-of-healthcare-interoperability)

 by [Eggplant](https://blog.eggplantsoftware.com/author/eggplant), on 11/12/19 [Healthcare](https://blog.eggplantsoftware.com/topic/healthcare)[Test automation](https://blog.eggplantsoftware.com/topic/test-automation)[Performance testing](https://blog.eggplantsoftware.com/topic/performance-testing)[artificial intelligence](https://blog.eggplantsoftware.com/topic/artificial-intelligence)[continuous testing](https://blog.eggplantsoftware.com/topic/continuous-testing-y)[RPA](https://blog.eggplantsoftware.com/topic/rpa)

[![Testing the Future of Healthcare Interoperability](https://blog.eggplantsoftware.com/hubfs/Website%20Images/Healthcare%20Website%20Images/EMR%20logos/Untitled%20design%20(1).png)](https://blog.eggplantsoftware.com/testing-the-future-of-healthcare-interoperability)

When seemingly disparate things can come together, the results are often that much better. Like a soccer team that draws players from different backgrounds—some coaching efforts can bring out the …

[Read Story **](https://blog.eggplantsoftware.com/testing-the-future-of-healthcare-interoperability)

## [The Business Tester: An Answer to Today’s Digital Demands](https://blog.eggplantsoftware.com/the-business-tester-an-answer-to-todays-digital-demands)

 by [Eggplant](https://blog.eggplantsoftware.com/author/eggplant), on 7/4/19 [Test automation](https://blog.eggplantsoftware.com/topic/test-automation)[artificial intelligence](https://blog.eggplantsoftware.com/topic/artificial-intelligence)[intelligent automation](https://blog.eggplantsoftware.com/topic/intelligent-automation)[machine learning](https://blog.eggplantsoftware.com/topic/machine-learning)

[![The Business Tester: An Answer to Today’s Digital Demands](https://blog.eggplantsoftware.com/hubfs/The%20Business%20Tester_%20An%20Answer%20to%20Today%E2%80%99s%20Digital%20Demands%20blog.png)](https://blog.eggplantsoftware.com/the-business-tester-an-answer-to-todays-digital-demands)

In the Internet age, making the best use of technology investments, rapidly spotting and addressing any performance issues or other roadblocks and ensuring customers have a high-quality experience that delights …

[Read Story **](https://blog.eggplantsoftware.com/the-business-tester-an-answer-to-todays-digital-demands)

## [Shift-Up to the Edge](https://blog.eggplantsoftware.com/shift-up-to-the-edge)

 by [Eggplant](https://blog.eggplantsoftware.com/author/eggplant), on 4/3/19 [DevOps](https://blog.eggplantsoftware.com/topic/devops)[User Testing](https://blog.eggplantsoftware.com/topic/user-testing)[User experience testing](https://blog.eggplantsoftware.com/topic/user-experience-testing)[artificial intelligence](https://blog.eggplantsoftware.com/topic/artificial-intelligence)[digital automation intelligence](https://blog.eggplantsoftware.com/topic/digital-automation-intelligence)[shift up](https://blog.eggplantsoftware.com/topic/shift-up)[usability testing](https://blog.eggplantsoftware.com/topic/usability-testing)

[![Shift-Up to the Edge](https://blog.eggplantsoftware.com/hubfs/Blog%20Posts/Shift-Up%20to%20the%20Edge.jpg)](https://blog.eggplantsoftware.com/shift-up-to-the-edge)

"The quality of your company’s software has a direct impact on the quality of your company’s financial results. You know it. Management knows it. And the importance of quality will …

[Read Story **](https://blog.eggplantsoftware.com/shift-up-to-the-edge)

## [Testing for Emotional Outcomes: another Shift-Up Blog](https://blog.eggplantsoftware.com/testing-for-emotional-outcomes)

 by [Eggplant](https://blog.eggplantsoftware.com/author/eggplant), on 2/13/19 [DevOps](https://blog.eggplantsoftware.com/topic/devops)[User Testing](https://blog.eggplantsoftware.com/topic/user-testing)[Performance testing](https://blog.eggplantsoftware.com/topic/performance-testing)[User experience testing](https://blog.eggplantsoftware.com/topic/user-experience-testing)[artificial intelligence](https://blog.eggplantsoftware.com/topic/artificial-intelligence)[digital automation intelligence](https://blog.eggplantsoftware.com/topic/digital-automation-intelligence)[shift up](https://blog.eggplantsoftware.com/topic/shift-up)[usability testing](https://blog.eggplantsoftware.com/topic/usability-testing)

[![Testing for Emotional Outcomes: another Shift-Up Blog](https://blog.eggplantsoftware.com/hubfs/Testing%20for%20Emotional%20Outcomes%20another%20Shift-Up%20Blog.jpg)](https://blog.eggplantsoftware.com/testing-for-emotional-outcomes)

With the Shift-Up series thus far, we have explored the importance of testing and thinking as a customer. The basic premise is that we need to add another dimension to …

[Read Story **](https://blog.eggplantsoftware.com/testing-for-emotional-outcomes)

## [Effortless Performance Testing with Eggplant Performance 9.0](https://blog.eggplantsoftware.com/effortless-performance-testing)

 by [Gareth Smith](https://blog.eggplantsoftware.com/author/gareth-smith), on 12/18/18 [Load testing](https://blog.eggplantsoftware.com/topic/load-testing)[Performance testing](https://blog.eggplantsoftware.com/topic/performance-testing)[artificial intelligence](https://blog.eggplantsoftware.com/topic/artificial-intelligence)

[![Effortless Performance Testing with Eggplant Performance 9.0](https://blog.eggplantsoftware.com/hubfs/epp9.png)](https://blog.eggplantsoftware.com/effortless-performance-testing)

Performance testing just got a lot easier. While delivering quality at scale is essential, simply setting up a performance test can be a challenging and time-consuming exercise, and then you …

[Read Story **](https://blog.eggplantsoftware.com/effortless-performance-testing)

## [How Smart Testing Can Ensure a Smooth Shopping Experience](https://blog.eggplantsoftware.com/smart-testing-ensure-smooth-shopping-experience)

 by [Eggplant](https://blog.eggplantsoftware.com/author/eggplant), on 9/24/18 [Digital Experience](https://blog.eggplantsoftware.com/topic/digital-experience)[artificial intelligence](https://blog.eggplantsoftware.com/topic/artificial-intelligence)[intelligent automation](https://blog.eggplantsoftware.com/topic/intelligent-automation)[machine learning](https://blog.eggplantsoftware.com/topic/machine-learning)[POS testing](https://blog.eggplantsoftware.com/topic/pos-testing)[omnichannel testing](https://blog.eggplantsoftware.com/topic/omnichannel-testing)

[![How Smart Testing Can Ensure a Smooth Shopping Experience](https://blog.eggplantsoftware.com/hubfs/POS-webinar-EE.png)](https://blog.eggplantsoftware.com/smart-testing-ensure-smooth-shopping-experience)

Click. That’s the sound of a customer seeking out your competitor because your point-of-sale (POS) system didn’t deliver the experience they wanted or expected. You know that your QA teams …

[Read Story **](https://blog.eggplantsoftware.com/smart-testing-ensure-smooth-shopping-experience)

## [Delivering a Five-Star Digital Experience in Financial Services](https://blog.eggplantsoftware.com/five-star-digital-experience-financial-services)

 by [Eggplant](https://blog.eggplantsoftware.com/author/eggplant), on 9/6/18 [UI testing](https://blog.eggplantsoftware.com/topic/ui-testing)[User Testing](https://blog.eggplantsoftware.com/topic/user-testing)[Performance testing](https://blog.eggplantsoftware.com/topic/performance-testing)[artificial intelligence](https://blog.eggplantsoftware.com/topic/artificial-intelligence)[end-to-end testing](https://blog.eggplantsoftware.com/topic/end-to-end-testing)[Financial Services](https://blog.eggplantsoftware.com/topic/financial-services)[intelligent automation](https://blog.eggplantsoftware.com/topic/intelligent-automation)

[![Delivering a Five-Star Digital Experience in Financial Services](https://blog.eggplantsoftware.com/hubfs/Blog%20Posts/Deliver%20Five%20Star%20Digital%20Experience.jpg)](https://blog.eggplantsoftware.com/five-star-digital-experience-financial-services)

No matter what industry you’re in, providing an exceptional digital experience to your customers is paramount. It’s particularly tricky in financial services, as more and more users ditch physical branch …

[Read Story **](https://blog.eggplantsoftware.com/five-star-digital-experience-financial-services)

## [Link Real User Journeys and AI-Assisted Techniques to Improve Quality](https://blog.eggplantsoftware.com/link-real-user-journeys-and-ai-assisted-techniques-to-improve-quality)

 by [Eggplant](https://blog.eggplantsoftware.com/author/eggplant), on 8/22/18 [DevOps](https://blog.eggplantsoftware.com/topic/devops)[User Testing](https://blog.eggplantsoftware.com/topic/user-testing)[User experience testing](https://blog.eggplantsoftware.com/topic/user-experience-testing)[artificial intelligence](https://blog.eggplantsoftware.com/topic/artificial-intelligence)[digital automation intelligence](https://blog.eggplantsoftware.com/topic/digital-automation-intelligence)

[![Link Real User Journeys and AI-Assisted Techniques to Improve Quality](https://blog.eggplantsoftware.com/hubfs/Blog%20Posts/Link%20Real%20User%20Journeys%20and%20AI-Assisted%20Techniques%20to%20Improve%20Quality.jpg)](https://blog.eggplantsoftware.com/link-real-user-journeys-and-ai-assisted-techniques-to-improve-quality)

To keep up with DevOps, testing and QA teams typically adopt a shift-up approach to move quality further up the software development lifecycle. The goal is to complete system testing, …

[Read Story **](https://blog.eggplantsoftware.com/link-real-user-journeys-and-ai-assisted-techniques-to-improve-quality)

## [Transforming Customer Experiences With Eggplant](https://blog.eggplantsoftware.com/transforming-customer-experiences-with-eggplant)

 by [Eggplant](https://blog.eggplantsoftware.com/author/eggplant), on 8/14/18 [User Testing](https://blog.eggplantsoftware.com/topic/user-testing)[Performance testing](https://blog.eggplantsoftware.com/topic/performance-testing)[User experience testing](https://blog.eggplantsoftware.com/topic/user-experience-testing)[artificial intelligence](https://blog.eggplantsoftware.com/topic/artificial-intelligence)[Selenium](https://blog.eggplantsoftware.com/topic/selenium)[shift up](https://blog.eggplantsoftware.com/topic/shift-up)[customer experience optimization](https://blog.eggplantsoftware.com/topic/customer-experience-optimization)

[![Transforming Customer Experiences With Eggplant](https://blog.eggplantsoftware.com/hubfs/Eggplant%20Update%20June/Hubspot-LP.jpg)](https://blog.eggplantsoftware.com/transforming-customer-experiences-with-eggplant)

Customer experience transformation is a key initiative for any business that wants to position itself for the 21st century. Two important concepts involve updating and digitizing technology, and creating persistent …

[Read Story **](https://blog.eggplantsoftware.com/transforming-customer-experiences-with-eggplant)

## [Introducing Eggplant AI 2.1 and New Accelerators](https://blog.eggplantsoftware.com/introducing-eggplant-ai-2.1)

 by [Gareth Smith](https://blog.eggplantsoftware.com/author/gareth-smith), on 7/12/18 [artificial intelligence](https://blog.eggplantsoftware.com/topic/artificial-intelligence)[real user monitoring](https://blog.eggplantsoftware.com/topic/real-user-monitoring)

[![Introducing Eggplant AI 2.1 and New Accelerators](https://blog.eggplantsoftware.com/hubfs/AdobeStock_152127318.jpeg)](https://blog.eggplantsoftware.com/introducing-eggplant-ai-2.1)

We're excited to bring you the release of Eggplant AI 2.1 with more support for DevOps, capabilities to help you prioritize the right user journeys, and enhanced coverage models. With …

[Read Story **](https://blog.eggplantsoftware.com/introducing-eggplant-ai-2.1)

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