Eggplant Blog

Michael Giacometti

Michael Giacometti is the Director of Product Marketing at Eggplant. With more than 20 years of experience, he is an internationally recognized leader in QA. Michael was a co-founder of Class I.Q. (now part of IBM Greenhat), has designed features for HP ALM, and developed licensed QA products for Cognizant. In addition to speaking at several conferences, Michael has published white papers on the future of QA, and has led several, large-scale QA and digital assurance transformations within the Fortune 100.
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Recent Posts

Stop Talking About Tech.  Talk About Culture.

11/19/19 / by Michael Giacometti posted in DevOps

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DevOps code is a cultural and collaborative phenomenon. It is not about using tools to get code from point A to point B. It is not about making sure you are using the latest and greatest cloud-based, on-prem, mobile solutions, so code keeps moving through a release pipeline, and stakeholders keep getting notifications to the same effect. It is not about fancy dashboards, either.

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The New User Interface

10/22/19 / by Michael Giacometti posted in automated testing, DevOps, Digital Experience

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Say the words “User Interface,” and what comes to mind immediately to most people is a graphical interface accessed by Tablet, Laptop, or Mobile.  People generally do not think about wearables, scanners at your Supermarket, medical devices, or even your Internet-enabled toaster having a User Interface, but they do.

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Eggplanet wrap-up: The Future is Now

10/11/19 / by Michael Giacometti posted in shift up, Eggplanet, Future of Work

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Eggplant held its inaugural Eggplanet Conference this week in Philadelphia at the Philadelphia Academy of Fine Arts (PAFA). We had hundreds of attendees from around the world, from all sorts of different companies.  Attendees were encouraged that QA Testers were needed more than ever in the age of AI.  They were empowered to be the change in their organizations and put their Customers at the center of their universe.  They felt energized that they were a key part of the future of QA!

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Uniting to Rid the World of Bad Software

10/8/19 / by Michael Giacometti

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Today is an exciting day for the Eggplant Family. Professionals, Teachers, and  Students, all of us Software Users, gather together in Philadelphia at the inaugural Eggplanet US conference. People working in Government, Banking, Healthcare, Retail, and Higher Education will share stories, best practices, and experiences. Everyone teaching, listening, and learning in pursuit of a central goal: to rid the world of bad software.

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The Hidden Cost of Automated Testing

9/24/19 / by Michael Giacometti

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Automated Testing is a requirement if your organization is going to do DevOps at scale. Testing is too vast and complex to be done by humans without support.

There is always a fine line between managing the costs of an Automated Testing Team and ensuring that the organization is seeing a return on its investment. Automated Testing, regardless of if you are using a licensed or open-source testing tool, has hidden costs. The license costs are just the most obvious.

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Three Keys to a better Omni-channel Black Friday and Cyber Monday

8/20/19 / by Michael Giacometti posted in Cyber Monday, DevOps, Black Friday, Retail, Performance Engineering, loadtest

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The trends from the last several years are clear: Retailers are reaping the rewards by providing an Omni-Channel experience on Black Friday and Cyber Monday. According to CNBC, Cyber Monday in 2018 experienced a 19.3% Year on Year increase in Sales with a record $7.9 billion while retailers pulled in $6.22 billion and a further $3.7 billion in sales on Black Friday and Thanksgiving respectively.

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The DevOps Disconnect

8/6/19 / by Michael Giacometti posted in automated testing, DevOps, continuous testing, digital transformation

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Lack of communication is often cited as the biggest problem Business have when implementing DevOps.  This would be communication between co-located teams where the team just doesn’t talk, teams across geographies where time zones come into play, even where the IT and Business just will not discuss things.  Indeed, there are many places where a lack of communication can cause DevOps to fail.

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5 Takeaways from Putting Intelligence into your Continuous Testing

7/30/19 / by Michael Giacometti posted in automated testing, Customer Experience, DevOps, AI, continuous testing

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On July 23, 2019, Antony Edwards, COO of Eggplant, and Diego Lo Giudice, VP Principal Analyst at Forrester, conducted a webinar on “Putting Intelligence into your Continuous Testing.” 

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Doing More with Less

7/25/19 / by Michael Giacometti posted in automated testing, DevOps, software testing, AI, digital transformation, Augmented Intelligence

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Daniel Priestly points to “Illusion of Limited Resources” as the number one limiting factor to holding you back from becoming a Key Person of Influence.  It is the same fallacy that holds organizations back from progress. 

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AI and the Rise of the Business Tester

7/22/19 / by Michael Giacometti posted in DevOps, Test automation, digital automation intelligence, continuous testing, quality testing, intelligent automation, digital transformation, Automation Best Practices, business tester

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We are in a Digital Testing Epoch.  Are you ready?

The Digital Testing Epoch will be one that divides some Testing organizations who rely upon outdated tactics against those that embrace new technology, methodologies, and are very agile.

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