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John Bates

John Bates

Dr. John Bates is the CEO of Eggplant, a visionary technologist and highly accomplished business leader. He's also the author of the book “Thingalytics: Smart Big Data Analytics for the Internet of Things.”

Recent Posts by John Bates:

by John Bates, on 12/15/20

For many of us, 2020 has been one of the toughest years in memory. Pretty much every aspect of our lives has been touched by the pandemic. Those of us …

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by John Bates, on 6/18/20 DevOpsTest automationsoftware testing

As regular readers of this blog know, Eggplant is transforming the world of intelligent test automation and our mission is to rid the world of bad software. We continue to …

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by John Bates, on 3/27/20 Healthcaresoftware testingEMR testingdigital transformation

With the global pandemic and economic crisis unfolding around us, technology can and should help manage the unforeseen complicated challenges society now faces. As a technology company, we know there has …

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by John Bates, on 1/14/20 Customer ExperienceFinancial Services

According to a research report by CB Insights, The Challenger Bank Playbook, “Challenger banks first made in-roads with consumers who lost faith in institutional firms following the global financial crisis.” These …

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by John Bates, on 1/7/20 robotic process automationAutomotive

2020 is now upon us and industry analysts and experts are buzzing with predictions for what we can expect from technology in the years ahead. At Eggplant, we believe the …

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by John Bates, on 12/23/19 software testingUser experience testingusability testingdigital transformationdigital twin

2019 was a banner period for technology innovations, with the rise of 5G networks, increased adoption of biometrics, advances in robotics, and new regulations paving the way for more widespread …

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by John Bates, on 11/28/19 Customer Experiencewebsite performanceecommerceRetail

Deloitte’s annual Holiday Survey of Consumers found that online is king when it comes to the 2019 holiday shopping season. According to the report, consumers of all ages are more …

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by John Bates, on 11/21/19 Test automationcontinuous testingFinancial Servicesintelligent automation

In the highly competitive trading environment, instant access to market information is the ultimate end game. Proof of this can be seen in the industry backlash the New York Stock …

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by John Bates, on 10/31/19 Customer Experiencedigital transformation

“The collapse of Thomas Cook, one of the most high-profile company failures in the history of the travel industry, will be pored over by analysts for years to come.” This …

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by John Bates, on 9/3/19 continuous testing

It’s a digital world and changing consumer and user demands necessitate that websites, apps and programs deliver an experience that delights users. Those companies that can’t deliver on these expectations …

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