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Candice Arnold

Candice Arnold

Named as one of the Top 50 most Influential Women in the UK Channel and shortlisted as CRN's marketeer of year 2018, Candice firmly believes that Marketing breathes life into brands and services, and loves helping clients make their workforce more productive with technology. Candice is a Fellow of the Institute of Sales & Marketing Management (UK).

Recent Posts by Candice Arnold:

by Candice Arnold, on 12/31/19 Customer ExperienceDevOpsTest automationdigital transformation

In a recent column in MIT Sloan Management Review, Thomas H. Davenport and Andrew Spanyi wrote, “The evidence is piling up that organization-wide digital transformation is challenging for many organizations.” The authors go …

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by Candice Arnold, on 12/17/19 Test automationintelligent automation

In a recent InformationWeek on the evolution of IT success metrics, Lisa Morgan outlines something Eggplant has long espoused: it’s critical that the IT department’s KPIs align with business goals in order …

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by Candice Arnold, on 12/3/19 Test automation

For a second consecutive year, Eggplant has been named a Leader in the Gartner Magic Quadrant for Software Test Automation! The Eggplant Platform delivers value by focusing on four key …

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by Candice Arnold, on 11/14/19 continuous testingdigital transformationRetail

A recent ZDNet article by Joe McKendrick states, “Business leaders are losing patience…they are leaning on their IT departments harder and harder, pressing for more and faster delivery of software that will …

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by Candice Arnold, on 11/7/19 website performancecontinuous testing

Earlier in October news broke that Twitter and Tweetdeck—the platform’s widely used dashboard management app—were experiencing a performance issue that made users unable to login or access the platform. At first, this might seem like a mild inconvenience particularly …

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by Candice Arnold, on 10/24/19 Customer ExperienceDevOpsRetail

In a recent Eggplant survey on retail trends it was apparent that companies are facing some common challenges in delivering a high-quality digital experience. Nearly every retailer we surveyed recognizes …

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by Candice Arnold, on 10/15/19 omnichannel testingecommerceRetail

Forever 21 recently made headlines after filing for bankruptcy and announcing plans to close as many as 350 stores. The move is the latest in a series of seemingly successful …

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by Candice Arnold, on 6/18/19 Customer Experiencecontinuous testingFinancial Servicesintelligent automation

Poor customer experience is costing financial institutions $10 billion in revenue annually, according to an industry report released earlier this year. It’s a staggering figure that underscores how critical it …

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by Candice Arnold, on 6/13/19 digital automation intelligenceintelligent automationdigital transformation

In previous MythBusters posts, we’ve debunked the notion that testing is solely a compliance function and examined how AI is delivering value in testing today. In this blog, we’ll explore …

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by Candice Arnold, on 6/10/19 Customer Experiencecontinuous testingintelligent automation

Quality. It’s what everyone involved in designing, building, testing, and maintaining software strives to deliver. And it was very much the common thread running through our inaugural Eggplanet conference in …

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