Eggplant Blog

Customer Experience Optimization for Better Business Outcomes

3/28/19 / by Alex Painter posted in Customer Experience, Test automation, digital automation intelligence, real user monitoring, customer experience optimization, digital transformation

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Businesses want software that delights end users. Customer experience is the priority. But even as the requirement for ever better experiences grows, actually delivering on that requirement is getting harder.

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Test Automation Just Got More Intelligent

2/21/19 / by Peter Cherns posted in Test automation, intelligent automation

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There are two things you should know about the latest release of Eggplant AI, our intelligent test automation solution.

1: It will give you much greater insight into the quality of your releases.

2: It will make your testing process more focused and more efficient.

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Don’t Test the Code, Test the Business

5/24/18 / by John Bates posted in Digital Experience, Test automation, User Testing, User experience testing, continuous integration, continuous delivery

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Quality assurance (QA) used to be a compliance activity. You were releasing a product and needed to test it and stamp it “approved.” QA was about testing that the code worked. You might manually test the code. You might have even tried some automation — coding a set of test scripts that would try to capture regressions or errors that you had eradicated in the past, but which somehow crept back in. All in all, you were reasonably satisfied that you achieved a level of test coverage that met your goals. Then, you put your code into production and crossed your fingers that nothing went wrong. And if it did, you tried to fix it as quickly as humanly possible.

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A Babel Fish for Testing

5/2/18 / by John Bates posted in Digital Experience, Test automation, User Testing, continuous integration, continuous delivery

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It used to be that software testers could test their applications on just one platform, and only have to worry about testing that the code worked.

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Better Bug Hunting for Improved Team Productivity: Announcing Eggplant AI 2.0

2/13/18 / by JB Brockman posted in Digital Experience, Test automation, User Testing, artificial intelligence, continuous delivery, digital automation intelligence

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We recently co-hosted a webinar with Bloor Research about the Future of Testing, and in it, we conducted an informal poll about artificial intelligence (AI) and testing. When we asked what everyone thought the biggest advantage was to incorporating AI into a test automation strategy, attendees overwhelmingly selected team productivity and efficiency.

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Are You Ready for the Future of Testing?

1/31/18 / by JB Brockman posted in DevOps, Test automation, User Testing, artificial intelligence, continuous delivery, digital automation intelligence

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The focus on artificial intelligence (AI) in general, in technology, and particularly in testing, is prompting organizations worldwide to take it seriously. It’s hard to ignore AI’s potential benefits, including improved productivity and efficiency, fewer defects, a better UX, and happy customers. And with DevOps and continuous delivery here to stay, staying relevant depends on keeping pace, which is why test automation is so critical.

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"Only intelligent automation in testing will deliver disruption."

10/18/17 / by JB Brockman posted in App testing, test automation tools, Digital Experience, Test automation, AI

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We recently commissioned a study of 750 development team leaders in the UK and the U.S. to gauge the extent of the pressure today’s organizations are experiencing with respect to app development. On the same day that we announced our App Gap research results—revealing that almost half of businesses feel the pressure to launch often untested apps—we hosted the first in our series of our Digital Automation Intelligence Roadshows.

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Avoid the App Scrap Heap

9/25/17 / by John Bates posted in App testing, Customer Experience, Digital Experience, Test automation, UI testing, AI

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You can find 28 million apps on Google Play and 22 million in Apple’s App Store. Yet, nearly one in four people who download an app use it only once. Apps are incredibly slow under certain circumstances, don’t work in key parts of the workflow, and have less-than-optimal usability. The app scrap heap is growing because many organizations are still testing to ensure code quality, not a superior user experience (UX).

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[Video Interview] Testing Must Change to Support Mobile & IoT

5/2/17 / by Milli d'Hangest d'Yvoy posted in Customer Experience, DevOps, Digital Experience, IoT Testing, Quality assurance, Test automation, User Testing, Mobile testing, software testing

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TestPlant CTO, Antony Edwards, was interviewed by Mobile World Live at Mobile World Congress in Barcelona this year. Antony talks about the key trends in mobile and IoT, and how testing needs to change in order to be more focused on UX. 

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Black Friday - can your website handle it?

11/8/16 / by Tom Miseur posted in Cyber Monday, Load testing, Test automation, Black Friday, Performance testing, Web Performance

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It's that time of year again! Despite its questionable origins, Black Friday and the rush to find fantastic deals online doesn't seem to be slowing down at all... but can the same be said about your eCommerce website?

Black Friday, and, lest we forget the potentially more relevant Cyber Monday, are two very important dates for online retailers seeking to maximize profits. Site downtime has the potential to wipe millions of dollars off profits, especially if that downtime lands during the peak of the rush. However, outright downtime is not the only thing retailers should worry about.

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