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In early 2017, US grocery chain Winn-Dixie invested $7 million to improve its website but overlooked a critical component: testing to ensure it was accessible to people with disabilities. This …

What happens when a good idea is poorly implemented? A recent article reported on a catastrophic catalog of errors in Electronic Health Records (EHRs) in the US. Tests were missed …

"The quality of your company’s software has a direct impact on the quality of your company’s financial results. You know it. Management knows it. And the importance of quality will …

Businesses want software that delights end users. Customer experience is the priority. But even as the requirement for ever better experiences grows, actually delivering on that requirement is getting harder …

When people are angry, they have always taken to the streets to protest. They still do. But the internet offers an alternative forum in which to voice strong opinions. So …

Whenever you enter the healthcare system, technology is all around. And you have to trust it. The highly trained medical staff have all been through rigorous testing to ensure they …

There is a self-perpetuating stereotype in the world of software testing and development. It’s very much a man’s world. As VP People at Eggplant, it’s a view that I’m constantly …

You’ve tested the latest release of your application, and it works just fine. From a functional perspective, it does everything it’s supposed to. But what if the user experience has …

Any marketing campaign is only as strong as its weakest link. No matter how effective ads, emails, and landing pages are, they depend on the rest of the conversion funnel …

There are two things you should know about the latest release of Eggplant AI, our intelligent test automation solution. 1: It will give you much greater insight into the quality …