Eggplant Blog

Tech Performance: The Ultimate Financial Currency

11/21/19 / by John Bates posted in Test automation, continuous testing, Financial Services, intelligent automation

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In the highly competitive trading environment, instant access to market information is the ultimate end game.  

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Stop Talking About Tech.  Talk About Culture.

11/19/19 / by Michael Giacometti posted in DevOps

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DevOps code is a cultural and collaborative phenomenon. It is not about using tools to get code from point A to point B. It is not about making sure you are using the latest and greatest cloud-based, on-prem, mobile solutions, so code keeps moving through a release pipeline, and stakeholders keep getting notifications to the same effect. It is not about fancy dashboards, either.

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Survey Says: Business Leaders Clamoring for Continuous Delivery

11/14/19 / by Candice Arnold posted in continuous delivery, continuous testing, business outcomes, digital transformation, Retail

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A recent ZDNet article by Joe McKendrick states, “Business leaders are losing patience…they are leaning on their IT departments harder and harder, pressing for more and faster delivery of software that will keep their companies in the digital race. They like what IT is delivering, but the challenge for IT managers is to step up the pace of delivery with as few glitches as possible.”  

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Testing the Future of Healthcare Interoperability

11/12/19 / by Antony Edwards posted in Healthcare, Test automation, Performance testing, AI, continuous testing, RPA

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In a recent joint announcement from Amazon, Google, IBM, Microsoft, Oracle and Salesforce, the companies stated, “The healthcare industry is at a turning point. Patients and providers are eager for advances in value-based care, patient engagement, and machine learning as they look to usher in a new era of constantly-improving health outcomes and well-being. Interoperability is key to removing the barriers between the healthcare industry and the future it seeks to build.” 

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Always-On Social Media Users Have no Patience for Platform Outages

11/7/19 / by Candice Arnold posted in continuous delivery, website performance, continuous testing, continuous monitoring

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Earlier in October news broke that Twitter and Tweetdeck—the platform’s widely used dashboard management appwere experiencing a performance issue that made users unable to login or access the platform. At first, this might seem like a mild inconvenience particularly when compared to airline outages or issues with mission-critical systems in industries like defense or healthcare.  

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A Day in the Life of a Digital Disruptor

11/6/19 / by John Crouch posted in User experience testing, continuous delivery, continuous testing

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Discover How Eggplant is Helping SAS Modernize for the World of Continuous Delivery.

 

For 43 years, SAS has helped organizations worldwide capitalize on their information and drive business value by leveraging data to make better decisions faster. Not only are we a leader in business analytics software and services, we are the largest independent business intelligence vendor in a market where many have been acquired by larger enterprises.

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What Brands Can Learn from Thomas Cook's Demise

10/31/19 / by John Bates posted in Customer Experience, business outcomes, digital transformation

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“The collapse of Thomas Cook, one of the most high-profile company failures in the history of the travel industry, will be pored over by analysts for years to come.” This according to an article by PhocusWire’s Kevin May but it’s a sentiment shared by countless other media members, Thomas Cook employees, and the 150,000 people stranded by the company’s disintegration.

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Why Digital Transformation Demands A Business Reeingeneering

10/29/19 / by Antony Edwards posted in DevOps, AI, business outcomes, machine learning, digital transformation

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Digital transformation is a top enterprise buzzword—and for good reason. As companies across every sector embrace cloud, AI, machine learning, the IoT and other technologies, it’s clear that the future belongs to those who can effectively harness digital technology to drive business outcomes.

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Why AI Offers Brands a Bridge over the IT Skills Gap

10/24/19 / by Candice Arnold posted in Customer Experience, DevOps, AI, Retail

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In a recent Eggplant survey on retail trends it was apparent that companies are facing some common challenges in delivering a high-quality digital experience. Nearly every retailer we surveyed recognizes the importance of evaluating how the user experience impacts business outcomes, yet 30% have a drop off rate of 50% or more on online properties.

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The New User Interface

10/22/19 / by Michael Giacometti posted in test automation tools, DevOps, Digital Experience

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Say the words “User Interface,” and what comes to mind immediately to most people is a graphical interface accessed by Tablet, Laptop, or Mobile.  People generally do not think about wearables, scanners at your Supermarket, medical devices, or even your Internet-enabled toaster having a User Interface, but they do.

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