Eggplant Blog

What Brands Can Learn from Thomas Cook's Demise

10/31/19 / by John Bates posted in Customer Experience, business outcomes, digital transformation

0 Comments

 

“The collapse of Thomas Cook, one of the most high-profile company failures in the history of the travel industry, will be pored over by analysts for years to come.” This according to an article by PhocusWire’s Kevin May but it’s a sentiment shared by countless other media members, Thomas Cook employees, and the 150,000 people stranded by the company’s disintegration.

Read More

Why Digital Transformation Demands A Business Reeingeneering

10/29/19 / by Antony Edwards posted in DevOps, IOT, AI, business outcomes, machine learning, digital transformation

0 Comments

Digital transformation is a top enterprise buzzword—and for good reason. As companies across every sector embrace cloud, AI, machine learning, the IoT and other technologies, it’s clear that the future belongs to those who can effectively harness digital technology to drive business outcomes.

Read More

Why AI Offers Brands a Bridge over the IT Skills Gap

10/24/19 / by Candice Arnold posted in Customer Experience, DevOps, AI, QA, Retail

0 Comments

In a recent Eggplant survey on retail trends it was apparent that companies are facing some common challenges in delivering a high-quality digital experience. Nearly every retailer we surveyed recognizes the importance of evaluating how the user experience impacts business outcomes, yet 30% have a drop off rate of 50% or more on online properties.

Read More

The New User Interface

10/22/19 / by Michael Giacometti posted in automated testing, DevOps, Digital Experience

0 Comments

Say the words “User Interface,” and what comes to mind immediately to most people is a graphical interface accessed by Tablet, Laptop, or Mobile.  People generally do not think about wearables, scanners at your Supermarket, medical devices, or even your Internet-enabled toaster having a User Interface, but they do.

Read More

Brick and Mortar Woes Underscore that Retail’s Future Lies in Harnessing Digital - supporting new retail research

10/15/19 / by Candice Arnold posted in omnichannel testing, ecommerce, Retail

0 Comments

Forever 21 recently made headlines after filing for bankruptcy and announcing plans to close as many as 350 stores. The move is the latest in a series of seemingly successful brick and mortar retailers admitting defeat in the face of omnichannel trends—JCPenney, Abercrombie & Fitch, Kmart and Sears are just a few of the big-name brands to announce significant store closings in 2019.

Read More

Eggplanet wrap-up: The Future is Now

10/11/19 / by Michael Giacometti posted in shift up, Eggplanet, Future of Work

0 Comments

Eggplant held its inaugural Eggplanet Conference this week in Philadelphia at the Philadelphia Academy of Fine Arts (PAFA). We had hundreds of attendees from around the world, from all sorts of different companies.  Attendees were encouraged that QA Testers were needed more than ever in the age of AI.  They were empowered to be the change in their organizations and put their Customers at the center of their universe.  They felt energized that they were a key part of the future of QA!

Read More

Uniting to Rid the World of Bad Software

10/8/19 / by Michael Giacometti

0 Comments

Today is an exciting day for the Eggplant Family. Professionals, Teachers, and  Students, all of us Software Users, gather together in Philadelphia at the inaugural Eggplanet US conference. People working in Government, Banking, Healthcare, Retail, and Higher Education will share stories, best practices, and experiences. Everyone teaching, listening, and learning in pursuit of a central goal: to rid the world of bad software.

Read More

Software Testing in a Voice-Driven World

10/1/19 / by Antony Edwards posted in User Experience, software testing, User experience testing, voice recognition software

0 Comments

Over the next four years, Gartner predicts that 25 percent of employees will use voice to interact with applications in the workplace—up from less than 2 percent in 2019.   

Read More

The Hidden Cost of Automated Testing

9/24/19 / by Michael Giacometti

3 Comments

Automated Testing is a requirement if your organization is going to do DevOps at scale. Testing is too vast and complex to be done by humans without support.

There is always a fine line between managing the costs of an Automated Testing Team and ensuring that the organization is seeing a return on its investment. Automated Testing, regardless of if you are using a licensed or open-source testing tool, has hidden costs. The license costs are just the most obvious.

Read More

Why Continuous Intelligent Testing is Mission Critical for Mission Critical Systems

9/17/19 / by Gareth Smith posted in AI, Aerospace & Defense

0 Comments

In late July, news broke that researchers at Armis Labs had identified numerous vulnerabilities in an operating system known as VxWorks, leaving approximately 200 million devices vulnerable. Unfamiliar with VxWorks? You’re not alone—as Ben Seri, VP of research at Armis put it, “VxWorks is the most widely used operating system you may have never heard of.”

Read More

Check out our newsletter for the latest in Eggplant news, events, blogs, and more.

Lists by Topic

see all