The trends from the last several years are clear: Retailers are reaping the rewards by providing an Omni-Channel experience on Black Friday and Cyber Monday. According to CNBC, Cyber Monday …

Lack of communication is often cited as the biggest problem Business have when implementing DevOps. This would be communication between co-located teams where the team just doesn’t talk, teams across …

On July 23, 2019, Antony Edwards, COO of Eggplant, and Diego Lo Giudice, VP Principal Analyst at Forrester, conducted a webinar on “Putting Intelligence into your Continuous Testing.” The webinar …

Daniel Priestly points to “Illusion of Limited Resources” as the number one limiting factor to holding you back from becoming a Key Person of Influence. It is the same fallacy …

We are in a Digital Testing Epoch. Are you ready? The Digital Testing Epoch will be one that divides some Testing organizations who rely upon outdated tactics against those that …

If you ask the average CEO to rate how important digital transformation is to their business, chances are it would crack the top five—if not take the number one spot …

In the Internet age, making the best use of technology investments, rapidly spotting and addressing any performance issues or other roadblocks and ensuring customers have a high-quality experience that delights …

Forrester has recently heralded the rise the of the ‘Business Tester’ in response to consumers increased demand for flawless digital products. We believe this is more than just a trend, …

Marketers use a lot of images on websites. They’re needed to show off products. They’re used for ads and promotions. They form key parts of attractive designs, carefully calculated to …

Poor customer experience is costing financial institutions $10 billion in revenue annually, according to an industry report released earlier this year. It’s a staggering figure that underscores how critical it …