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by Mike Wager, on 5/18/21 website performanceRetailBlack Friday

When Black Friday comes around, how confident are you that your website can withstand a huge online traffic surge of shoppers looking for the best deals on the internet? There …

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by Tara McLaughlin, on 2/23/21 omnichannel testingecommerceRetail

Close your eyes and imagine the year is 2019. You’re in immediate need of a new pair of running shoes. Your trusted favorite pair has finally given up the ghost, …

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by Eggplant, on 11/10/20 Test automationPOS testingdigital transformationRetail

Black Friday is traditionally lauded as one of retail’s most profitable days, but in reality consumers are increasingly relying on eCommerce channels for their shopping needs year round. As the …

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by Eggplant, on 5/19/20 Mobile testingomnichannel testingecommerceRetail

Though we may have grown accustomed to transitioning over to a more digitized way of living over the last couple of weeks, it’s safe to say that our new normal …

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by Eggplant, on 4/9/20 Load testingPerformance testingecommerceRetail

The coronavirus pandemic has changed all facets of our lives, ranging from how we work to how we relax to how our children learn. There are countless implications of this, …

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by Eggplant, on 11/28/19 Customer Experiencewebsite performanceecommerceRetail

Deloitte’s annual Holiday Survey of Consumers found that online is king when it comes to the 2019 holiday shopping season. According to the report, consumers of all ages are more …

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by Eggplant, on 11/14/19 continuous testingdigital transformationRetail

A recent ZDNet article by Joe McKendrick states, “Business leaders are losing patience…they are leaning on their IT departments harder and harder, pressing for more and faster delivery of software …

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by Eggplant, on 10/24/19 Customer ExperienceDevOpsRetail

In a recent Eggplant survey on retail trends it was apparent that companies are facing some common challenges in delivering a high-quality digital experience. Nearly every retailer we surveyed recognizes …

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by Eggplant, on 10/15/19 omnichannel testingecommerceRetail

Forever 21 recently made headlines after filing for bankruptcy and announcing plans to close as many as 350 stores. The move is the latest in a series of seemingly successful …

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by Eggplant, on 8/27/19 App testingPerformance testingRetail

On June 18, many Google Calendar users worldwide got an unexpected surprise when logging into the app—an error message. The issue was resolved approximately three hours later but, as anyone …

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