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by Eggplant, on 5/23/19 DevOpsIoT TestingTest automationsoftware testingdigital automation intelligencedigital transformation

Yupp, you’ve guessed it, HTTP. HyperText Transfer Protocol (HTTP/HTTPS) is the go-to language for IoT devices, in that it’s the protocol used when devices talk to each other via the …

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by Gareth Smith, on 5/21/19 DevOpsTest automationsoftware testingdigital automation intelligencedigital transformation

We operate in a continuous delivery world in which a seamless customer experience is paramount. Regardless of whether you’re a global Fortune 500 organization or a fast-growing startup, failing to …

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by Eggplant, on 5/16/19 digital automation intelligencecustomer experience optimizationdigital transformation

Digital transformation, AI, robotic process automation, and aligning an agile IT capability with business outcomes. These are all topics that are close to our heart. That’s why we’re Platinum sponsors …

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by Eggplant, on 5/7/19 Customer Experiencedigital automation intelligenceintelligent automationrobotic process automationdigital transformation

Today’s complex, digital world relies on computer systems and software and downtime is more than an inconvenience—in many industries, it’s a critical failure that can have a lasting, negative impact …

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by Eggplant, on 4/30/19 Customer Experiencedigital automation intelligenceintelligent automationrobotic process automationdigital transformation

Wikipedia will tell you that “software testing is an investigation conducted to provide stakeholders with information about the quality of the software product or service under test.” While technically accurate, …

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by Eggplant, on 4/17/19 Customer Experiencedigital automation intelligenceintelligent automationrobotic process automationdigital transformation

A recent SD Times article suggested that AI is not delivering tangible testing improvements, cautioning “…customers need to realize there’s probably more hype than reality in most of what test …

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by Eggplant, on 4/16/19 Customer Experiencedigital automation intelligenceintelligent automationrobotic process automationdigital transformation

A recent Forbes Insights survey confirmed that there is strong C-Suite interest in artificial intelligence, with eighty percent of CEOs and eighty-five percent of IT leaders pointing to AI as …

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by Gareth Smith, on 4/9/19 Customer Experiencedigital automation intelligenceintelligent automationdigital transformation

In early 2017, US grocery chain Winn-Dixie invested $7 million to improve its website but overlooked a critical component: testing to ensure it was accessible to people with disabilities. This …

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by Eggplant, on 4/4/19 Healthcareend-to-end testingdigital transformation

What happens when a good idea is poorly implemented? A recent article reported on a catastrophic catalog of errors in Electronic Health Records (EHRs) in the US. Tests were missed …

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by Eggplant, on 3/28/19 Customer ExperienceTest automationdigital automation intelligencereal user monitoringcustomer experience optimizationdigital transformation

Businesses want software that delights end users. Customer experience is the priority. But even as the requirement for ever better experiences grows, actually delivering on that requirement is getting harder …

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