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by Eggplant, on 7/2/18 Load testingPerformance testingreal user monitoringsynthetic monitoring

While it may seem like a distant prospect, Black Friday is coming and retailers are busy preparing for the busiest shopping period of the year. The holiday season is normally …

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by Eggplant, on 6/20/18 software testingUser experience testing

Some of my customers are trying to design an automated script to perform specific workflows with a predicted outcome. Unfortunately, the automated workflow they want to execute has many variations …

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by Eggplant, on 5/31/18 DevOpsUser TestingUser experience testingartificial intelligenceshift up

This is Michael's third blog in his Shift Up series. You can read the first blog here and second blog here. On May 21, 2018, Bank of America announced that …

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by Eggplant, on 5/24/18 Digital ExperienceTest automationUser TestingUser experience testing

Quality assurance (QA) used to be a compliance activity. You were releasing a product and needed to test it and stamp it “approved.” QA was about testing that the code …

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by Eggplant, on 5/17/18 software testing

Note: Test engineer Reena Kuni and software engineer Bekki Freeman also contributed to this blog. On the Eggplant Functional team, the relationship between Dev and QA is very collaborative. We …

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by Eggplant, on 5/2/18 Digital ExperienceTest automationUser Testing

It used to be that software testers could test their applications on just one platform, and only have to worry about testing that the code worked. Now, with the proliferation …

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by Eggplant, on 4/25/18 User Testingshift up

It’s no secret that the digital revolution is quickly changing the way businesses and customers interact with each other. Like Blockbuster, companies that don’t understand the evolving needs and tastes …

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by Eggplant, on 4/19/18 App testingUser TestingPerformance testingUser experience testing

This week, I'm making what many consider a life-altering, religious change. I’m switching from Android to an iPhone. I had an iPhone 3GS years ago and it worked well enough, …

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by Eggplant, on 4/11/18 Digital ExperienceQuality assuranceUser Testingartificial intelligencedigital automation intelligenceshift up

Sometimes I feel as if I’m the Forrest Gump of quality assurance (QA). Since 1998, I’ve been through the beginning of automated integration testing and service virtualization through being a …

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by Eggplant, on 4/4/18 Quality assuranceUI testingUser Testingsoftware testing

Note: Test engineers Reena Kuni and Jeannette Smith also contributed to this blog. “Works on my machine.” Yes, I’ve said it. Yes, I’ve groaned at myself as soon as it …

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