In a recent joint announcement from Amazon, Google, IBM, Microsoft, Oracle and Salesforce, the companies stated, “The healthcare industry is at a turning point. Patients and providers are eager for advances in value-based care, patient engagement, and machine learning as they look to usher in a new era of constantly-improving health outcomes and well-being. Interoperability is key to removing the barriers between the healthcare industry and the future it seeks to build.”
A year ago, we brought you Performance Matters, our one-day conference in London. Alongside web performance topics and case studies, we talked about intelligent test automation, big data, and how we saw these worlds converging.
A lot has happened in a year. And at Eggplanet, this year’s Eggplant conference in London on 6 June, we have a lot more to show you.
The focus of software testing is changing. It's been moving away from simply checking that an application meets technical requirements and towards ensuring that it delivers better user experiences and business outcomes.
Or at least that's what we'd all like to believe.
The reality is that capabilities can lag behind the desire for change, and not everyone can agree on how best to represent the voice of the customer in the testing process.
We live in a digital world, with software permeating every aspect of our everyday lives. And businesses are waking up to the fact that the quality of that software is critical to their very existence.
This is where Continuous Quality Meets Business Outcomes, and it’s the theme of our inaugural Eggplanet Europe on 6 June, London.
Businesses want software that delights end users. Customer experience is the priority. But even as the requirement for ever better experiences grows, actually delivering on that requirement is getting harder.
Whenever you enter the healthcare system, technology is all around.
And you have to trust it.
The highly trained medical staff have all been through rigorous testing to ensure they are able to deliver the best possible care. And you probably expect the same from the huge range of technology they use to treat you, monitor your progress, and update your records.
But as that technology permeates every aspect of healthcare and the pace of change increases, it’s getting harder to ensure that everything works as intended.
You’ve tested the latest release of your application, and it works just fine. From a functional perspective, it does everything it’s supposed to.
But what if the user experience has changed in a way that wasn’t picked up in functional testing?
People make mistakes. Human behavior so often falls short of ‘expected standards’, it begs the question why we hold ourselves to such standards at all. Too often, we build systems and processes on the implicit assumption that the people using them will be rational, infallible, and consistent. Of course, the truth is that most of us are anything but.
Our general fallibility is obviously closely tied to AI and test automation. Automated testing is immune to the unintentional biases and lapses in concentration that affect human testers.
The purpose of software testing has been steadily shifting from ‘does it work?’ to ‘does it deliver the required business outcomes?’, with an increasing focus on end-user requirements. It’s no longer enough to rely on metrics such as x% of tests passed. Now we have to understand the impact on the people using the product and the wider implications for the organization. There is a need to bridge that gap between meeting testing objectives and actually meeting customer expectations.
Performance testing just got a lot easier.
While delivering quality at scale is essential, simply setting up a performance test can be a challenging and time-consuming exercise, and then you need to analyze it. So, despite its importance, performance testing is not commonly used during development cycles.
“Effortless Performance Testing” in Eggplant Performance 9.0 changes all that, with a simple-to-use load testing capability that re-uses your existing Eggplant AI assets. So you can now run performance load tests on your system with no technical knowledge and no coding.