by Eggplant, on 6/4/19 digital automation intelligenceintelligent automationdigital transformation
In the first post in our MythBusters series, we examined the misperception that testing is solely a compliance activity and showed how it’s actually a business critical function with bottom-line …
Read Storyby Eggplant, on 5/28/19 Customer Experiencedigital automation intelligenceintelligent automationdigital transformationecommerceRetail
In a recent Forbes interview on the retail customer experience, Harley Manning, VP and research director of Forrester’s customer experience team, said; “Customer expectations are rising slowly—but faster than brands …
Read Storyby Eggplant, on 5/14/19 Healthcareend-to-end testingEMR testingintelligent automationInteroperability
Some of the most exciting developments in healthcare technology are happening around mobile. The rapid transition towards digital, patient-centric healthcare generates a tsunami of data on individuals’ health, diseases, and …
Read Storyby Eggplant, on 5/7/19 Customer Experiencedigital automation intelligenceintelligent automationrobotic process automationdigital transformation
Today’s complex, digital world relies on computer systems and software and downtime is more than an inconvenience—in many industries, it’s a critical failure that can have a lasting, negative impact …
Read Storyby Eggplant, on 4/30/19 Customer Experiencedigital automation intelligenceintelligent automationrobotic process automationdigital transformation
Wikipedia will tell you that “software testing is an investigation conducted to provide stakeholders with information about the quality of the software product or service under test.” While technically accurate, …
Read Storyby Eggplant, on 4/17/19 Customer Experiencedigital automation intelligenceintelligent automationrobotic process automationdigital transformation
A recent SD Times article suggested that AI is not delivering tangible testing improvements, cautioning “…customers need to realize there’s probably more hype than reality in most of what test …
Read Storyby Eggplant, on 4/16/19 Customer Experiencedigital automation intelligenceintelligent automationrobotic process automationdigital transformation
A recent Forbes Insights survey confirmed that there is strong C-Suite interest in artificial intelligence, with eighty percent of CEOs and eighty-five percent of IT leaders pointing to AI as …
Read Storyby Gareth Smith, on 4/9/19 Customer Experiencedigital automation intelligenceintelligent automationdigital transformation
In early 2017, US grocery chain Winn-Dixie invested $7 million to improve its website but overlooked a critical component: testing to ensure it was accessible to people with disabilities. This …
Read Storyby Eggplant, on 2/21/19 Test automationintelligent automation
There are two things you should know about the latest release of Eggplant AI, our intelligent test automation solution. 1: It will give you much greater insight into the quality …
Read Storyby Eggplant, on 9/24/18 Digital Experienceartificial intelligenceintelligent automationmachine learningPOS testingomnichannel testing
Click. That’s the sound of a customer seeking out your competitor because your point-of-sale (POS) system didn’t deliver the experience they wanted or expected. You know that your QA teams …
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