In a recent piece on how organizations are grappling with the pandemic, CIO’s Clint Boulton wrote, “As the COVID-19 coronavirus rattles industries, it’s more important than ever for IT leaders to ensure employees have the tools they require to work remotely and securely.” This is certainly true, but it’s equally important that business continuity plans include strategies for ensuring that customers and partners are able to receive the digital products and services they rely on throughout the pandemic’s duration.
In the previous post in our series on the business implications of the coronavirus pandemic, we explored the importance of performance and scalability testing. Today, we’re examining a related topic: namely, how automation can enable workforce agility and reliable technology even as global teams are working remotely for an indefinite period of time.
The coronavirus pandemic has changed all facets of our lives, ranging from how we work to how we relax to how our children learn. There are countless implications of this, including the potential for long-term and, in some cases, permanent changes to business processes. Just 12% of the respondents in a recent Gartner survey believe their businesses are highly prepared for the impact of coronavirus and the majority expect the pandemic to disrupt operations for the foreseeable future.
“Succeeding in the age of automation will be all about how we approach the cultural and technological shift required within IT”, according to Forbes.
In a recent Forbes article, contributor Tom Groenfeldt says “We need to find a way to combine the strength of exploratory testing with automation—a way to combine manual testing, which is smart but slow and expensive, and automated which is fast but stupid.”
According to CNET’s Eric Mack, “In some ways, the future that so much science fiction promised us is already here…but the decade beginning in 2020 will take us even further toward a world where far-out ideas…become topics of serious conversation.” In a previous blog post, we touched on a number of these ideas—including a cashless society, virtual vacations and implanted cell phones.
In a recent InformationWeek John Edwards wrote, “Trends can be fleeting. Understanding that innovation is constant, and keeping up with emerging and evolving trends, can be greatly beneficial to one’s job performance and career.” This is certainly true, but I’d take it a step further and argue that keeping pace with current trends is essential not only for individual performance, but for overall business vitality as well.
In July of this year Cruise, General Motor Co’s self-driving unit, delayed the commercial deployment of cars past its target date of 2019 as the vehicles required more testing before they could be safely on the road. In a blog post on the news Dan Ammann, Cruise’s CEO, wrote, “When you’re working on the large scale deployment of mission critical safety systems, the mindset of ‘move fast and break things’ certainly doesn’t cut it.”
In a recent joint announcement from Amazon, Google, IBM, Microsoft, Oracle and Salesforce, the companies stated, “The healthcare industry is at a turning point. Patients and providers are eager for advances in value-based care, patient engagement, and machine learning as they look to usher in a new era of constantly-improving health outcomes and well-being. Interoperability is key to removing the barriers between the healthcare industry and the future it seeks to build.”
Digital transformation is a top enterprise buzzword—and for good reason. As companies across every sector embrace cloud, AI, machine learning, the IoT and other technologies, it’s clear that the future belongs to those who can effectively harness digital technology to drive business outcomes.