Eggplant Blog

The Internet of Opportunity: A Look at IoT’s Potential in Key Vertical Sectors

2/18/20 / by Bill Ziske posted in IoT Testing, AI, machine learning, Telco & Media, AI in testing

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We’re at an exciting time for IoT adoption in which the only barrier to innovation is our own imagination. From prosthetic limbs to agricultural sensors to connected office furniture, the IoT is already improving all facets of our work and personal lives—and this improvement will only accelerate as we enter the 5G era.  

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Must-Have Skills for the Age of Automation

2/11/20 / by Antony Edwards posted in AI, business outcomes, intelligent automation, machine learning, RPA

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“Succeeding in the age of automation will be all about how we approach the cultural and technological shift required within IT”, according to Forbes 

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3 Reasons You Can’t Ignore AI-Driven Testing

2/4/20 / by Antony Edwards posted in AI, artificial intelligence, AI in testing

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In a recent Forbes article, contributor Tom Groenfeldt says “We need to find a way to combine the strength of exploratory testing with automation—a way to combine manual testing, which is smart but slow and expensive, and automated which is fast but stupid.”

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Eggplant's DAI: An Essential Component of Testing for the Digital Age

1/29/20 / by Gareth Smith posted in Digital Experience, AI, machine learning

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Today we announced new enhancements to Digital Automation Intelligence (DAI) designed to simplify AI-driven automation while simultaneously enabling companies to improve the quality of their digital experiences.  

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2020 Crystal Ball: What do the "Twenties" Hold for Test Automation

1/21/20 / by Antony Edwards posted in DevOps, UI testing, AI, business outcomes, intelligent automation

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According to CNET’s Eric Mack, “In some ways, the future that so much science fiction promised us is already here…but the decade beginning in 2020 will take us even further toward a world where far-out ideas…become topics of serious conversation.” In a previous blog post, we touched on a number of these ideas—including a cashless society, virtual vacations and implanted cell phones.

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Will Challenger Banks Win Market Share by Recognizing that the Customer is King?

1/14/20 / by John Bates posted in Customer Experience, Financial Services

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According to a research report by CB Insights, The Challenger Bank Playbook, “Challenger banks first made in-roads with consumers who lost faith in institutional firms following the global financial crisis.”  

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As the New Decade Dawns, a Look at Emerging and Declining Technology Trends

1/7/20 / by John Bates posted in robotic process automation, Augmented Intelligence, Automotive

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2020 is now upon us and industry analysts and experts are buzzing with predictions for what we can expect from technology in the years ahead. At Eggplant, we believe the new decade will be a pivotal time for test automation—keep an eye on this blog for some of our predictions on emerging trends in AI, DevOps, application performance management and more.

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Customers Hold the Key to Digital Transformation Success

12/31/19 / by Candice Arnold posted in Customer Experience, DevOps, Test automation, digital transformation

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In a recent column in MIT Sloan Management Review, Thomas H. Davenport and Andrew Spanyi wrote, “The evidence is piling up that organization-wide digital transformation is challenging for many organizations.” The authors go on to list many of the factors that are causing companies to struggle with digital transformation—among them, numerous legacy systems, too much technical debt and a large number of functional and business unit data silos to overcome.  

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Year in Review: A Snapshot of Eggplant’s 2019 Highlights

12/23/19 / by John Bates posted in software testing, User experience testing, continuous delivery, usability testing, digital transformation, digital twin

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2019 was a banner period for technology innovations, with the rise of 5G networks, increased adoption of biometrics, advances in robotics, and new regulations paving the way for more widespread drone deployments among the year’s milestones. It was also a busy time at Eggplant, as we focused on enhancing our solutions to give companies unparalleled testing precision and helping more organizations realize the power of intelligent, AI-driven testing.

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Are Your IT Metrics Driving Business Outcomes?

12/17/19 / by Candice Arnold posted in Test automation, business outcomes, intelligent automation

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In a recent InformationWeek on the evolution of IT success metrics, Lisa Morgan outlines something Eggplant has long espoused: it’s critical that the IT department’s KPIs align with business goals in order to drive optimal outcomes. She writes, “The right thing to report is IT’s impact on the business. For example, instead of reporting system downtime alone, one automotive manufacturer’s IT department now reports system downtime in terms of inventory that wasn’t produced.” 

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