Eggplant Blog

Will Challenger Banks Win Market Share by Recognizing that the Customer is King?

12/5/19 / by John Bates posted in Customer Experience, Financial Services

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According to a research report by CB Insights, The Challenger Bank Playbook, “Challenger banks first made in-roads with consumers who lost faith in institutional firms following the global financial crisis.”  

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Gartner Magic Quadrant 2019

12/3/19 / by Candice Arnold posted in Test automation

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For a second consecutive year, Eggplant has been named a Leader in the Gartner Magic Quadrant for Software Test Automation!  

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Cyber Monday is Around the Corner—Are Brands Prepared?

11/28/19 / by John Bates posted in Customer Experience, website performance, ecommerce, Retail

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Deloitte’s annual Holiday Survey of Consumers found that online is king when it comes to the 2019 holiday shopping season. According to the report, consumers of all ages are more likely to rely on Cyber Monday than Black Friday and expect to spend nearly 60% of their holiday budget online. Given eCommerce’s popularity these findings aren’t terribly surprising, however, they underscore that online retailers cannot afford any downtime or performance glitches when Cyber Monday dawns.

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What Role Will Testing Play in new Autonomous Vehicle Regulations?

11/26/19 / by Antony Edwards posted in Quality assurance, Testing, security testing, intelligent automation, Automotive

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In July of this year Cruise, General Motor Co’s self-driving unit, delayed the commercial deployment of cars past its target date of 2019 as the vehicles required more testing before they could be safely on the road. In a blog post on the news Dan Ammann, Cruise’s CEO, wrote, “When you’re working on the large scale deployment of mission critical safety systems, the mindset of ‘move fast and break things’ certainly doesn’t cut it.”  

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Tech Performance: The Ultimate Financial Currency

11/21/19 / by John Bates posted in Test automation, continuous testing, Financial Services, intelligent automation

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In the highly competitive trading environment, instant access to market information is the ultimate end game.  

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Stop Talking About Tech.  Talk About Culture.

11/19/19 / by Michael Giacometti posted in DevOps

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DevOps code is a cultural and collaborative phenomenon. It is not about using tools to get code from point A to point B. It is not about making sure you are using the latest and greatest cloud-based, on-prem, mobile solutions, so code keeps moving through a release pipeline, and stakeholders keep getting notifications to the same effect. It is not about fancy dashboards, either.

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Survey Says: Business Leaders Clamoring for Continuous Delivery

11/14/19 / by Candice Arnold posted in continuous delivery, continuous testing, business outcomes, digital transformation, Retail

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A recent ZDNet article by Joe McKendrick states, “Business leaders are losing patience…they are leaning on their IT departments harder and harder, pressing for more and faster delivery of software that will keep their companies in the digital race. They like what IT is delivering, but the challenge for IT managers is to step up the pace of delivery with as few glitches as possible.”  

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Testing the Future of Healthcare Interoperability

11/12/19 / by Antony Edwards posted in Healthcare, Test automation, Performance testing, AI, intelligent testing, continuous testing, RPA

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In a recent joint announcement from Amazon, Google, IBM, Microsoft, Oracle and Salesforce, the companies stated, “The healthcare industry is at a turning point. Patients and providers are eager for advances in value-based care, patient engagement, and machine learning as they look to usher in a new era of constantly-improving health outcomes and well-being. Interoperability is key to removing the barriers between the healthcare industry and the future it seeks to build.” 

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Always-On Social Media Users Have no Patience for Platform Outages

11/7/19 / by Candice Arnold posted in continuous delivery, website performance, continuous testing, continuous monitoring

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Earlier in October news broke that Twitter and Tweetdeck—the platform’s widely used dashboard management appwere experiencing a performance issue that made users unable to login or access the platform. At first, this might seem like a mild inconvenience particularly when compared to airline outages or issues with mission-critical systems in industries like defense or healthcare.  

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A Day in the Life of a Digital Disruptor

11/6/19 / by John Crouch posted in GUI testing, User experience testing, continuous delivery, continuous testing

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Discover How Eggplant is Helping SAS Modernize for the World of Continuous Delivery.

 

For 43 years, SAS has helped organizations worldwide capitalize on their information and drive business value by leveraging data to make better decisions faster. Not only are we a leader in business analytics software and services, we are the largest independent business intelligence vendor in a market where many have been acquired by larger enterprises.

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