Eggplant Blog

Retail is an extremely competitive industry where a customer’s purchasing experience is just as important as the quality of the goods they procure. 

As we all continue to find a balance between working from home and transitioning into a new normal, user experience has become an even more crucial part of supporting customer satisfaction.  

Uptime is the performance measure customers and service users judge you on. But in today’s interconnected world, a good score is getting harder to achieve.

As regular readers of this blog know, Eggplant is transforming the world of intelligent test automation and our mission is to rid the world of bad software. We continue to push the boundaries of intelligent automation to support and accelerate the pace and quality of the digital experience. This has once again resulted in Eggplant being recognized as by Forrester as a leader in Continuous Functional Test Automation.

Software delivers so much of our day to day experience, whether we are asking for a weather update from Alexa or ordering connoisseur coffee for your home office. Making sure these exchanges and transactions perform without failure from the code up is imperative. Which is why we are excited about our partnership with Embold.  

Technology has an important role to play in helping stop the spread of the Coronavirus. Here at Eggplant, we are contributing our Digital Automation Intelligence (DAI) platform to help test contact tracing applications across the globe.

According to Gartner there is set to be a massive uptick in the adoption of a DevSecOps state of mind. From an estimated 15% of development teams using this approach in 2017 to 80% by 2021. But why now?

According to a recent InformationWeek article by John Edwards, “Good times or bad, digital transformation is a firmly established reality. Yet many business leaders are still struggling with how to approach, deploy, and manage a seemingly endless string of disruptive technologies.” Edwards goes on to argue that technological factors are one of the chief issues impeding digital success and, as any reader of this blog will know, this is a problem Eggplant is passionate about solving. 

Though we may have grown accustomed to transitioning over to a more digitized way of living over the last couple of weeks, it’s safe to say that our new normal will indeed be changed forever. More of us have opted into making purchases online, with many retailers suffering from a decrease in footfall as we all do our best to stay safe.   

The COVID-19 outbreak has had major impacts on the way business is done, and how patients are cared for. The virus has forced organizations across the globe to re-evaluate their digital transformation plans and adjust what it means for projects to be considered “critical.”